If you want to work in the sale, service or supply of alcohol in Victoria, you MUST have a valid, nationally recognised Statement of Attainment in SITHFAB021 – Provide Responsible Service of Alcohol. Our Victoria RSA course is nationally accredited and is delivered completely online.
➤ Our RSA course has been approved by the regulator, Liquor Control Victoria ( LCV), making it the official approved online RSA unit for Victoria. Liquor Control Victoria
➤ It is a legal requirement to hold a RSA certificate in all states and territories of Australia.
Anyone can enrol in the Job Trainer Australia Responsible Service of Alcohol course (RSA). There are no prerequisites and no prior alcohol service experience or knowledge is required.
Proper alcohol service training is a state requirement. Whether you're just starting out or are an experienced server, with RSA training you'll be able to:
➤ Meet the state requirement
➤ Attain nationally recognised training
➤ Develop safe alcohol service skills
** Formerly Victorian Gambling and Casino Control Commission (VGCCC) / Victorian Commission for Gambling and Liquor Regulation (VCGLR)
Nationally Recognised RSA Training
If you are planning on working in Australia serving, selling or supplying alcohol, including security or crowd control, this course is for you.
Job Trainer Australia offers the official course for RSA in Australia - SITHFAB021 Provide responsible service of alcohol.
Industry recognised
Job Trainer Australia is the preferred training organisation for the Retail Drinks Association. We provide online training to many pubs, hotels and various other venues Australia wide.
This unit will provide you with the skills and knowledge required to responsibly participate in the sale, supply or service of alcohol. On completion of this course you will have the skills and knowledge to responsibly sell, serve or supply alcohol.
Interstate recognised
This nationally recognised unit of competency encompasses Victorian state legislation is valid in all states of Australia and the hospitality, retail and tourism industries.
What will I receive?
Upon successful completion of the training, you will receive two certificates.
☆ The first is a nationally recognized statement of attainment in SITHFAB021 Provide responsible service of alcohol unit of competency.
☆ The second is a Liquor Control Victoria (LCV) branded RSA certificate, which is necessary to work in licensed venues in Victoria.
ONLINE TRAINING
Job Trainer Australia's exclusive online platform eliminates the hassle of downloading, printing, filling out, and scanning forms.
With this fully online system, updates are automated, and immediate access to course progress and assessor feedback is guaranteed.
This streamlined approach enhances convenience and efficiency for both learners and assessors.
Job Trainer Australia offers government-approved courses for the hospitality and retail sectors, providing nationally recognised units.
Our digital platform ensures 24/7 access to resources, live chat support, and a user-friendly interface for seamless learning experiences, eliminating paperwork and offering immediate feedback.
Students can enjoy flexible learning, interactive content, and the latest technological innovations.
COMMONLY ASKED QUESTIONS:
Are online RSA courses valid in VIC?
Yes! Job Trainer Australia is approved by Liquor Control Victoria ( LCV ) to deliver the Online RSA for Victoria.
Can I start work without RSA in Victoria?
Licensees and staff involved in the supply of alcohol need to complete an RSA training course approved by Liquor Control Victoria, such as Job Trainer Australia. Staff without an RSA certificate need to undertake training no more than one month after they begin serving alcohol on the licensed premises.
How long does a Victorian RSA take?
6 hours to complete their RSA VIC online training. Once completed, you will receive your statement of attainment on the same business day.
How long is RSA valid for VIC?
In Victoria, RSA certificates do not have an expiration date, providing they were obtained through an approved training provider, such as Job Trainer Australia. However, licensees and staff subject to mandatory RSA requirements must complete an online refresher course every three years.
Have more questions? you might find your answer in the FAQ's Page
Training.Gov SITHFAB021
Liquor Control Victoria
RSA training is compulsory for individuals engaged in alcohol sales, supply, or service at licensed venues, encompassing various license types. The training aims to equip individuals with the necessary knowledge and skills to advocate for responsible alcohol service and consumption, prioritising customer and staff safety and well-being
Please note that if you are working in Victoria and are subject to mandatory RSA requirements, it is important to complete an approved RSA training course within one month from the date you first sell, offer for sale or serve liquor on a licensed premise.
Upon finishing the initial Victorian RSA course through an LCV-approved RTO, such as Job Trainer Australia, individuals must undertake a complimentary online refresher every three years.
If under 18, you can still complete RSA training but must wait until reaching 18 to serve, sell, or supply alcohol.
COURSE DETAIL
SITHFAB021 Provide repsonsible service of alcohol - Unit Requirements
This nationally recognised unit of competency provides information on the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol.
The unit covers the following areas;
➤ Follow the principles of responsible service of alcohol.
➤ Assist customers to drink within appropriate limits.
➤ Assess alcohol affected customers and identify those to whom sale or service must be refused.
➤ Refuse to provide alcohol.
ASSESSMENT DETAIL
Assessment involves various formats and criteria:
1. Assessments are open book, allowing reference to guides or materials during the task .
2. Participants must independently respond to all questions in their own words.
3. Evaluation is based on a Satisfactory or Not Yet Satisfactory outcome, with feedback provided.
4. Tasks are completed to demonstrate knowledge to trainers and assessors
Evidence gathering includes various techniques:
➤ Knowledge assessment involving multi-choice and free text questions.
➤ Free text questions for applying learned skills and knowledge.
➤ Video or photo verification and verbal questions.
➤ Recording all interactions with students for assessing competence effectively
ASSESSMENT PROCESS
✩ Multiple-choice: Demonstrate your knowledge through straightforward questions.
✩ Free text questions: Apply what you have learned and provide information on how you will apply your skills and knowledge to the management of licensed premises.
✩ Video scenario: requires student to respond to customer request.
The assessment process aims to ensure that you have acquired the necessary knowledge and skills to safely provide responsible service of alochol.
ASSESSMENT FEEDBACK
Job Trainer Australia assessors offer consistent assessment feedback via email, direct conversation, and various support channels like Live Chat and Website inquiries to aid your learning journey and enhance course success. This feedback mechanism is designed to optimise your learning outcomes.
Before enrolling, each student must undergo a online short Pre-Enrolment Review or LLND test to assess course suitability, evaluating skills in existing knowledge, language, literacy, numeracy, and digital proficiency.
COMPLETION
Upon completion of assessments, feedback, and resubmissions, your work will be evaluated within a standard timeframe of two business days.
➤ Expect up to three attempts per question, with additional guidance provided upon surpassing this limit.
➤ Feedback on free text responses and video verification will be accessible through your training account for review and adjustment before resubmission.
➤ Following Video submission, work is assessed solely by a JTA assessor, who may engage in a Competency Conversation if required.
➤ Successful completion results in the issuance of a Statement of Attainment
To pursue a career pathway in the responsible service of alcohol, one typically starts with obtaining a Responsible Service of Alcohol (RSA) certification. This is a mandatory qualification required to serve or sell alcohol in licensed venues in ALL states and territories Australia wide.
This certification can be obtained through courses offered by Job Trainer Australia. Although it's a starting point, it can also open opportunities in several career paths within the hospitality industry.
Moreover, the RSA certification can be a stepping stone towards further educational opportunities like Certificate II in Hospitality, in which the RSA unit is included. This certificate can provide a broader foundation for a career in hospitality.
Additionally, there are other related courses like Responsible Gambling training (RCG/RSG), Cocktail Mixology skills, and Supervision skills that may complement the RSA qualification, further enriching your career prospects.
In summary, starting with an RSA certification and potentially advancing to further education and additional skills, you can pursue a career pathway in the responsible service of alcohol, which can lead to various opportunities within the hospitality industry.