SITHFAB021 Provide responsible service of alcohol

Job Trainer Australia delivers the nationally recognised unit required to serve, sell or supply alcohol in Australia. Get your RSA Online now.

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Get Your RSA Certificate Online in South Australia with Job Trainer Australia

Begin your journey in South Australia’s fast-growing hospitality industry with the nationally recognised Responsible Service of Alcohol (RSA) certificate from Job Trainer Australia (JTA) and become a responsible person (RP). Our streamlined, flexible online RSA training gives you the skills and certification you need to serve or sell alcohol legally—anytime, anywhere in SA.

Why Choose Job Trainer Australia for Your Online RSA in South Australia?

100% Online & Flexible
Study on your own terms—at home, between classes, or on the go. Our course platform is available 24/7, so you can start, pause, and resume your learning whenever life allows.

Student-Focused Support
Got questions or stuck on a section? JTA’s trainer team is here to help with friendly advice, learning support, and feedback to keep you moving forward with confidence.

Get Recognised, Get Employed
On successful completion, you'll receive the nationally accredited Statement of Attainment for SITHFAB021 - Provide Responsible Service of Alcohol, ready to show your employer and set yourself apart as a responsible team member.

Compliant with South Australian Legislation
Most staff who serve or supply alcohol in South Australian licensed premises—including licensed restaurants and cafes—must have a Responsible Service of Alcohol (RSA) certificate.

RSA Training: What You Need to Know

Meet South Australia Law—3 month Requirement

If you’re selling, serving, or supplying alcohol in South Australia, you must complete your RSA and provide your certificate to your employer within 3 months of starting work. JTA’s online RSA course is the simple, fast way to meet this legal requirement and stay job-ready.

Who Needs an  RSA Certificate in South Australia?

If you plan to work in any job that involves the sale or service of alcohol in SA, you must have a valid RSA Statement of Attainment from an approved provider like Job Trainer Australia. This includes:

• Hospitality staff (bar and restaurant)

• Liquor store sales (in-person, by phone, or online)

• Brewery, winery, and distillery cellar doors

• Alcohol sales representatives

• Security officers at licensed venues

• Licensees and venue management

You have up to three months from your employment start date to obtain your RSA certification.

How Does It Work?

• Register & Set Up Your Account: Sign up in minutes and start your course right away.

• Study Online at Your Own Pace: Log in anytime to access all course material and assessments through our easy-to-use learning portal.

• Get Support When You Need It: Our dedicated training staff are just a message away if you have questions or need help.

• Receive Your Certificate: After passing your assessments, download your SITHFAB021 Statement of Attainment instantly—submit it to your employer to meet South Australian requirements.

Start today:

Unlock new job opportunities in South Australia’s hospitality sector. Fast-track your qualifications and boost your employability with Job Trainer Australia’s online RSA course.

Ready to become certified? Register Now to access your portal and begin your RSA training today!

Meet SA Law— Certificate required within 3 months of starting work

The nationally accredited SITHFAB021 - Provide Responsible service of alcohol (RSA) is manadatory for all other bar staff engaged in the sale, supply or service of liquor at a licensed premises,

Staff engaged in the sale, supply or service of liquor have up to three months from employment start date to obtain the mandatory RSA certification and become a Responsible Person (RP). A copy of your Statement of Attainment must be presented to your employer as soon as practicable. 

TRAINING AND ASSESSMENT PLAN

SITHFAB021 - Provide Responsible Service of Alcohol: Unit Requirements

DELIVERY AND ASSESSMENT

This nationally accredited qualification outlines the essential skills and recognised standards for the responsible sale, service, and promotion of alcoholic beverages. The SITHFAB021 unit is relevant for anyone working in environments where alcohol is served, whether in a licensed venue, retail liquor outlet, winery, brewery, event space, or distillery.

EVIDENCE AND ASSESSMENT

Assessment for this RSA certification includes several methods to demonstrate your competency:

• All assessments are open book, allowing you to reference your online Learner Guide and course material.

• Each assessment must be undertaken independently and reflect your own knowledge and understanding.

• Responses are evaluated as "Satisfactory" or "Not Yet Satisfactory" – you will not receive numerical marks.

• Constructive feedback will be provided for any answers that require improvement; resubmission is necessary until a satisfactory result is achieved.

• You are expected to present valid photo identification.

• Your trainer/assessor will review all submissions to ensure knowledge and skill requirements are met.

COURSE DURATION

The training materials typically take approximately six hours to complete, with an estimated additional two hours needed for all assessment activities. Actual completion time can vary based on previous experience.

Assessment is divided into two categories:

1. Knowledge Assessment:
Covers Victorian alcohol laws, compliance obligations, responsible service protocols, and your duty of care as a staff member.

2. Practical Competency:
Assesses your ability to safely serve or supply alcohol and effectively manage real-world situations that can occur in beverage service.

ENROLMENT AND PROGRESSION

Before registering and enrolling in the RSA unit, all participants must:

Agree to the Job Trainer Australia RSA course terms and conditions

Confirm their submitted assessments are their own work

Understand the course refund policy

Complete the course within three months of enrolment

Learners advance through seven (7) online modules at their own pace. Each module provides instructional content, support documents, streaming video, and resources required for assessment.

Access to all course components is granted after successful enrolment. A valid Unique Student Identifier (USI) must be provided prior to certificate issuance.

ASSESSMENT COMPONENTS

Quizzes:

• Each module features a quiz to reinforce key concepts

• All questions must be answered correctly to progress to subsequent modules

• Up to three attempts are allowed per quiz before temporary course access is paused

Written Responses:

Written response questions must be answered to meet assessment standards

Scenario Case Studies:

Real-life scenarios challenge you to respond as you would in a licensed setting

Video Submission:

Record a short video showing your government-issued photo ID, clearly stating your full name and birthdate.

Demonstrate in a role-play scenario, industry skills such as refusing service, escalating issues to management, and seeking assistance

Competency Interview:

Where minor gaps remain, a brief verbal discussion may be organised to confirm understanding

ASSESSOR REVIEW AND COURSE COMPLETION

Your trainer/assessor will evaluate your submissions and provide detailed feedback if revisions are required. Please carefully read all recommendations and use them to update your work.

Allow up to two business days for your submissions to be assessed and for feedback or confirmation of results to be provided via email.

REQUIRED LEARNING RESOURCES

Access the full learning suite through the Job Trainer Australia online portal

Electronic resources include the latest liquor laws and guidelines, legislative information, instructional videos, venue signage, sample house policy, official fact sheets and downloadable templates

Integrated links to hospitality regulatory authorities

TECHNOLOGY REQUIREMENTS

Computer or laptop

Device capable of video recording (smartphones and tablets are acceptable)

Reliable internet connection for accessing materials, templates, and for uploading completed work

How to Get Your RSA Certificate Online with Job Trainer Australia

Want to launch your hospitality career fast? Getting your Responsible Service of Alcohol (RSA) certification with Job Trainer Australia is quick, flexible, and 100% online.

Step 1 – Register & Pay
Enrol online in minutes and start learning immediately.

Step 2 – Upload ID & USI
Provide your valid photo ID and Unique Student Identifier (USI).

Step 3 – Complete the Course
Learn at your pace, anywhere. Most students finish in 6–8 hours.

Step 4 – Get Certified
Pass your assessment and instantly receive your official Statement of Attainment.

Enrol today and get your RSA certificate — start working in bars, restaurants, hotels, and events anywhere in Australia.

 

Your wellbeing is crucial to succeeding in your course. Challenges with your physical, mental, emotional, or financial health can make it harder to stay engaged and complete your training — but we’re here to help you every step of the way.

Job Trainer Australia Support Services

We offer a range of student support options so you can stay on track:

🟢 Live Chat: Instant help via our website.

🟢 Website Enquiries: Submit questions anytime at www.jobtraineraustralia.com.au.

🟢 Toll-Free Support: Call 1300 020 615 for direct assistance.

🟢 After-Hours Help: Support available when you need it.

🟢 FAQs: Quick answers to common questions.

🟢 Tailored Support Requests: Tell us your needs during registration.

We’re committed to creating a safe, supportive learning environment, and we can connect you with trusted wellbeing resources to boost your confidence, motivation, and course success. These efforts also contribute to the positive reputation of Job Trainer Australia and the wider vocational education and training (VET) community.

Helpful Wellbeing Resources

✅ Webinar: Navigating Inclusive VET Environments – View here

✅ ADCET -ADCET - Australian Disability and Clearinghouse on Education and Training

✅ National Indigenous Australians Agency – Support & guidance for Indigenous Australians National Indigenous Australians Agency

✅ Beyond Blue YouTube Channel – Mental health videos & resources

Start Your RSA Course Online – Job Trainer Australia

Get certified fast with our nationally accredited Responsible Service of Alcohol (RSA) online course. Whether you’re starting in hospitality or upskilling, our flexible training lets you study anywhere, anytime.

Before you begin your course, make sure you’re ready for success:

1️⃣ Read the Student Handbook
Understand your rights, our commitments, and how VET training supports your hospitality career.

2️⃣ Review Our Policies
Know our privacy, refund, and complaints process for peace of mind.

3️⃣ Check the NCVER Privacy Statement
See how we keep your enrolment data secure while supporting national training improvements.

4️⃣ Understand Course & Assessment Requirements
Be clear on what’s expected so you can complete your RSA course online smoothly.

5️⃣ Request Support if Needed
Need extra help? If you have a learning difficulty, disability, or special requirements, our friendly team is ready to assist — email info@jta.edu.au.

Start your RSA training today and unlock your hospitality career with Job Trainer Australia – trusted online RSA course provider nationwide.

Important RSA Certificate Information – South Australia

RSA Training Certificates are issued only by our training organisation.
Consumer and Business Services (CBS) South Australia does not store your RSA certificate and cannot provide copies.

How to access your RSA Certificate:

Log in to your RSA training account anytime to download or print your certificate.

Lost your certificate? Simply sign in and download it again.

You can also access it via your USI Student Portal at usi.gov.au.

💡 Tip: Always save a backup copy in a safe place for future use.

Need help? Contact our RSA support team anytime.

Thank you for choosing us for your RSA training in South Australia.

📞 Need Help? Contact Our Support Team

Call: 1300 020 615

Email: info@jta.edu.au

💬 Live Chat: Available 9 AM – 4 PM (AEST), Monday to Friday

Visit the FAQs section on our website for quick answers to common questions.

As part of your registration, you’ll complete a Short Language, Literacy, Numeracy and Digital (LLND) Skills Check.

This quick check helps our assessors understand your current skills and identify any support you may need to successfully complete your Online RSA Course.

It takes just a few minutes and covers:

🔵 Literacy – reading a short RSA-related scenario.

🔵 Numeracy – a couple of simple standard drink or age calculation questions.

🔵 Digital – confirming your ability to use a computer, tablet or smartphone for online training.

Your answers do not affect your enrolment — they simply guide us in providing the right level of learning support for you.

 

🔵 Online RSA – Complete in 6–8 Hours
Our online Responsible Service of Alcohol (RSA) course is flexible, self‑paced, and designed to get you certified quickly.

🔵 Certificate Issuing
Receive your RSA certificate promptly after you’re marked competent. Submissions made outside business hours are assessed the next business day.

🔵 12 Weeks to Finish
You have up to 12 weeks to complete your course. Extensions are available if needed, with structured training and support to help you succeed.

🔵 Student Support
We send SMS reminders if you haven’t accessed your course and are here to answer questions anytime.

🔵 Nationally Recognised Certificate
On completion, you’ll receive a Statement of Attainment – SITHFAB021 Provide Responsible Service of Alcohol, valid for hospitality and liquor service jobs across Australia.

Enrol Today – Start your online RSA and get certified in as little as 6–8 hours. Perfect for bar, restaurant, club, and event work Australia‑wide.

Identification Requirements – RSA Course

🔵 Photo ID
Provide a clear copy of an approved photo ID (driver’s licence, proof-of-age card, or passport) to verify your identity.

• How to submit: Instructions are in your confirmation email and at the start of your course.

• Required before your RSA certificate can be issued.

🔵 Unique Student Identifier (USI)
You must have a USI to receive your RSA qualification.

• No USI = No certificate.

• Create one in minutes at usi.gov.au.

Get the most out of your online training.

Make sure you have the following:

🔵  An active email account.

🔵  A current form of identification.

🔵  Access to a digital camera, scanner, fax machine, or the ability to upload documents.

🔵  A stable internet connection.

🔵  A reliable web browser, preferably Chrome, as our platform works best with it.

If you're using your training device, please check the video below. Can you see it clearly? Is the audio working?

The course will include similar videos to enhance your learning experience.

 

Start Your Hospitality Career Pathway with an RSA Certification

If you’re looking to build a career in hospitality, obtaining a Responsible Service of Alcohol (RSA) certification is the essential first step. The RSA is a mandatory requirement for anyone wishing to serve or sell alcohol in licensed venues across all Australian states and territories.

Job Trainer Australia offers nationally recognised RSA courses designed to give you the essential knowledge and skills for safe and responsible alcohol service. Completing your RSA certificate not only lets you meet legal requirements but also opens doors to diverse roles and career advancement in the hospitality industry.

The RSA certification is often the gateway to further study and bigger opportunities, such as a Certificate II in Hospitality, which includes the RSA unit. This qualification helps build a solid foundation for your hospitality career and is highly valued by employers.

To further enhance your job prospects and skill set, consider complementing your RSA with related courses like:

• Responsible Gambling Services (RCG/RSG)

• Cocktail Mixology

• Supervision and leadership training

By starting with the RSA and progressing to additional qualifications and skills, you’ll boost your employability and have a clear pathway to a rewarding hospitality career. Whether you want to work in bars, restaurants, hotels, or clubs, the RSA from Job Trainer Australia is your first step towards success.

Take the first step towards a rewarding hospitality career—enrol in your RSA course with Job Trainer Australia today.