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Job Trainer Australia is a provider of Liquor and Gaming NSW approved courses on behalf of Liquor and Gaming NSW. Licensee training is required for most licensees, approved managers, and club secretaries in NSW.
If you want to operate a licensed venue in New South Wales, completing Licensee Training (LT) is a mandatory step for most licensees, approved managers, and club secretaries. These courses ensure you understand your legal obligations under the Liquor Act 2007, manage your liquor licence effectively, and foster a safe, vibrant hospitality environment across NSW.
Job Trainer Australia (RTO 45742) is an approved online training provider delivering Licensee Training on behalf of Liquor & Gaming NSW. Complete your training 100% online while meeting all NSW regulatory requirements — whether you're in Sydney, Newcastle, Wollongong, the Central Coast, or anywhere across New South Wales.
The course is structured across five sessions covering all aspects of operating a licensed venue in accordance with Liquor & Gaming NSW training requirements:
Interstate workers with an appropriate RSA qualification looking to become licensees, approved managers or club secretaries in NSW can skip the NSW RSA Bridging course and directly complete Licensee Training to gain both their NSW RSA and Licensee competencies. For full details on interstate recognition, visit the Liquor & Gaming NSW training and competency cards page.
The duration of this unit is provided to describe an amount of time that we anticipate you will reasonably need to undertake this unit. Job Trainer Australia (RTO 45742) delivers this Liquor & Gaming NSW approved course 100% online, so you can study at your own pace from Sydney, regional NSW, or anywhere across Australia.
3 minutes
Approximately 6 hours
(self-paced)
12 weeks
from date of purchase
This may vary from person to person, you may wish to take longer, the choice is yours.
You can request an extension which will provide additional time to complete the training.
Job Trainer Australia encourages you to keep actively involved with your training. We will send you SMS alerts when we detect that you haven't engaged with your course. We are here to support you to complete your training.
To receive your Licensee Training certificate, you must successfully complete all stages of the assessment. Once your assessment is submitted, it will enter the evaluation queue.
Assessments submitted outside of office hours will be evaluated on the next business day.
Certificates will be issued promptly after successful evaluation.
Same-day issuance is not guaranteed, as it largely depends on the completion and submission process on your end.
We appreciate your understanding and cooperation.
How long does Licensee Training NSW take?
Approximately 6 hours of self-paced study, with 12 weeks to complete from the date of purchase. Enrolment takes about 3 minutes.
Can I get an extension if I need more time?
Yes. You can request an extension from Job Trainer Australia which will provide additional time beyond the 12-week enrolment period.
How quickly will I receive my certificate?
Certificates are issued promptly after successful evaluation. Assessments submitted outside office hours are evaluated on the next business day. Same-day issuance is not guaranteed.
Enrol in 3 minutes. Complete at your own pace. Get your Liquor & Gaming NSW approved certificate.
Job Trainer Australia (RTO 45742) is authorised by Liquor & Gaming NSW to deliver Licensee Training in New South Wales. Regulated by ASQA — the Australian Skills Quality Authority.
Job Trainer Australia (RTO 45742) is authorised by Liquor & Gaming NSW to provide ONLINE Licensee Training in New South Wales.
It is a requirement to complete Licensee Training for most licensees, approved managers, and club secretaries operating licensed venues across Sydney, Newcastle, Wollongong, the Central Coast, and all regions of New South Wales.
To register and enrol in this course you must already have an eligible Responsible Service of Alcohol (RSA) certificate and; if you are a holder of an RCG endorsement, this MUST be refreshed within the last 90 days to enrol in Licensee Training.
In order to complete this course, you must have a current NSW RSA competency. If your RSA competency is expired or about to expire, read more about the 28-day grace period stipulated by Liquor & Gaming NSW.
Successful completion of Licensee Training will result in the automatic renewal of a current Responsible Service of Alcohol (RSA) endorsement on the NSW recognised competency card.
You must present an RCG Interim certificate, RCG Refresher Interim Certificate or an RCG Refresher Completion Certificate issued within the last 90 days to enrol in Licensee Training.
This means you will need to complete the online RCG refresher if you completed a full RCG or renewed your RCG endorsement more than 90 days ago.
To renew your RCG competency, you will need to complete the online RCG refresher course prior to enrolling with an approved training provider to do your Licensee Training. For full RCG requirements, visit the Liquor & Gaming NSW RSA & RCG FAQ page.
If you are an interstate worker with an appropriate RSA qualification planning to become a licensee, approved manager or club secretary in NSW, you do not need to complete the NSW RSA Bridging course. You can obtain your NSW RSA and Licensee endorsements on your competency card by completing Licensee Training. You will be required to upload your appropriate RSA qualification to your training account as evidence of completion. For full details on interstate recognition, visit the Liquor & Gaming NSW training and competency cards page.
A national RSA statement of attainment or RSA refresher certificate from Victoria, the Northern Territory, or the Australian Capital Territory
A national RSA statement of attainment from South Australia, Western Australia, Queensland, or Tasmania
Completing Licensee Training will automatically renew your existing RSA competency.
If you are a new licensee, you will need to ensure you have completed an RSA course and obtained an RSA endorsement on your competency card before undertaking Licensee Training.
If you have an existing Licensee Training competency that has not yet expired, please do not enrol into this course as you may be eligible to complete the Licensee Refresher course. Please contact Liquor & Gaming NSW if you have an existing Licensee Training competency and want to complete the Licensee Refresher course.
Do I need a current RSA to enrol in Licensee Training?
Yes. You must have a current NSW RSA competency or an eligible interstate RSA qualification. If your RSA is expired or about to expire, Liquor & Gaming NSW allows a 28-day grace period.
Do I need to refresh my RCG before enrolling?
If you hold an RCG endorsement, it must have been refreshed within the last 90 days. Complete the RCG refresher course online before enrolling in Licensee Training.
Will Licensee Training automatically renew my RSA?
Yes. Successful completion automatically renews your RSA endorsement on your NSW recognised competency card.
I already have a current Licensee Training competency. Should I enrol?
No. If your existing Licensee Training competency has not yet expired, you may be eligible for the Licensee Refresher course instead. Contact Liquor & Gaming NSW for guidance.
Meet all the requirements? Enrol now with Job Trainer Australia — authorised by Liquor & Gaming NSW.
The Licensee Training course prepares you to meet the challenges of running a licensed business while promoting a vibrant and safe hospitality environment in New South Wales. This Liquor & Gaming NSW approved course is delivered 100% online by Job Trainer Australia (RTO 45742).
This course covers five key sessions aligned with Liquor & Gaming NSW training requirements:
Session 1 — Liquor Regulation
Overview of liquor regulation in NSW
Session 2 — Licence Management
Managing your liquor licence
Session 3 — Harm Prevention
Your responsibilities to manage alcohol-related harms
Session 4 — Best Practice
Best practice strategies to prevent alcohol-related harms
Session 5 — Compliance
Compliance and enforcement procedures
Assessment involves a variety of formats and criteria. Participants must independently answer all questions in their own words. Evaluation is graded as Satisfactory or Not Yet Satisfactory with feedback provided. Tasks are completed to demonstrate knowledge to trainers and assessors.
Evidence gathering includes several techniques:
Multiple-choice and written responses
15-minute online discussion with a trainer
Presented after each module
Apply what you have learned by answering questions in your own words
Students must respond to trainer questions in a 15-minute online session
The assessment process ensures that you acquire the necessary knowledge and skills to successfully complete the NSW Licensee Training as required by Liquor & Gaming NSW.
Before enrolling, each student must complete an online short Pre-Enrolment Review or LLND test to assess course suitability, evaluating skills in existing knowledge, language, literacy, numeracy, and digital proficiency.
Liquor & Gaming NSW requires students to complete the Licensee Training assessments in English without an interpreter. This is based on the minimum LLND skills required for the prerequisite RSA and reflects the higher level of responsibility that licensees hold to ensure they possess the English language skills necessary to understand and comply with complex legislation regarding their liquor licence.
Evaluation Timeframe: Upon successfully completing assessments, your work will be evaluated within a standard timeframe of two business days.
Interim Certificate: An interim certificate will be issued to students upon successful completion.
Service NSW Visit: Students must then visit Service NSW with their Interim Certificate and Identification to update their Competency Card.
New Competency Card: A new Competency Card will be sent to the provided address and is valid for five years.
RSA Renewal: Successful completion of this course automatically renews students' NSW RSA for another five years.
Can I use an interpreter for the assessment?
No. Liquor & Gaming NSW requires all Licensee Training assessments to be completed in English without an interpreter.
What happens after I pass the assessment?
You receive an interim certificate, then visit Service NSW to update your competency card. A new card valid for five years will be posted to you.
Does completing Licensee Training renew my RSA?
Yes. Successful completion automatically renews your NSW RSA endorsement for another five years.
100% online. Approved by Liquor & Gaming NSW. Delivered by Job Trainer Australia.
To complete this course, you must hold a current NSW RSA competency. If your RSA competency is expired or nearing expiry, please note the 28-day grace period provided by Liquor & Gaming NSW.
Successful completion of Licensee Training will automatically renew your current Responsible Service of Alcohol (RSA) endorsement on your recognised competency card.
You must present one of the following issued within the last 90 days to enrol in Licensee Training:
RCG Interim Certificate
RCG Refresher Interim Certificate
RCG Refresher Completion Certificate
If you completed a full RCG or renewed your RCG endorsement more than 90 days ago, you will need to complete the online RCG refresher course first. For full RCG requirements, visit the Liquor & Gaming NSW RSA & RCG FAQ page.
If you are moving to NSW permanently with a valid interstate RSA, upload proof of your RSA certificate to your training account when registering for this course. For full details on interstate recognition, visit the Liquor & Gaming NSW training and competency cards page.
By completing Licensee Training, you can obtain both your NSW RSA and Licensee endorsements on your competency card.
What RSA do I need for Licensee Training?
You need a current NSW RSA competency. If expired or nearing expiry, Liquor & Gaming NSW provides a 28-day grace period.
Do I need to refresh my RCG first?
If you hold an RCG endorsement, it must have been refreshed within the last 90 days. Complete the RCG refresher course if yours is older than 90 days.
Can I use an interstate RSA?
Yes. Accepted qualifications include RSA from VIC, NT, or ACT (within 3 years) and SA, WA, QLD, or TAS (within 5 years). You'll gain both NSW RSA and Licensee endorsements.
Meet the requirements? Enrol now with Job Trainer Australia — authorised by Liquor & Gaming NSW.
RSA NSW Competency Card holders — in order to complete this course, you must have a current NSW RSA competency. If your RSA competency is expired or about to expire, read more about the 28-day grace period stipulated by Liquor & Gaming NSW.
Successful completion of Licensee Training will result in the automatic renewal of a current Responsible Service of Alcohol (RSA) endorsement on the recognised competency card.
RCG NSW Competency Card holders — You must present an RCG Interim certificate, RCG Refresher Interim Certificate or an RCG Refresher Completion Certificate issued within the last 90 days to enrol in Licensee Training.
This means you will need to complete the online RCG refresher if you completed a full RCG or renewed your RCG endorsement more than 90 days ago. For full details on RCG requirements, visit the Liquor & Gaming NSW RSA & RCG FAQ page.
Yes. You must hold a current NSW RSA competency. If expired or nearing expiry, Liquor & Gaming NSW provides a 28-day grace period.
How recent does my RCG need to be?
Your RCG certificate must have been issued within the last 90 days. If older, complete the RCG refresher course online before enrolling.
Does Licensee Training renew my RSA?
Meet the RSA and RCG requirements? Enrol now and get your Liquor & Gaming NSW approved certificate.
Interstate workers with an appropriate RSA qualification looking to become licensees, approved managers or club secretaries in NSW, or simply wishing to upskill, can skip the NSW RSA Bridging Course and simply complete Licensee Training to gain both their NSW RSA and Licensee Training competencies. This course is delivered 100% online by Job Trainer Australia (RTO 45742) on behalf of Liquor & Gaming NSW — whether you're relocating to Sydney, Newcastle, Wollongong, or anywhere across New South Wales.
The following interstate RSA qualifications are recognised for direct entry into NSW Licensee Training:
You will need to upload your appropriate RSA qualification to your training account as evidence of completion. For full details on interstate recognition, visit the Liquor & Gaming NSW training and competency cards page.
Can I do NSW Licensee Training with an interstate RSA?
Yes. You can skip the NSW RSA Bridging course and complete Licensee Training directly to gain both your NSW RSA and Licensee competencies on your competency card.
Do I need to complete the NSW RSA Bridging course first?
No. If you hold an appropriate interstate RSA qualification, you can go straight to Licensee Training and receive both your NSW RSA and Licensee endorsements upon completion.
Which interstate RSA qualifications are accepted?
RSA from Victoria, Northern Territory, or ACT (within 3 years) and RSA from South Australia, Western Australia, Queensland, or Tasmania (within 5 years).
Enrol now with Job Trainer Australia — authorised by Liquor & Gaming NSW. 100% online, flexible, with full support.
Find answers to the most common questions about the Liquor & Gaming NSW approved Licensee Training course delivered online by Job Trainer Australia (RTO 45742). Whether you're in Sydney, Newcastle, Wollongong, or anywhere across New South Wales, we're here to help.
You must have a valid NSW RSA competency card or an interstate nationally recognised statement of attainment for RSA. If you do not have a valid RSA card, you should enrol in the Job Trainer Australia NSW RSA course first.
You must have a valid RSA Competency Card. Liquor & Gaming NSW provide a 28-day grace period for cards that have just expired. If your RSA has been expired for more than 28 days, you will need to complete RSA refresher training first.
Training will be approximately 6 hours (self-paced). You will have online modules to complete covering liquor regulation, licence management, harm prevention, best practice, and compliance. After each module, there will be a multiple-choice assessment. At the end of your course, you will speak to a Job Trainer Australia Trainer in a 15-minute live assessment to discuss the course. Once you have completed the course, you will receive your interim certificate via email.
Yes. Job Trainer Australia (RTO 45742) is approved by Liquor & Gaming NSW to deliver the RSA and Licensee Training courses. All our trainers are also approved, with extensive industry experience in hospitality and liquor licensing. JTA is regulated by ASQA, the Australian Skills Quality Authority.
Upon successful completion, your work is evaluated within two business days and an interim certificate is issued. You must then visit Service NSW with your Interim Certificate and ID to update your Competency Card. A new card valid for five years will be sent to you. Successful completion also automatically renews your NSW RSA for another five years.
If you hold an RCG endorsement, you must present an RCG Interim Certificate, RCG Refresher Interim Certificate, or RCG Refresher Completion Certificate issued within the last 90 days to enrol in Licensee Training. If your RCG was completed or renewed more than 90 days ago, you'll need to complete the online RCG refresher course first.
Our team is here to help. Enrol today and get your Liquor & Gaming NSW approved Licensee Training certificate.
Start your training now with the fully online course offered by Job Trainer Australia. This course provides 24/7 access via an interactive learning platform and also offers training through their free mobile app.
By engaging in this course, you will encounter a range of assessment formats such as multiple choice, drag and drop, fill in the missing word, and case study questions, enhancing your learning experience.
The course structure follows three simple steps:
Register and pay for the course online
Provide necessary personal information post-registration
Complete all course materials and assessments
Upon successful completion of the online course and assessments, you will receive an automatic renewal of your current Responsible Service of Alcohol (RSA) endorsement on the recognised competency card.
L&GNSW requires students to complete the Licensee Training assessments in English without an interpreter. This is based on the minimum LLND skills required for the prerequisite RSA and reflects the higher level of responsibility that licensees hold to ensure they possess the English language skills necessary to understand and comply with complex legislation regarding their liquor licence.
An active email account.
A current form of identification.
Access to iPhone or similar device.
A stable internet connection and reliable web browser.
Using your training device? Watch the video below. Can you see it clearly and hear the audio?
The Licensee Training unit will feature similar videos to help you learn confidently.
Job Trainer Australia is a proud partner of Retail Drinks Australia.
Retail Drinks Australia is a national industry body that represents the interests of Australia's packaged retail liquor stores.
Retail Drinks aims to provide unwavering leadership to the liquor retail industry. They represent their members to government bodies, promote industry best practices, and advocate for fair policies. Notable actions include speaking out against certain trading bills and focusing on initiatives like Safe to Serve, which aims to reduce violence and crime in liquor retail outlets.