To work in the sale or service of alcohol in Western Australia (WA), a valid Statement of Attainment in SITHFAB021 – Provide Responsible Service of Alcohol (RSA) is mandatory.
Key points about the RSA requirements in WA:
➤ The RSA course is nationally accredited, fully online, and recognised for WA.
➤ Completion of the SITHFAB021 unit is legally required.
➤ There is no expiry on the RSA certificate in WA, so no renewal is necessary.
➤ An RSA certificate is a legal requirement across all Australian states and territories.
Anyone can enrol in the Job Trainer Australia RSA course, with no prerequisites or prior experience needed.
RSA training helps you:
➤ Meet state requirements
➤ Gain nationally recognised certification
➤ Build safe alcohol service skills
ONLINE TRAINING
Job Trainer Australia's fully online platform eliminates paperwork, offering automated updates, immediate course progress tracking, and assessor feedback.
We provide government-approved, nationally recognised courses for hospitality and retail, with 24/7 access to resources, live chat support, and a user-friendly interface.
Flexible learning, interactive content, and cutting-edge technology ensure a convenient and seamless experience.
COMMONLY ASKED QUESTIONS:
Can you do RSA online in WA?
Job Trainer Australia's RSA Western Australia course is delivered completely online. You will learn the legal requirements for the sale or service of alcohol, assess alcohol affected customers, and how to refuse alcohol to intoxicated customers. START RSA WA HERE!
Can you serve alcohol without an RSA WA?
It is a requirement that all bar staff, managers and licensees be formally trained in the Official and approved Responsible Service of Alcohol (RSA) course.
How much does RSA cost in Western Australia?
This RSA course online Perth and RSA course (WA-wide) costs only $58.00 to complete. Start your online RSA training today; all you need is either a desktop computer, a laptop or tablet, the internet .
Have more questions? you might find your answer in the FAQ's Page
RSA training is mandatory across Australia for anyone involved in the sale, service, or supply of alcohol at licensed venues. Its goal is to promote responsible alcohol practices, ensuring the safety of both patrons and staff.
The course applies to various roles, including food and beverage attendants, retail sales staff, security personnel, and licensees responsible for overseeing RSA compliance.
Did you know that in Australian states like NSW, Victoria, and the ACT, RSA certification must be renewed every 3–5 years?
Staying updated on the latest regulations is essential to ensure compliance and maintain responsible alcohol service practices.
Job Trainer Australia provides a handy reminder service for certification renewal, as well as timely updates via their free app.
If moving to another state, check their specific RSA requirements—you may only need an online bridging module.
For more details, visit the 'Support' tab for accessible guidance whenever needed.
TRAINING AND ASSESSMENT PLAN
SITHFAB021 - Provide Responsible Service of Alcohol: Unit Requirements
DELIVERY AND ASSESSMENT
This nationally accredited qualification outlines the essential skills and recognised standards for the responsible sale, service, and promotion of alcoholic beverages. The SITHFAB021 unit is relevant for anyone working in environments where alcohol is served, whether in a licensed venue, retail liquor outlet, winery, brewery, event space, or distillery.
EVIDENCE AND ASSESSMENT
Assessment for this RSA certification includes several methods to demonstrate your competency:
• All assessments are open book, allowing you to reference your online Learner Guide and course material.
• Each assessment must be undertaken independently and reflect your own knowledge and understanding.
• Responses are evaluated as "Satisfactory" or "Not Yet Satisfactory" – you will not receive numerical marks.
• Constructive feedback will be provided for any answers that require improvement; resubmission is necessary until a satisfactory result is achieved.
• You are expected to present valid photo identification.
• Your trainer/assessor will review all submissions to ensure knowledge and skill requirements are met.
COURSE DURATION
The training materials typically take approximately six hours to complete, with an estimated additional two hours needed for all assessment activities. Actual completion time can vary based on previous experience.
Assessment is divided into two categories:
1. Knowledge Assessment:
Covers Victorian alcohol laws, compliance obligations, responsible service protocols, and your duty of care as a staff member.
2. Practical Competency:
Assesses your ability to safely serve or supply alcohol and effectively manage real-world situations that can occur in beverage service.
ENROLMENT AND PROGRESSION
Before registering and enrolling in the RSA unit, all participants must:
• Agree to the Job Trainer Australia RSA course terms and conditions
• Confirm their submitted assessments are their own work
• Understand the course refund policy
• Complete the course within three months of enrolment
Learners advance through seven (7) online modules at their own pace. Each module provides instructional content, support documents, streaming video, and resources required for assessment.
Access to all course components is granted after successful enrolment. A valid Unique Student Identifier (USI) must be provided prior to certificate issuance.
ASSESSMENT COMPONENTS
Quizzes:
• Each module features a quiz to reinforce key concepts
• All questions must be answered correctly to progress to subsequent modules
• Up to three attempts are allowed per quiz before temporary course access is paused
Written Responses:
• Written response questions must be answered to meet assessment standards
Scenario Case Studies:
• Real-life scenarios challenge you to respond as you would in a licensed setting
Video Submission:
• Record a short video showing your government-issued photo ID, clearly stating your full name and birthdate.
• Demonstrate in a role-play scenario, industry skills such as refusing service, escalating issues to management, and seeking assistance
Competency Interview:
• Where minor gaps remain, a brief verbal discussion may be organised to confirm understanding
ASSESSOR REVIEW AND COURSE COMPLETION
Your trainer/assessor will evaluate your submissions and provide detailed feedback if revisions are required. Please carefully read all recommendations and use them to update your work.
Allow up to two business days for your submissions to be assessed and for feedback or confirmation of results to be provided via email.
REQUIRED LEARNING RESOURCES
Access the full learning suite through the Job Trainer Australia online portal
Electronic resources include the latest liquor laws and guidelines, legislative information, instructional videos, venue signage, sample house policy, official fact sheets and downloadable templates
Integrated links to hospitality regulatory authorities
TECHNOLOGY REQUIREMENTS
• Computer or laptop
• Device capable of video recording (smartphones and tablets are acceptable)
• Reliable internet connection for accessing materials, templates, and for uploading completed work
How to Get Your RSA Certification with Job Trainer Australia
Ready to start a rewarding career in hospitality? Getting your Responsible Service of Alcohol (RSA) certification is your essential first step—and with Job Trainer Australia, the process is simple, fast, and fully online.
Fast-Track Your RSA in Four Easy Steps:
1. Register & Pay
Secure your place today by registering and paying for your RSA course. Our quick and easy enrolment process means you can start learning straight away.
2. Submit Your ID
To meet legal requirements, upload a clear, valid photo ID (like your driver’s licence, passport, or proof-of-age card) along with your Unique Student Identifier (USI). We can’t process your assessment until this is received—so have your documents ready!
3. Complete the Online Course and Assessments
Dive into our interactive, self-paced RSA course. Study anywhere, anytime, and work through the modules at your own speed. Most students finish within 6–8 hours. Assessments are all completed online.
4. Get Certified
Submit your completed assessment. Once our experienced trainers confirm you’ve met all the competency requirements, you’ll receive your official Statement of Attainment (SOA) via email—ready for immediate download so you can start working straight away.
Why Choose Job Trainer Australia?
• Fully online and nationally recognised RSA training
• Fast turnaround on assessment and certification
• SMS reminders to help keep you on track
• Support team ready to assist every step of the way
Start your RSA journey with confidence. Enrol now and take the first step towards a successful hospitality career, anywhere in Australia!
Your wellbeing plays a vital role in your ability to participate in and succeed in your chosen course. Poor physical, mental, emotional, or financial wellbeing can create challenges that may hinder some students from engaging in training or completing their course.
Job Trainer Australia Support Services
Job Trainer Australia provides a variety of support services to assist you, including:
• Live Chat: Available on our website for instant assistance.
• Website Enquiries: Submit queries anytime on our website: www.jobtraineraustralia.com.au.
• Toll-Free Number: Call us at 1300 020 615 for direct support.
• After-Hours Support: Ensuring you're supported at all times.
• FAQs: Visit our FAQs for quick answers.
• Tailored Support Requests: Let us know the specific support you need during registration.
We are committed to your success. Job Trainer Australia has implemented strategies to promote student wellbeing. Through referrals to trusted support services, we aim to enhance your engagement and satisfaction, help you progress and complete your course, and foster a safe learning environment. These efforts also contribute to the positive reputation of Job Trainer Australia and the wider vocational education and training (VET) community.
Helpful Support Resources
Below are some resources and agencies you may find useful for additional support:
Webinars
• Navigating Inclusive VET Environments webinar: View More
Websites
• ADCET
ADCET - Australian Disability and Clearinghouse on Education and Training
• National Indigenous Australians Agency
Website: National Indigenous Australians Agency
Resources for mental health and wellbeing support.
• YouTube Channel: https://www.youtube.com/@beyondblue/videos
• Changing Lives with Your Support
Website: https://www.examplechangingsupport.com
• Working Towards Wellbeing: Talking About What Really Matters
• Website: https://www.exampletalkingmatters.com
If you need any further assistance, do not hesitate to contact Job Trainer Australia or explore these resources—your success and wellbeing are our priority!
Before You Begin Your Online RSA Course with Job Trainer Australia
Taking your first steps towards RSA certification? Make sure you’re fully prepared for a smooth, successful learning experience with Job Trainer Australia’s industry-leading online Responsible Service of Alcohol course.
Here’s what you need to check before starting your RSA training:
1. Review the Student Handbook
Gain a clear understanding of your rights as a student and our commitment to you as your training provider. The handbook also explains what Vocational Education and Training (VET) is and how it supports your career goals.
2. Read All Relevant Policies
Be informed about important policies—such as privacy protection, how to make a complaint, and our refund policies—for your confidence and peace of mind throughout your learning journey.
3. Understand the NCVER Privacy Statement
As part of your enrolment with a Registered Training Organisation (RTO), we are required to collect certain training data and share it with the National Centre for Vocational Education Research (NCVER). Your privacy and data protection are important to us. The NCVER Privacy Statement outlines how your information is used to improve national training outcomes.
4. Familiarise Yourself with Course and Assessment Requirements
Read the information provided under the ‘Course and Assessment’ tab to understand what’s involved in your learning and assessment. This will ensure you know what is expected and are set up for success in your RSA certification.
5. Do You Require Additional Support?
If you have a learning difficulty, disability, or require further assistance with your online RSA course, please let us know as soon as possible. We're here to help—contact our friendly support team at info@jta.edu.au and we’ll make sure you have access to everything you need to complete your training.
Ready to start your online RSA course? Make sure you’ve ticked all the boxes and get set for a seamless, supportive learning experience with Job Trainer Australia!
To speak to our support team call
☎ 1300 020 615 or
✉ email info@jta.edu.au
☊ Please note that live chat is only available is only available during normal office hours 9 AM - 4 PM Mon-Fri.
FAQ's In addition to these support options, our website contains many FAQs, click on the FAQs tab.
Language, Literacy and Numeracy (LLN) Requirements for the Online RSA Course
To successfully complete your Responsible Service of Alcohol (RSA) Certificate with Job Trainer Australia, you need to meet certain Language, Literacy and Numeracy (LLN) skills. These LLN requirements ensure you can confidently handle all aspects of responsible alcohol service in hospitality jobs across Victoria.
Reading Skills
• Understand general, regulatory, and advisory information from state or local liquor licensing authorities
• Read and interpret in-house policies, procedures, licensing requirements, and a range of identification (ID) and proof of age documents
• Recognise and follow signage and warning notices
Oral Communication
• Clearly explain responsible service of alcohol laws and requirements to customers
• Communicate firmly and calmly with intoxicated customers to help de-escalate any conflicts
Numeracy Skills
• Calculate the number and volume of standard drinks or samples
• Accurately determine a customer’s age from their ID or proof of age documents
Teamwork Skills
• Share relevant customer information with team members to maintain safe and responsible alcohol service practices
Self-Management
• Stay professional and calm when dealing with uncooperative or hostile customers, always following your organisation’s procedures
Before you enrol in the RSA course, make sure you’re comfortable reading and understanding written information, communicating with customers, performing basic calculations, and working as part of a team. If you feel you may need additional support with your language or maths skills, contact Job Trainer Australia—our team is here to help you succeed and get your RSA certificate online.
What Happens When You Complete Your Online RSA Course?
Once you successfully complete all learning modules and assessments—typically within 6 to 8 hours—you will receive a nationally recognised Statement of Attainment for SITHFAB021 – Provide Responsible Service of Alcohol from Job Trainer Australia. This is your official RSA certificate, required for hospitality and liquor service jobs in Victoria and across Australia.
Important Information About Your RSA Course and Certificate:
Course Duration:
Our online RSA course is designed to be completed in approximately 6 to 8 hours, including learning materials and assessments, giving you a fast and flexible pathway to certification.
Certificate Issuing:
Your RSA certificate will be issued promptly after you are deemed competent. Please note, assessments submitted outside business hours are assessed on the next business day, so same-day certificate delivery is not guaranteed.
Flexible Completion:
You have up to 12 weeks from purchase to complete your RSA course online. Need more time? Simply request an extension and we’ll happily support your training needs.
Helpful Reminders and Student Support:
At Job Trainer Australia, your success is our priority. If you haven’t accessed your course, we’ll send you SMS reminders and are always here to answer any questions or provide assistance.
Get started on your online RSA course with Job Trainer Australia and achieve your certification in just 6–8 hours—perfect for hospitality careers in Victoria and beyond!
Identification Requirements for Your Online RSA Course
When enrolling in the Responsible Service of Alcohol (RSA) course with Job Trainer Australia, you must meet the following identification requirements to receive your nationally recognised RSA certificate:
Photo Identification (ID)
You are required to provide a clear, legible copy of an approved photo ID—such as your driver’s licence, proof-of-age card, or passport—to verify your identity.
Submission Instructions: Step-by-step guidance on acceptable forms of ID and how to submit your documents will be included in your confirmation email and clearly outlined at the start of your online training.
Why this is important: Providing proof of identification is a mandatory prerequisite before your RSA certificate or Statement of Attainment can be issued.
Unique Student Identifier (USI)
All students are required to have a Unique Student Identifier (USI):
You must supply your USI for certification—this is a legal requirement for all nationally recognised training providers in Australia.
Without a valid USI, Job Trainer Australia cannot issue your RSA qualification.
Tip: If you don’t have a USI, you can create one quickly and easily at usi.gov.au.
By ensuring you have your valid photo ID and USI ready before you begin, you’ll streamline the RSA course assessment and certification process. If you need any help, the Job Trainer Australia support team is ready to assist!
To get the most out of your online training, make sure you have the following:
• An active email account.
• A current form of identification.
• Access to a digital camera, scanner, fax machine, or the ability to upload documents.
• A stable internet connection.
• A reliable web browser, preferably Chrome, as our platform works best with it.
If you're using your training device, please check the video below. Can you see it clearly? Is the audio working?
The course will include similar videos to enhance your learning experience.
Start Your Hospitality Career Pathway with an RSA Certification
If you’re looking to build a career in hospitality, obtaining a Responsible Service of Alcohol (RSA) certification is the essential first step. The RSA is a mandatory requirement for anyone wishing to serve or sell alcohol in licensed venues across all Australian states and territories.
Job Trainer Australia offers nationally recognised RSA courses designed to give you the essential knowledge and skills for safe and responsible alcohol service. Completing your RSA certificate not only lets you meet legal requirements but also opens doors to diverse roles and career advancement in the hospitality industry.
The RSA certification is often the gateway to further study and bigger opportunities, such as a Certificate II in Hospitality, which includes the RSA unit. This qualification helps build a solid foundation for your hospitality career and is highly valued by employers.
To further enhance your job prospects and skill set, consider complementing your RSA with related courses like:
• Responsible Gambling Services (RCG/RSG)
• Cocktail Mixology
• Supervision and leadership training
By starting with the RSA and progressing to additional qualifications and skills, you’ll boost your employability and have a clear pathway to a rewarding hospitality career. Whether you want to work in bars, restaurants, hotels, or clubs, the RSA from Job Trainer Australia is your first step towards success.
Take the first step towards a rewarding hospitality career—enrol in your RSA course with Job Trainer Australia today.