SITSS00069 Food Safety Supervision Skill Set

Job Trainer Australia delivers the nationally recognised Food Safety Supervision Skill Set to become a Food Safety Supervisor (FSS) in the hospitality industry in Australia, as required under the NEW Standard 3.2.2A. Contains the NEW Allergen module

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SITSS00069 - Food Safety Supervision Skill Set

From 8 December 2023, all registered food businesses in the tourism, retail, hospitality and catering industries across Australia must appoint a Food Safety Supervisor holding a food safety certificate (that has been issued within the last five years).

The SITSS00069 – Food Safety Supervision Skill Set, will help you meet this requirement.

Access Standard 3.2.2a Food Safety Management Tools via the Food Standards Australia website.

In addition, the state governments of the ACT, VIC and SA already require Food Safety Supervisors to hold this skill set to work in food businesses, such as delicatessens, market stalls, restaurants, service stations, convenience stores, bakeries, caterers, and takeaway outlets (to name a few).

The SITSS00069 Food Safety Supervision Skill Set consists of two Units of Competency, which are: 

➤ SITXFSA005 Use Hygienic Practices for Food Safety: This unit focuses on teaching learners the fundamental principles and practices of food safety. It covers topics such as personal hygiene, safe food handling, preventing food contamination, maintaining cleanliness in food preparation areas, and implementing hygienic practices throughout the entire food handling process.

➤ SITXFSA006 Participate in Safe Food Handling Practices: This unit builds upon the knowledge gained in the first unit and provides learners with practical skills in safe food handling. It includes topics like receiving and storing food, preparing and presenting food safely, using appropriate utensils and equipment, following safe temperature controls, and managing food hazards. 

By completing this skill set, individuals will be equipped with the necessary skills to supervise and ensure food safety in various settings such as restaurants, cafes, catering businesses, and other food service establishments. They will understand the importance of maintaining high standards of hygiene and following safe food handling practices to prevent foodborne illnesses and ensure customer satisfaction.

It's worth noting that specific regulations and guidelines may vary depending on each state or territory. It's important for learners to familiarise themselves with the local food safety regulations and requirements relevant to their area of practice.


Become a certified Food Safety Supervisor today! Whether you're a food business owner or a dedicated food worker, this website offers the official Food Safety Supervisor (Skill Set) certificate you need to meet legal requirements across Australia. Job Trainer Australia is approved to deliver the nationally recognised FSS Skill Set 


The new Standard 3.2.2A, which comes into effect December 2023, requires food businesses to have a food Safety Supervisor, are you ready?

➤ As of 8th December 2023, Western Australian food businesses will be required to appoint a Food Safety Supervisor (FSS) which is compliant with the new national Standard 3.2.2A

➤ A FSS must hold a certificate (or Statement of Attainment) issued by an RTO which shows the completion of the required units of competencies within the past 5 years.



☑ No downloading or uploading of forms!

☑ Train at your own pace

☑ 24/7 Online 

☑ Industry supported and recognised

☑ Text to audio assistive technology

☑ Free Training APP

☑ Results are automatically updated in your course and assessor feedback can be viewed immediately. 

To comply with the new Standard 3.2.2A effective from 8th December 2023, food businesses in Australia must adhere to the following requirements:

➤ All Food Handlers and Food Safety Supervisors (FSS) must have completed a food safety training course that aligns with Standard 3.2.2A, or possess appropriate skills and knowledge in food safety.

➤ The designated Food Safety Supervisor (FSS) must hold a valid food safety supervisor certificate. The certificate should have been issued within the immediate preceding period of 5 years.

➤ It is crucial for food businesses to ensure that their staff, including both Food Handlers and FSS, meet these requirements as per the new standard. 

Compliance with these regulations helps to maintain food safety practices and minimise risks associated with food handling.


This unit is applicable to all tourism, hospitality, and catering organisations that have permanent or temporary kitchen premises, as well as smaller food preparation businesses.

To obtain the Food Safety Supervisor (FSS) certification, you must complete two units: SITXFSA006 and SITXFSA005. These units are included within a single course.

Food laws require specific food businesses in the hospitality and retail food service sector to appoint at least one trained FSS. The primary purpose of an FSS is to prevent individuals from falling ill due to food poisoning resulting from mishandling and improper food preparation.

The owner of a food business nominates the FSS, who can be the owner, manager, employee (such as a chef), or an external contractor responsible for food service operations. In the case of a small business, it is often most appropriate for the business owner to fulfill the role of the FSS.


To meet the criteria for an eligible Food Safety Supervisor (FSS), the individual must fulfill the following requirements:

Trained to recognise and prevent risks associated with food handling in a retail food business.

Possess a current FSS certificate, which should not be more than five years old.

These criteria are essential to ensure that the designated FSS has the necessary knowledge, skills, and capacity to maintain food safety standards within the organisation.


To comply with the legal requirements and promote transparency, businesses should consider the following:

Ensure that the designated Food Safety Supervisor (FSS) holds a valid FSS certificate.

  Keep a copy of the FSS certificate on the premises.

Be prepared to produce the FSS certificate for inspection upon request by an authorized officer.

The Food Authority encourages businesses to display their FSS certificate, making it visible to customers and stakeholders.

By adhering to these guidelines, businesses demonstrate their commitment to food safety and regulatory compliance, building trust with customers and regulatory authorities alike.



SITSS00069 Food Safety Supervision Skill Set is a nationally recognised training course.


This Skill Set contains two units of competency:

➤ SITXFSA006 Use hygienic practices for food safety and 

➤ SITXFSA005 Participate in safe food handling practices.

The Skill Set covers the following areas;

✔ Follow food safety program.

✔ Store food safely.

✔ Prepare food safely.

✔ Provide safe single use items.

✔ Maintain a clean environment.

✔ Dispose of food safely.

✔  Safe Egg Handling

✔  Food Hygiene

✔  Allergen Awareness


This course will take approximately eight (8) hours to complete and consists of reading and online learning.

Assessments include knowledge based questions such as multiple choice, written repsonse, and an online Third Party Observation Checklist (TPOC).



What you need to know about the assessment:

✔ All assessments are conducted as open book assessment (this means you can refer to your Learner Guide or review link or any other material during the assessment).

✔ You must satisfactorily complete all tasks, independently and written answers must be in your own words.

✔ No marks or grades are allocated for assessment tasks. The outcome of the task will be Satisfactory or Not Yet Satisfactory.

✔ In the event of a Not Yet Satisfactory result you will be given feedback and the opportunity to resubmit.


Throughout your training program, a Job Trainer Australia assessor will provide you with consistent assessment feedback via email or direct conversation. 

You can easily engage with your assessor through various support channels like Live Chat, Website inquiries, or by calling our toll-free 1300 number. 

This feedback is designed to support your future learning efforts and maximise your success in the chosen course.

The following methods of assessment will be used for this unit:

✔ Knowledge Questions using multi-choice & short answer

✔ Third Party Observation Checklist (TPOC) Includes video verification

✔ Other – Any student contact. All relevant interactions with the learner, including emails are recorded and may be used to decide on a learner’s competence of the unit.


Multiple-choice questions

★ Multiple-choice and short answer

Skills Evidence - Observation Report

★ Completion of an online Observation Report.

★ Short video demonstrating safe food handling practices. Including verification procedures.

Students will undertake a Pre-Enrolment Review or LLND short test before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge,language, literacy, numeracy and digital skills and whether the course will help in achieving learning and/or employment goals.



The course is broken down into short, manageable sections designed to aid your learning.  

✩ Each module assessment comprises of a combination of multiple-choice questions such as drag and drop, fill in the missing word. In addition, there are a number of short answer questions.

✩ All questions must be answered correctly within each module in order to proceed.

✩ Once you have satisfactorily completed Assessment 1 – you will move onto Assessment Stage 2



✩ Assessment stage 2 requires another party to observe and collect evidence that you are able to perform the required skills and apply the required knowledge.

✩ Our custom designed online platform allows you to directly send your electronic observation checklist from your training page to your nominated observer with just a click of a button. 

✩ Your nominated observer will be able to access and complete the secure online observation checklist. 

✩ Results sent directly to our assessors, saving time by providing you with quick turn-around assessor feedback.


✔ Please allow two (2) working days for assessment.

✔ You will be provided with 3 attempts for each assessment question, if you exceed 3 attempts you will be offered feedback. You will be required to review the learning again to reattempt the question.

✔ Feedback from your assessor for the free text questions and TPEC will be provided via your training account. You will be required to review the feedback and modify your response before resubmitting.

✔ Please note - Your work will only be assessed by a JTA assessor upon your submission of your TPOC.

✔ Competency Conversation - if a trainer and assessor needs to clarify any aspect of your submission, they will contact you to discuss.

A Statement of Attainment is issued once you have been deemed competent in the unit.


★ Reliable internet 

★  A mobile phone or video recording device



Job Trainer Australia provides your learning resources including food standards, videos, legislation, and safety guides, which are available within your training account.

✔ Assessment material is online and include useful downloadable resource items.

Reference made to Legislation and Regulations that specifically deal with: 


✔ Food Safety Program

✔ Food Safety Guide

✔ The Food Standards

✔ Governing Agencies

What is Standard 3.2.2A?

Standard 3.2.2A is a recent addition to the Australia New Zealand Food Standards Code. This change means that from December 8, 2022, new requirements exist for food businesses across all Australian states & territories.

If your business prepares and serves food then this change affects you.

The new requirements need to be met by any business that prepares or serves food in any Australian state and territory. Standard 3.2.2A outlines the need for a food safety management system within a business, by introducing the following three tools:

★ Food Handler Training - Offered by Job Trainer Australia SITXFSA005

★ Food Safety Supervision - Offered by Job Trainer Australia SITSS00069

★ Record Management

Our Course covers the requirements of Standard 3.2.2A

The standard has defined what a Food Safety Training Course MUST contain.

A food safety training course means training in food safety that includes training in each of the following: 

a. safe handling of food; and 

b. food contamination; and 

c. cleaning and sanitising of food premises and equipment; and 

d. personal hygiene.

The food safety training course must include all of the listed topics.

Job Trainer Australia course contains the requirements and so much more, you will learn:

✩ safe handling of food

 including temperature control measures for potentially hazardous food and understanding of the temperature danger zone 

✩ food contamination

 including strategies to keep raw and cooked food separate, allergen management, food storage, and use of separate utensils and chopping boards

✩ cleaning and sanitising of food premises and equipment

including correct procedures for cleaning then sanitising, using food-safe chemicals, and/or using heat as a sanitiser

✩ personal hygiene 

including obligations for sick employees, handwashing, uniforms and grooming of hair, nails, skin, etc.

Who does this impact?

The new requirements need to be met by any business that prepares or serves food in any Australian state and territory. In Australia, food safety laws are enforced at a state and territory level.

No matter which state or territory you operate within, the new requirements of Standard 3.2.2A are more extensive than previous requirements. This means that food businesses need to take action to ensure they remain compliant as the consequences of noncompliance can be serious.

Prior to recent changes, many states and territories had their own special requirements for food handling and record keeping, these included New South Wales, Victoria, Queensland and the Australian Capital Territory.

However, from December 8, 2022, all Australian states and territories must now comply with the requirements outlined in Standard 3.2.2A.

This also means that for the first time, those states and territories that previously had limited requirements, must now follow the new standard. This includes Western Australia, South Australia, Tasmania and the Northern Territory.

What must I do to be ready before December 8?

Every business is different, Standard 3.2.2A has different requirements for different types of food-related activities. The following checklist is a good place to start:

Determine if the Standard applies to you, and which category your business falls into

★ Review your staff’s qualifications. Who needs to train or retrain?

★ Make sure you have a Food Safety Supervisor in every venue as required.

★ Get your current Food Safety Supervisors certified, or make sure their accreditations are up to date.

We are here to help you and your business. Contact us if you want to take advantage of our business solutions or if you need any more information! 

Guideance on the NEW STANDARD 3.2.2Ais available on the Food Standards Australia New Zealand website.

Penalties & Non Compliance

Enforcement of the new standard commences in 2023 and is overseen by local government. The penalties for not complying with the Food Standards Code vary depending on the severity of the violation, as well as the state or territory the business is operating in. These can include fines, suspension or cancellation of a food business licence.

Additionally, food safety incidents resulting from non-compliance can result in damage to a business’s brand and reputation, a loss of customers, and the potential for legal action by affected consumers.

Start your training now with the fully online course offered by Job Trainer Australia. This course provides 24/7 access via an interactive learning platform and also offers training through their free mobile app.

By engaging in this course, you will encounter a range of assessment formats such as multiple choice, drag and drop, fill in the missing word, and case study questions, enhancing your learning experience. 


The course structure follows three simple steps: 

✔ Step 1:  registering and paying for the course

✔ Step 2: providing necessary personal information post-registration, and

✔ Step 3: completing all course materials and assessments. 

Upon successful completion you will be awarded a statement of attainment.

To speak to our support team call 

☎  1300 020 615 or 


Please note that live chat is only available is only available during normal office hours 0800 – 3pm Mon-Fri.

FAQ's In addition to these support options, our website contains many FAQs, click on the FAQs tab.

This online course is conducted online and requires basic computer skills, reading and writing skills.

As well as the use of technology to complete the assessment requirements. If you are unsure if you have the skills or equipment contact us to discuss your needs before registering.


As part of the registration process Job Trainer Australia provides a demo which supports students ability to navigate the online platform making your experience more enjoyable.

✔ From the date and time of purchase, you have 12 weeks to complete your course (this includes the Other Party Evidence Collection). 

✔ You can request an extension via our support channels which will provide additional time to complete the training.

✔ Job Trainer Australia encourages you to keep actively involved with your training, we will send you SMS alerts when we detect that you haven’t engaged with your course, we are here to support you to complete your training.

The amount of training that is provided is described in an amount of time that we anticipate you will reasonably need to undertake this unit.

⏱This course will take 3 minutes to enrol and approximately 8 hours to complete (self-paced). This may vary from person to person, you may wish to take longer, the choice is yours.

✔ From the date and time of purchase, you have 12 weeks to complete your course.

✔ You can request an extension  which will provide additional time to complete the training.

✔ Job Trainer Australia encourages you to keep actively involved with your training, we will send you SMS alerts when we detect that you haven’t engaged with your course, we are here to support you to complete your training.

As part of our verification protocol for online training we need to make sure that the person enrolled is the person completing the training.


You will be asked to submit your approved ID at the commencement of your training and also in your assessment. Our website is safe and secure. IDs are deleted and purged periodically from our platform. Upload an image of your ID into your secure training account, this will be used to verify you prior to the issuance of a statement of attainment.


You will be required to declare that you are the person completing the training and assessment. The declaration is embedded into your training account and is easy to complete online.


Unique Student Identifier (USI): You need a USI. A USI is your individual education number for life. It also gives you an online record of your VET training undertaken in Australia. Create or verify your USI in your Job Trainer Australia online training account, its easy

To get the most out of your online training, you will need the following:

✔ A valid Email account.

✔ A valid form of identification.

✔ Either a Digital camera / scanner / fax / iPhone or ability to upload documents from your files to your student account.

✔ A reliable internet connection

✔ A reliable Browser. Our platform has been optimised for Chrome

If you are on the device that you are planning to use to complete your training, click on the video below, can you see it? can you hear it?

Videos like this are contained throughout the course learning material.