The average completion time is 4-6 hours. The course is fully self-paced and can be accessed on any device, making it ideal for cabin crew with varying rosters and schedules. You can start and stop as needed, with progress automatically saved.

Yes, our RSA is nationally accredited and recognised Australia-wide. The SITHFAB021 qualification is relevant for both domestic and international service roles, meeting the requirements of all Australian airlines and liquor licensing authorities.

SITHFAB021 is the national unit code for Responsible Service of Alcohol training in Australia. It is part of the SIT Tourism, Travel and Hospitality Training Package and is the standard qualification required for anyone serving alcohol in Australia, including airline cabin crew. Successful completion results in a nationally recognised Statement of Attainment.

Cabin crew face unique challenges when serving alcohol at altitude. Alcohol affects passengers differently at 35,000 feet due to cabin pressure, dehydration, and limited space. Our aviation-focused RSA training addresses these specific challenges, including managing intoxicated passengers in a confined space, understanding the accelerated effects of alcohol at altitude, and balancing customer service with safety requirements.

Yes, QANTAS New Zealand cabin crew operating NZ domestic routes must hold RSA SITHFAB021. This aligns with QANTAS Group policy on alcohol service standards. NZ-based crew may also consider completing the RSA NZ to ensure knowledge of New Zealand Liquor Laws in addition to the Australian qualification.

Yes, our RSA training is fully compatible with all devices. You can complete the course on your mobile phone, tablet, or desktop computer. This flexibility is particularly useful for cabin crew who may need to study during layovers or between flights. Your progress is automatically saved and synced across devices.

The cabin crew RSA course covers comprehensive responsible alcohol service training including: Australian liquor licensing laws, identifying signs of intoxication, techniques for refusing service, effects of alcohol at altitude, managing difficult passengers, harm minimisation strategies, cultural considerations, inflight service scenarios, and aviation safety compliance. The course includes realistic simulations specific to the cabin crew environment.