Privacy Notice

Privacy Notice

This policy highlights the importance we, at Job Trainer Australia, place on the privacy of our learners. It outlines how Registered Training Organisations (RTOs), like us, must operate within the strict rules of vocational training.

We have clear guidelines on how to collect, protect, and share student information. Part of our commitment involves providing enrolment details to government agencies. This information helps in evaluating our performance, identifying training needs, and shaping future government policies on education.

Why we collect your personal information

As a registered training organisation (RTO), we collect your personal information so we can process and manage your enrolment in a vocational education and training (VET) course with us.

How we use your personal information

We use your personal information to enable us to deliver VET courses to you, and otherwise, as needed, to comply with our obligations as an RTO. 

How we disclose your personal information

We are required by law (under the National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)) to disclose the personal information we collect about you to the National VET Data Collection kept by the National Centre for Vocational Education Research Ltd (NCVER). NCVER is responsible for collecting, managing, analysing and communicating research and statistics about the Australian VET sector. 

We are also authorised by law (under the NVETR Act) to disclose your personal information to the relevant state or territory training authority.

How NCVER and other bodies handle your personal information

NCVER will collect, hold, use and disclose your personal information in accordance with the law, including the Privacy Act 1988 (Cth) (Privacy Act) and the NVETR Act. Your personal information may be used and disclosed by NCVER for purposes that include populating authenticated VET transcripts; administration of VET; facilitation of statistics and research relating to education, including surveys and data linkage; and understanding the VET market.

NCVER is authorised to disclose information to the Australian Government Department of Education, Skills and Employment (DESE), Commonwealth authorities, State and Territory authorities (other than registered training organisations) that deal with matters relating to VET and VET regulators for the purposes of those bodies, including to enable:

✔ administration of VET, including program administration, regulation, monitoring and evaluation

✔ facilitation of statistics and research relating to education, including surveys and data linkage

✔ understanding how the VET market operates, for policy, workforce planning and consumer information.

NCVER may also disclose personal information to persons engaged by NCVER to conduct research on NCVER’s behalf.

NCVER does not intend to disclose your personal information to any overseas recipients.

For more information about how NCVER will handle your personal information please refer to NCVER’s Privacy Policy:

NCVER privacy policy

If you would like to seek access to or correct your information, in the first instance, please contact Job Trainer Australia 1300 020 615.

DEWR is authorised by law, including the Privacy Act and the NVETR Act, to collect, use and disclose your personal information to fulfil specified functions and activities. For more information about how the DEWR will handle your personal information, please refer to the DEWR VET Privacy Notice:

VET Data Privacy Notice

State or Territory Regulating Authority

In some instances it is a condition of Job Trainer Australia’s state or territory approval that we provide the regulating authority with personal data for the purpose of licencing and regulating individuals or business operating in that jurisdiction. Student information will be provided to:

✔ NSW Food Authority upon request if undertaking the NSW FSS (Food Safety Supervisor) unit – SITXFSA005 - Use hygienic practices for food safety, SITXFSA006 - Participate in safe food handling practices and SIRRFSA001 Handle food safely in a retail environment.

✔ RSA Victoria - SITHFAB021 Provide responsible service of alcohol - Student record information such as name/date of birth/gender & residential suburb will be entered into the LCV ( Liquor Control Victoria ) course database for the purpose of the LCV's administration of the Course and the Liquor Control Reform Act 1998. This information will be used to issue the approved LCV Certificate of completion.

✔ RSA NSW - - SITHFAB021 Provide responsible service of alcohol - Student record information such as name/date of birth/gender & residential suburb will be entered into the Liquor and Gaming NSW course database for the purpose of LGNSW (Liquor and Gaming NSW) administration of the Course and the Liquor Act 2007. This information will be used to issue the approved LGNSW Interim Certificate as evidence of completion and which can be used to obtain the LGNSW Competency Card.

Surveys

You may receive a student survey which may be run by a government department or an NCVER employee, agent, third-party contractor or another authorised agency. Please note you may opt out of the survey at the time of being contacted.

Contact Information

At any time, you may contact Job Trainer Australia to:

✔ request access to your personal information

✔ correct your personal information

✔ make a complaint about how your personal information has been handled

✔ ask a question about this Privacy Notice

Job Trainer Australia Privacy Policy

Job Trainer Australia

RTO Code 45742

ABN 95 647 755 600

Call : 1300 020 615

Email: info@jta.edu.au