Individual Support
If you require assistance with individual support needs, please contact Job Trainer Australia on 1300 020 615 or email info@jta.edu.au.
Job Trainer Australia provides tailored support for individual needs. Support may include alternative arrangements for the delivery and assessment processes to ensure flexibility and meet the specific needs and outcomes of the student for the courses or units offered.
Language, Literacy, Numeracy, and Digital (LLND) Support
Learning Needs Support
Students who notify Job Trainer Australia of their individual learning needs will receive appropriate support and guidance to help them achieve competency in their chosen units. The support provided is based on the principles of fairness and flexibility in workplace assessment.
LLND Assessment
To evaluate a student’s suitability for online learning, each student must complete a Language, Literacy, Numeracy, and Digital (LLND) assessment during registration.
➤ A student must achieve satisfactory results (at least three correct answers) on the assessment to meet the entry requirements for courses or units.
➤ The LLND assessment results will be reviewed to identify any students needing additional support.
➤ Students flagged for requiring additional support will receive guidance and assistance from Job Trainer Australia trainers and assessors as needed.
Additional Support Declaration
During enrolment, students will have the opportunity to declare their individual support needs. Upon submission of the Individual Support Needs Request Form, Job Trainer Australia will contact you directly to discuss your requirements.
Learning Skills Requirements
To ensure you receive the necessary support with your training and assessment, please reflect on the following questions:
Do you have a disability, individual support needs, or reading and writing difficulties that may affect your ability to complete this online course?
Do you have the literacy skills to understand and interpret the following documents?
➤ Identification (ID) cards
➤ Proof of age cards or driver’s licences
➤ Statutory signage and warning signs
➤ Advertising or promotional material, in-house policies, and procedures
➤ General plain English regulatory and advisory information (e.g., local, state, or territory liquor licensing regulations)
Do you have the numeracy skills to:
➤ Measure and calculate standard drink sizes?
➤ Calculate blood alcohol levels to determine alcohol consumption?
If you are unsure about your ability to understand or complete any aspects of this online training, please contact Job Trainer Australia on 1300 020 615 or email info@jta.edu.au for assistance.
Reasonable Adjustments
In cases where individual needs are identified, reasonable adjustments can be made to the training and/or assessment programme. Adjustments might include additional trainer support or software modifications; however, these may incur additional costs, which will be passed on to the student.
Job Trainer Australia will assess your needs and provide recommendations, including a detailed costing for your consideration, prior to confirming your registration.
Individual Support Plan
If you decide to proceed with the additional support, an Individual Support Plan will be developed to ensure your specific needs are met effectively.