Frequently Asked Questions

Yes you can

Keep in mind though that you cannot work in a licensed premises until you turn 18yrs, however in some states there are exceptions for perople who are only 16, please call 1300 020 615 if you require further information

Email us info@jta.edu.au 

No problem, email or call JTA 1300 020 615 and we will establish why it was deactivated. 

Generally it means that your course has had a major update that may affect you, we can let you know what this is so you can continue on with your training. 

Yes

Job Trainer Australia is approved by the Australian Skills Quality Authority as a Registered Training Organisation - RTO Code 45742. 

We offer Nationally Recognised training, in addition we also offer non-accredited courses which will assist you in professional development and may enhance your workplace skills.  

No problem, please make sure that you have read our Student Terms and Conditions V1.3 to see if you qualify or email info@jta.edu.au 

Generally Yes.

Some states require you to undertake a bridging course that provides information that aligns with their state legislation. 

We recommend that you check with us first if you are unsure. 

Email info@jta.edu.au or call 1300 020 615. We will be happy to assist.

Yes

Job Trainer Australia offers courses which have been approved by the national and state regulator. 

Look out for the NRT logo on courses that are nationally recognised. 

We also offer non-accredited training ideal for Professional Development.

If you would like to check our credentials, log onto the state regulating bodies website and we will be listed as an approved training provider.

This depends on you. 

Complete your training and assessment without delay and we will review and assess your answers on the same day.

Resubmission of incorrect repsonses may take a little bit of extra time, so we suggest you check that you have met the assessment requirements before you submit. 

If you need your certificate urgently, call or email, we will be happy to assist.

If you get stuck, we are here to help. info@jta.edu.au or 1300 020 615

A person less than 18 years of age may work in an adult only area if they are not supplying liquor to patrons. 

In the ACT, the licensee or permit holder commits an offence if they employ a person less than 18 years of age and that person supplies liquor and the liquor is supplied in an adult only area of the licensed or permitted premises.

A person less than 18 years of age may serve liquor to patrons who are not in an adult only area such as with a meal in a restaurant if the restaurant is not in an adult only area.

Yes 

We approved by the Australian Skills Quality Authority RTO Code 45742

Look us up on Training.gov https://training.gov.au/Organisation/Details/45742 

This will depend on a few factors such as:

• What state you intend to work in
• What type of food you will be serving
• What type of food business you intend to be working in or own.

Generally most licensable food businesses will require a Food Safety Supervisor if they serve:

• Potentially hazardous food
• Ready-to-eat food
• Food not sold or served in its original packaging

Please check with your state or local council for requirements, or call us, we will be happy to guide you in the right direction

Yes

The Job Trainer Australia platform allows you to stop and start whenever you like.

The platform will remember where you left off. No need to save your work, we capture your progress as you go.

If you forget to complete your course, we will provide a gentle reminder via sms or email.

We provide three months from date of enrolment to complete your course. Extensions can be given, just give us a call.

Right here!

Student Terms and Conditions V1.3

Or on every page of your training account and when you enrol and purchase your course

We understand that online training is not one size that fits all. 

The Job Trainer Australia platform and Training App provides intuitive guidance throughout the training program. We provide a short language, literacy and numeracy test before you start so can determine if you will need extra assistance along the way.

We provide audio on every page of the course, we offer translation software and of course we are always happy to provide support at any stage of your training.

This depends on the course and the state in which you trained for. 

Generally, nationally recognised courses do not expire, however some states may require refresher training after a certain amount of time, usually 3 -5 years. 

Each of our courses provide information in relation to validity and expiry of the statement of attainment issued. Please read this information before purchasing your course. Or email us info@jta.edu.au for a quick response.

Short answer is No!

Please read course information on student requirements and system reuqirements, you will see that you will have all that is required such as:

• Internet access
• Device to train on such as iPhone, laptop, desktop, tablet
• Email account

You will not require a printer as your certificate can be;

• downloaded to your device;
• stored in the Job Trainer Australia Training App; or
• Saved to your digital wallet 

Job Trainer Australia is approved by the Department of Local Government, Sport and Cultural Industries to deliver the official Apprvoed Managers Course (52863WA) in WA. 

Once you have completed your training with Job Trainer Australia you will need to follow the steps below to activate your Approved Managers Card ( Red Card)

APPROVED MANAGER APPLICATION GUIDE

What is a USI?

You can create or verify your USI on the Job Trainer Australia Training App or you may choose to obtain your USI directly with USI.GOV by following the steps shown in the video below: