52863WA Course in Management of Licensed Premises - MLPLCA001 and MLPLCA003.

Job Trainer Australia delivers the approved, Department of Local Government, Sport and Cultural Industries (DLGSC) course, required to become an Approved Manager or Licensee in Western Australia.

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The course you need to become an Approved Manager or Licensee in Western Australia. 

This course provides training in the two units MLPLCA001 (core) and MLPLCA003 (elective specifically for Producers and Wholesalers)

Our course has been approved by the Department of Local Government, Sport and Cultural Industries (DLGSC). 

The two units included in the full Course in Management of Licensed Premises – 52863WA specifically developed for:

 Production or Wholesale licence types are:

✩ MLPLCA001 Manage legislative responsibilities for the sale, supply and service of liquor is a crucial unit that covers the legal obligations of licensees and approved managers in Western Australia. It is a core unit and must be completed to obtain an Approved Manager or Licensee status, in accordance with Section 33(6b) of the Liquor Control Act 1988. 

✩ MLPLCA003 Manage the environments for the production or wholesale supply service of liquor elective unit in conjunction with the MLPLCA001 core unit can lead to the full Course in Management of Licensed Premises – 52863WA. This can provide a comprehensive set of skills and knowledge for managing licensed premises in Western Australia.

Participants who complete the individual units of competency will be issued with a Statement of Attainment for the specific units completed. 

It is a legal requirement in Western Australia that the licensee of a liquor licensed premises has, at all times, an approved manager on their premises when business is conducted. Participants of this course will acquire competencies providing them with the essential skills and knowledge to operate a licensed premises. This is in accordance with the Liquor Control Act 1988 and individual licensing conditions.


✩ Renewal of the Approved Manager Card (Red Card) is required every 5 years.


At Job Trainer Australia, we offer current and industry relevant courses across the hospitality and retail industries to help you gain a nationally recognised statement of attainment in your area of interest or work. 

Job Trainer Australia provides a flexible online learning environment that allows students to study at their own pace and at a time that suits them. The courses are designed to be accessible and easy to use, with 24/7 access to learning resources. 

The online platform also provides various support options such as live chat, FAQs, free App, Spotify podcast, and more to assist students throughout their studies.


No downloading or uploading of forms!

Job Trainer Australia's custom platform is designed to provide a seamless and efficient online learning experience. 

With no need to download or upload any forms, students can complete the video roleplay online with just one click. 

The platform automatically updates your course results, and you can receive feedback from your assessor immediately. This makes the learning process faster, easier and more convenient for students.


Job Trainer Australia has developed a custom platform that is truly 100% online, no forms to download, print, complete and scan. A click of a button allows you to complete the Observation checklist online. Results are automatically updated in your course and can assessor feedback can be viewed immediately.


Enjoy the flexibility of online training. Train any time 24/7.  Job Trainer Australia provides an easy to navigate, engaging online portal. Train in your own time, at your own pace, our website offers full flexibility to fit in with your schedule. Stop and start whenever you like, our online platform will remember where you left off.


Relax, your details are safe with us, our platform has the highest encrypted SSL your details are safe and secure.


Our online platform has been created using the latest technology to enhance your experience. We have developed engaging, interactive content that depict real life events. We will challenge your thinking and provide you with strategies to handle difficult situations.

Are you on a student visa?

You are NOT permitted to undertake the Approved Manager Course - 52863WA - if you are on a student visa or secondary student visa.

You will be required to declare you are NOT on a student visa or secondary student visa at the end of this course.

This course is delivered online. Please read the assessment tab carefully for more information. 

This course is required for:

Licensees, Unrestricted Approved Managers, Duty Managers

The Department of Local Government , Sport and Cultural Indiustries (DLGSC) is responsible for administering the Liquor Control Act 1988 and promoting the integrity and lawful liquor activities within Western Australia, deem this a requirement to hold one of the above positions.

This course has been developed to assist West Australian Licensees and Managers of Licensed premises in demonstrating their compliance with the mandatory knowledge requirements as specified by the DLGSC

Completing the two units MLPLCA001 and MLPLCA002 will earn a statement of attainment for the full Course in Management of Licensed Premises - 52863WA. 

✩ MLPLCA001 Manage legislative responsibilities for the sale, supply and service of liquor and

✩ MLPLCA003 Manage the environments for the production or wholesale supply service of liquor


Yes. The licensee of a liquor licensed premises is required to have an approved manager on their premises at all times when business is conducted. 

In essence, the approved manager is also responsible for the day to day operations of the business and must ensure compliance with the provisions of the Act.

Job Trainer Australia provides the required unit to become an Approved Manager or licensee in WA.

Our course is approved by the Australian Skills Quality Authority (ASQA) and the WA Department of Local Government, Sport and Cultural Industries.

The WA Approved Manager online course is suitable for learners who: 

✔ Are experienced within the industry and wish to move into management roles.

✔ Require industry accreditation.

✔ Prefer to complete an online program in their own time.

✔ Are about to move into a role which requires supervision within a licensed premise.


Evidence of your RSA training must be submitted before we can issue your Approved Managers certificate.

Evidence must be a Statement of Attainment in either; SITHFAB002, SITHFAB201 or SITHFAB009A or THHBFB09B and can be uploaded to your student account.

If you do not have a RSA certificate please click here to purchase the RSA & Approved Mangaer Combo

WA Approved Manager and RSA Combo - 7


The Approved Managers certificate provides sufficient evidence of training for you to apply for an Unrestricted Approved Managers ID card through The Department of Local Government , Sport and Cultural Industries (DLGSC)

All licensed premises must have an Approved Manager on duty at all times during business hours.

All Approved Managers must produce their Approved Manager ID card as evidence of training and approval by The Department of Local Government , Sport and Cultural Industries (DLGSC)

Application for your Approved Manager ID card can be made online. We recommend that you download the Approved Manager Lodgement Guide to assist your application process.



MLPLCA001 Manage legislative responsibilities for the sale, supply and service of liquor; & 

MLPLCA003 Manage premises for the production or wholesale supply of liquor

Training.gov 52863WA

This is the core unit of competency taken from 52863WA Course in Management of Licensed Premises for Western Australia which provides individuals seeking to apply to manage licensed and/or operate or own a licensed premises, with the required training and assessment, approved by the Director of Liquor Licensing.

The unit covers the following areas;

✔ Identify and apply legislative requirements

✔ Operate in accordance with licence conditions

✔ Maintain records

✔ Interact with regulatory agencies

✔ Prepare plans to operate a liquor licence

✔ Implement plans 

✔ Supervise business functions of a liquor licence

✔ Evaluate, monitor and maintain licence conditions



Assessment is undertaken using different formats, yet:

✔ All assessments are conducted as open book assessment (this means you can refer to your Learner Guide or review link or any other material during the assessment).

✔ You must read and respond to all questions,

✔ You must complete the task independently, using your own words.

✔ No marks or grades are allocated for assessment tasks. The outcome of the task will be Satisfactory or Not Yet Satisfactory.

✔ Not Yet Satisfactory will be followed up by the assessor with feedback. You must review this and resubmit your assessment considering the feedback.

✔ As you complete the assessment tasks you are demonstrating your knowledge to your trainer and assessor.

Evidence gathering techniques may be achieved from the following:

✔ Knowledge assessment - multi-choice  &  Free Text questions

✔ Free text questions

✔ Video/Photo verification and verbal questions

✔ Other – Any student contact. All relevant interactions with the learner, including emails are recorded and may be used to decide on a learner’s competence of the unit.


Knowledge Evidence

Multiple-choice: Demonstrate your knowledge through straightforward questions.

Free text questions: Apply what you have learned and provide information on how you will apply your skills and knowledge to the management of licensed premises.

Verbal Verification: Via Video Upload (Online): Verbally authenticate and verify your identity by submitting a short 1-2 minute video to confirm your name and date of birth, confirm that you undertook the online assessment, and reaffirm a few of your submitted answers.

The assessment process aims to ensure that you have acquired the necessary knowledge and skills to operate a licensed premises in accordance with the Liquor Control Act 1988 and individual licensing conditions.

This course is delivered online.

Each student will undertake a Pre-Enrolment Review or LLND short test before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy, numeracy and digital skills. 


You are required to have SITHFAB021 - Provide responsible service of alcohol. (formerly SITHFAB002)

Students who have already completed the national RSA unit with another training provider must upload their certificate evidence, or they can purchase the Approved Manager and RSA bundle at a discounted rate.

WA Approved Manager and RSA Combo - 7

Stage 1 Assessment - Knowledge - Multiple Choice & Free text.

The course is broken down into small, manageable sections designed to improve your learning. 

★ Assessment stage 1 consists of multiple-choice and free text questions that are presented after each module. These questions may include drag and drop or fill in the missing word. 

★ If you answer a question incorrectly, you will have the opportunity to review the learning material and reattempt the question/s.

★  You will  be asked to provide free text answers, which will require you to source, read, and interpret information and answer in your own words. It is an online written assessment which requires JTA assessors to mark answers, which means that you do NOT receive your certificate immediately, however we aim to assess as soon as possible, generally, within two (2) business days

★ Once you have completed Assessment 1 satisfactorily, your free text answers will be submitted for review and assessment. You will then move on to Assessment 2.

Stage 2 Assessment - Verbal Verification.

★ The verbal verification stage confirms your identity, eligibility to complete the course, and competency in the knowledge assessment stage.

★ You will be required to:

     ✩ Show your ID so we can clearly view your details.

     ✩ State your name and date of birth

     ✩ Verbally declare that you are not on a student visa in Australia, and

     ✩ Reaffirm and answer four (4) questions that you have already answered in the knowledge assessment stage. 

✩ Upon successful completion of both units, MLPLCA001 and MLPLCA003, you will be deemed competent and awarded a statement of attainment for the full course 52863WA Course in Management of Licensed Premises. 

✩ This statement of attainment will serve as evidence that you have acquired the necessary skills and knowledge to manage a licensed premises in compliance with legal and ethical responsibilities. 



★ Reliable internet 

★  A mobile phone or video recording device


✔ Job Trainer Australia will provide all other necessary resources for the course, which can be found under the Course Resource section of your training account. 

✔ These resources may include learning materials, videos, assessments, and any additional support you may need to successfully complete the course.

Authenticity and verification of participants is a critical component of online training.

We need to be sure that the person enrolled in a Job Trainer Australia course is the person who completed the course and whose name is printed on the certificate.

Video Upload

Upon completion of your training, you will be required to upload a short video declaring the following:

✔ Your name and ID

✔ You completed the training and assessment for this course

✔ You are not in Australia on a student visa.

✔ You will be asked FOUR (4) randomly selected questions in relation to your training. 

These are not difficult questions and will be simple if you completed the training.

If your responses do not meet the required benchmark answers, you may be requested to undertake a further assessment.


Start your training now!

This fully online course can be accessed 24/7 via a interactive, custom designed learning platform with an option to train on the Job Trainer Australia free APP 

 You will be able to view the online content and move seamlessly to the assessments, which include various types of questions such as multiple choice, drag and drop, fill in the missing word, and case study questions. This will help you to learn and retain the information more effectively.


✔ Step 1: Register and pay for the course: Go to the website of the online course and register yourself for the course. Choose the state in which you intend to work and make the payment for the course.

✔ Step 2: Provide the required information: Once you have registered and paid for the course, you will need to provide the required information. This may include your personal details, contact information, and any other necessary information.

✔ Step 3: Complete your online course material and assessments: Once you have provided the required information, you will be able to access the online course material. Study the material carefully and complete all the assessments that are included. These assessments may include multiple choice, drag and drop, fill in the missing word, and case study questions.

Upon successful completion of the online course and assessments, you will be awarded a statement of attainment.

Remember, it is important to take the online course seriously and dedicate enough time and effort to complete it. Good luck with your training

To speak to our support team call 

☎  1300 020 615 or 

email info@jta.edu.au 

Please note that live chat is only available is only available during normal office hours 0800 – 3pm Mon-Fri.

FAQ's In addition to these support options, our website contains many FAQs, click on the FAQs tab.

This online course is conducted online and requires basic computer skills, reading and writing skills.

As well as the use of technology to complete the assessment requirements. If you are unsure if you have the skills or equipment contact us to discuss your needs before registering.

Still not sure online training is for you? 

As part of the registration process Job Trainer Australia provides a demo which supports students ability to navigate the online platform making your experience more enjoyable.

✔ From the date and time of purchase, you have 12 weeks to complete your course (this includes the Third-Party Evidence Report). 

✔ You can request an extension via our support channels which will provide additional time to complete the training.

✔ Job Trainer Australia encourages you to keep actively involved with your training, we will send you SMS alerts when we detect that you haven’t engaged with your course, we are here to support you to complete your training.


The term 'language, literacy, numeracy, and digital' (LLND) refers to core skills, learning, reading, writing, oral communication and numeracy. These core skills are required by an individual completing this unit.

Training providers are responsible for ensuring that learners have the necessary Language, Literacy, Numeracy, and Digital (LLND) competencies for their chosen training program. This involves using assessment tools to evaluate a learner's LLND skills before enrolling them in a course. This helps ensure that learners have the appropriate level of LLND skills needed to succeed in the course, leading to better outcomes and increased confidence.

Job Trainer Australia takes this responsibility seriously and requires all potential learners to complete a short 6-question LLND assessment prior to course enrolment, to help ensure their success in the training course. 

This short assessment is not counted towards the final result, but learners are required to obtain at least 4 out of the 6 questions correct. Any identified skill gaps will prompt Job Trainer Australia to call the learner to discuss further.

By completing this short assessment, learners can be confident that they have the necessary LLND skills to succeed in their chosen course.

To complete this course, you must be able to:

Reading Skills:

Ability to read complex information such as general, regulatory and advisory information issued by local, or state and territory liquor licensing authorities, in-house policies and procedures, and specific provisions of relevant state or territory licensing requirements.

Ability to read a range of identification (ID) and proof of age documents, signage, and warning signs and wording within in-house policies and procedures.

Oral Communication:

Ability to provide information on responsible service of alcohol laws in a way that is easily understandable for customers.

Ability to speak firmly and clearly with intoxicated customers in a manner that de-escalates conflict.

Numeracy Skills:

Ability to calculate volume and number of standard drinks or samples.

Ability to determine a customer's age from date of birth on ID and proof of age documents.

Teamwork Sills:

Ability to share customer information with team members to ensure proper responsible service of alcohol practices within the organisation.


Ability to deal with hostile or uncooperative customers in a professional manner and in line with organisational procedures.

It is important to ensure that you meet these LLND requirements before enrolling into a course to ensure that you can successfully complete the course requirements.

The amount of training that is provided is described in an amount of time that we anticipate you will reasonably need to undertake this unit.

⏱This course will take 3 minutes to enrol and approximately:

★ 7.5 hours for an experienced participant; or 

★ 15 hours for an inexperienced participant 

This may vary from person to person, you may wish to take longer, the choice is yours.

✔ From the date and time of purchase, you have 12 weeks to complete your course.

✔ You can request an extension  which will provide additional time to complete the training.

✔ Job Trainer Australia encourages you to keep actively involved with your training, we will send you SMS alerts when we detect that you haven’t engaged with your course, we are here to support you to complete your training.

As part of our verification protocol for online training we need to make sure that the person enrolled is the person completing the training.


You will be asked to submit your approved ID at the commencement of your training and also in your assessment. Our website is safe and secure. IDs are deleted and purged periodically from our platform. Upload an image of your ID into your secure training account, this will be used to verify you prior to the issuance of a statement of attainment.


You will be required to declare that you are the person completing the training and assessment. The declaration is embedded into your training account and is easy to complete online.

Unique Student Identifier ( USI )

Unique Student Identifier (USI): You need a USI. A USI is your individual education number for life. It also gives you an online record of your VET training undertaken in Australia. Create or verify your USI in your Job Trainer Australia online training account, its easy

To get the most out of your online training, you will need the following:

✔ A valid Email account.

✔ A valid form of identification.

✔ Either a Digital camera / scanner / fax / iPhone or ability to upload documents from your files to your student account.

✔ A reliable internet connection

✔ A reliable Browser. Our platform has been optimised for Chrome

If you are on the device that you are planning to use to complete your training, click on the video below, can you see it? can you hear it?

Videos like the one below, are contained throughout the course.




International students CAN complete their training in RSA.

If you want to be employed at a licensed premises to sell, supply or serve liquor, you need to complete the nationally recognised SITHFAB021 Provide responsible service of alcohol (RSA) course. 

You need to successfully complete this course within 28 days of employment. A copy of your RSA certificate must be provided to your employer.

Please note that non-Australian residents on an international student visa can complete training with an approved training organisation such as Job Trainer Australia.

Please refer to the Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS) 

Approved Manager Training: 

International students CANNOT complete their training in the Approved Manager Course

Training for this unit must be undertaken with a training organisation approved to train international students. These organisations are CRICOS approved. 

At this time you cannot apply for an unrestricted approved manager card as the existing approved providers presenting the Course in Management of Licensed Premises are not registered with CRICOS.