RSA NZ Responsible Service of Alcohol Training New Zealand

Job Trainer Australia’s RSA Online Training equips New Zealand hospitality staff with certified skills in responsible alcohol service, safety compliance, and customer excellence, meeting national industry standards.

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Overview Eligibility Assessment Student Requirements

Setting a Higher Standard: Responsible Service of Alcohol Training in New Zealand

Under the Sale and Supply of Alcohol Act, having a formal staff training plan is not a legal requirement. However, businesses will need to outline their training approach during liquor licence renewal.

The Importance of Host Responsibility

In the New Zealand hospitality industry, there is a vital duty of care to safeguard guests and communities. A core part of this is host responsibility — a key element of Manaakitanga, which promotes respect, safety, and exceptional customer service.

About Our Responsible Service of Alcohol Training

Job Trainer Australia – New Zealand offers a comprehensive Responsible Service of Alcohol (RSA) course designed to reduce alcohol-related harm and promote a culture of safety and professionalism in the workplace.

This Fully Online RSA Training Equips Hospitality Staff With:

1

Detailed knowledge of NZ alcohol laws and liquor licensing requirements

2

Core principles of responsible service and host responsibility

3

Practical techniques to manage the service of alcohol safely and confidently

The program is accessible anytime, anywhere, ensuring consistent, professional training for hospitality teams.

Why Choose Our Online RSA Training in NZ?

Our digital RSA training platform delivers a streamlined learning experience — no printing, scanning, or outdated paperwork.

Fully Aligned with NZ Laws

RSA content fully aligned with current New Zealand liquor laws and regulations.

Real-Time Progress Tracking

Monitor your learning journey with instant course feedback and progress updates.

24/7 Access

Learn at your own pace with around-the-clock access to all course materials.

Interactive Learning

Engaging course materials and live chat support to help you succeed.

Free Training App

Mobile, tablet, and desktop compatibility — learn on any device, anywhere.

Streamlined Certification

Getting your RSA certification in New Zealand has never been easier or more convenient.

Ready to Get Started?

Enhance your skills and confidence with our comprehensive RSA training. Join thousands of hospitality professionals across New Zealand.

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Have Questions?

Visit our RSA Training FAQ page to find quick answers to commonly asked questions about the course, certification, and more.

View FAQs

Eligibility for RSA Training in New Zealand

Job Trainer Australia offers online Responsible Service of Alcohol (RSA) training designed for individuals working in New Zealand's hospitality, retail, and alcohol service industries.

While obtaining an RSA certificate is not a legal requirement, the Sale and Supply of Alcohol Act 2012 requires that anyone engaged in the sale, supply, or service of alcohol actively works to minimise alcohol-related harm. This aligns with New Zealand's commitment to safe, responsible drinking practices and effective host responsibility.

Roles That Benefit from RSA Training

1

Attendants and Sales Staff

Working in bars, restaurants, and liquor stores

2

Cellar Workers

Handling alcohol production or storage

3

Security Personnel

At licensed venues and events

4

Licensees and Venue Managers

Responsible for compliance

5

Delivery Staff

Transporting alcoholic beverages

Completing RSA training in NZ equips you with the knowledge of alcohol laws, responsible service techniques, and practical skills to create safer environments, maintain compliance, and promote a responsible drinking culture across New Zealand.

Ready to Get Started?

Gain the skills and knowledge you need to serve alcohol responsibly. Enrol in our comprehensive RSA training today.

Enrol Now Learn More

RSA Course and Assessment Details – New Zealand

Our Responsible Service of Alcohol (RSA) training equips you with the essential skills, knowledge, and legal requirements to responsibly sell, serve, or supply alcohol in hospitality venues, packaged liquor outlets, wineries, breweries, and distilleries.

This course applies to any workplace where alcohol is sold or supplied, including product tastings and licensed events.

What You Will Learn

1

Apply principles of responsible alcohol service

2

Uphold host responsibilities and encourage safe consumption

3

Understand factors influencing alcohol effects

4

Identify and manage alcohol-affected customers

5

Follow legal obligations to refuse service

Assessment Overview

Our online RSA assessment is designed to be straightforward and supportive.

Assessment Format

Open book for easy reference
Designed to demonstrate practical and legal knowledge
Multiple-choice and free-text questions

Feedback & Completion

Feedback provided via email, direct chat, and support channels
Results returned within two business days
Receive your RSA Certificate of Completion on successful completion

Ready to Get Certified?

Start your RSA training today and gain the skills and certification you need to serve alcohol responsibly in New Zealand.

Enrol Now Learn More

Resources You Need for RSA Training in New Zealand

To complete your online Responsible Service of Alcohol (RSA) training successfully, you will need the following resources.

What You Will Need

1

Reliable Internet Connection

Essential for uninterrupted online learning

2

Mobile Device

Handy for assessments, recording your final declaration, or accessing the free Job Trainer Australia app

Resources Provided by Job Trainer Australia

We provide everything you need to gain your RSA certification.

Comprehensive Course Materials

Study guides, reference documents, and practical templates.

Educational Videos

Industry best practices, case studies, and real-world demonstrations.

Interactive Assessments

Test your knowledge and track progress.

Dedicated Support Services

Mentoring, Q&A sessions, and online community forums.

Tip: With the right tools and our full support, you can complete your RSA training in NZ confidently and efficiently.

Ready to Get Started?

You have everything you need to begin. Start your RSA training today and gain your certification.

Enrol Now Learn More
Easy To Enrol Support LLND Duration Proof of ID System Requirements

How to Get Your RSA Certificate Online with Job Trainer Australia – New Zealand

Get Your RSA Certificate Online - Job Trainer Australia - Hospitality Career in New Zealand

Ready to launch your hospitality career in New Zealand? Job Trainer Australia – New Zealand makes getting your Responsible Service of Alcohol (RSA) certification quick, flexible, and 100% online — perfect for bartending, restaurant, hotel, or event work anywhere in New Zealand.

1

Easy Enrolment: Register & Pay

Enrol online in minutes with our secure booking system and start learning immediately.

2

Complete the RSA Course Online

Learn at your own pace from anywhere. Most students complete their RSA training in just 6 hours.

3

Pass Your RSA Assessment & Get Certified

Successfully complete your RSA assessment and receive your official Certificate of Completion, demonstrating your commitment to responsible alcohol service in New Zealand.

Gain your RSA certificate and open doors to hospitality jobs in bars, restaurants, hotels, and events across New Zealand.

Ready to Get Started?

Start your RSA training today and get certified in just 4-6 hours. 100% online, flexible, with full trainer support.

Enrol Now Learn More

Need Help? Contact Our Support Team

Call

+61 403 303 952

For NZ callers

Email

info@jta.edu.au

Live Chat

Available 9 AM – 4 PM (AEST)

Monday to Friday

Visit our FAQs section for quick answers to common questions.

Ready to Get Started?

Start your RSA training today and gain the skills you need to serve alcohol responsibly in New Zealand.

Enrol Now Learn More

Language, Literacy, Numeracy and Digital (LLND) Skills Check

As part of your registration for the Online RSA Course in New Zealand, you'll complete a brief LLND Skills Check. This quick assessment helps our trainers understand your current abilities and identify any support you may need to successfully complete your hospitality training.

The process takes just a few minutes and includes:

Language and Literacy

Reading a short RSA-related scenario.

Numeracy

Answering simple standard drink or age calculation questions.

Digital

Confirming your ability to use a computer, tablet, or smartphone for online learning.

Your answers will not affect your enrolment — they are used solely to help us provide the right level of personalised learning support.

Ready to Get Started?

Begin your RSA training journey in New Zealand today.

Enrol Now Learn More

Online RSA Course – Fast Certification in 4‑6 Hours

Online RSA – Complete in 4‑6 Hours

Flexible, self‑paced training designed to get you certified quickly for work in New Zealand's hospitality and alcohol service industries.

Certificate Issuing

Receive your RSA Certificate promptly after being marked competent. Submissions after hours are processed the next business day.

12 Weeks to Finish

You have up to 12 weeks to complete the course. Extensions available with ongoing training support.

Student Support

SMS reminders help you stay on track, and our team is available anytime to answer your questions.

RSA Certificate of Completion

On completion, you'll receive your RSA Certificate – demonstrating your knowledge of responsible alcohol service for New Zealand hospitality employers.

Start Your RSA Course Today

Get your RSA certificate in just 4-6 hours. 100% online, flexible, with full trainer support.

Enrol Now Learn More

Identification Requirements – RSA Course

Photo ID

Provide a clear copy of an approved photo ID to verify your identity at the start of training.

Accepted Forms of Identification

NZ Driver Licence

Current New Zealand driver licence

Passport

Valid New Zealand or international passport

18+ Card

HANZ 18+ Card or Kiwi Access Card

Your photo ID must be current and clearly legible. Ensure all details are visible when submitting your identification.

Ready to Get Started?

Have your photo ID ready and begin your RSA training in New Zealand today.

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Get the Most Out of Your Online Training

An active email account.

A current form of identification.

Access to iPhone or similar device.

A stable internet connection and reliable web browser.

Using your training device? Watch the video below. Can you see it clearly and hear the audio? The RSA course will feature similar videos to help you learn confidently.

Ready to Begin?

Start your RSA training in New Zealand today and get certified in just 4-6 hours.

Enrol Now Learn More