Start your training now!
This fully online course can be accessed 24/7 via a interactive, custom designed learning platform with an option to train on the Job Trainer Australia free APP
You will be able to view the online content and move seamlessly to the assessments, which include various types of questions such as multiple choice, drag and drop, fill in the missing word, and case study questions. This will help you to learn and retain the information more effectively.
3 EASY STEPS TO START
✔ Step 1: Register and pay for the course: Go to the website of the online course and register yourself for the course. Choose the state in which you intend to work and make the payment for the course.
✔ Step 2: Provide the required information: Once you have registered and paid for the course, you will need to provide the required information. This may include your personal details, contact information, and any other necessary information.
✔ Step 3: Complete your online course material and assessments: Once you have provided the required information, you will be able to access the online course material. Study the material carefully and complete all the assessments that are included. These assessments may include multiple choice, drag and drop, fill in the missing word, and case study questions.
Upon successful completion of the online course and assessments, you will be awarded a statement of attainment.
Remember, it is important to take the online course seriously and dedicate enough time and effort to complete it. Good luck with your training
To speak to our support team call
☎ 1300 020 615 or
☊ Please note that live chat is only available is only available during normal office hours 0800 – 3pm Mon-Fri.
FAQ's In addition to these support options, our website contains many FAQs, click on the FAQs tab.
This online course is conducted online and requires basic computer skills, reading and writing skills.
As well as the use of technology to complete the assessment requirements. If you are unsure if you have the skills or equipment contact us to discuss your needs before registering.
Still not sure online training is for you?
As part of the registration process Job Trainer Australia provides a demo which supports students ability to navigate the online platform making your experience more enjoyable.
✔ From the date and time of purchase, you have 12 weeks to complete your course (this includes the Third-Party Evidence Report).
✔ You can request an extension via our support channels which will provide additional time to complete the training.
✔ Job Trainer Australia encourages you to keep actively involved with your training, we will send you SMS alerts when we detect that you haven’t engaged with your course, we are here to support you to complete your training.
LANGUAGE, LITERACY, NUMERACY & DIGITAL (LLND) REQUIREMENTS FOR THIS COURSE.
The term 'language, literacy, numeracy, and digital' (LLND) refers to core skills, learning, reading, writing, oral communication and numeracy. These core skills are required by an individual completing this unit.
Training providers are responsible for ensuring that learners have the necessary Language, Literacy, Numeracy, and Digital (LLND) competencies for their chosen training program. This involves using assessment tools to evaluate a learner's LLND skills before enrolling them in a course. This helps ensure that learners have the appropriate level of LLND skills needed to succeed in the course, leading to better outcomes and increased confidence.
Job Trainer Australia takes this responsibility seriously and requires all potential learners to complete a short 6-question LLND assessment prior to course enrolment, to help ensure their success in the training course.
This short assessment is not counted towards the final result, but learners are required to obtain at least 4 out of the 6 questions correct. Any identified skill gaps will prompt Job Trainer Australia to call the learner to discuss further.
By completing this short assessment, learners can be confident that they have the necessary LLND skills to succeed in their chosen course.
To complete this course, you must be able to:
Reading Skills:
Ability to read complex information such as general, regulatory and advisory information issued by local, or state and territory liquor licensing authorities, in-house policies and procedures, and specific provisions of relevant state or territory licensing requirements.
Ability to read a range of identification (ID) and proof of age documents, signage, and warning signs and wording within in-house policies and procedures.
Oral Communication:
Ability to provide information on responsible service of alcohol laws in a way that is easily understandable for customers.
Ability to speak firmly and clearly with intoxicated customers in a manner that de-escalates conflict.
Numeracy Skills:
Ability to calculate volume and number of standard drinks or samples.
Ability to determine a customer's age from date of birth on ID and proof of age documents.
Teamwork Sills:
Ability to share customer information with team members to ensure proper responsible service of alcohol practices within the organisation.
Self-Management:
Ability to deal with hostile or uncooperative customers in a professional manner and in line with organisational procedures.
It is important to ensure that you meet these LLND requirements before enrolling into a course to ensure that you can successfully complete the course requirements.
The amount of training that is provided is described in an amount of time that we anticipate you will reasonably need to undertake this unit.
⏱This course will take 3 minutes to enrol and approximately 2 hours to complete (self-paced). This may vary from person to person, you may wish to take longer, the choice is yours.
✔ From the date and time of purchase, you have 12 weeks to complete your course.
✔ You can request an extension which will provide additional time to complete the training.
✔ Job Trainer Australia encourages you to keep actively involved with your training, we will send you SMS alerts when we detect that you haven’t engaged with your course, we are here to support you to complete your training.
As part of our verification protocol for online training we need to make sure that the person enrolled is the person completing the training.
Identification
You will be asked to submit your approved ID at the commencement of your training and also in your assessment. Our website is safe and secure. IDs are deleted and purged periodically from our platform. Upload an image of your ID into your secure training account, this will be used to verify you prior to the issuance of a statement of attainment.
Declaration
You will be required to declare that you are the person completing the training and assessment. The declaration is embedded into your training account and is easy to complete online.
Unique Student Identifier ( USI )
Unique Student Identifier (USI): You need a USI. A USI is your individual education number for life. It also gives you an online record of your VET training undertaken in Australia. Create or verify your USI in your Job Trainer Australia online training account, its easy
To get the most out of your online training, you will need the following:
✔ A valid Email account.
✔ A valid form of identification.
✔ Either a Digital camera / scanner / fax / iPhone or ability to upload documents from your files to your student account.
✔ A reliable internet connection
✔ A reliable Browser. Our platform has been optimised for Chrome
If you are on the device that you are planning to use to complete your training, click on the video below, can you see it? can you hear it?
Videos like the one below, are contained throughout the course.