SITHFAB021 Provide responsible service of alcohol

Why Choose Job Trainer Australia for Your Online RSA Course in WA?

✅ 100% Online Training
Enjoy the ultimate convenience—study from your phone, tablet, or laptop anytime, anywhere. Start now, pause, and resume when it suits your lifestyle.

✅ Student-Centred Support
Get help when you need it. JTA’s friendly trainers are available to answer your questions and guide you through assessments, making it easy to finish your RSA quickly and confidently.

✅ Nationally Recognised Training
On completion of our WA RSA course, you’ll receive an official Statement of Attainment for SITHFAB021 – Provide Responsible Service of Alcohol, recognised by hospitality employers throughout Western Australia.

RSA Training: What You Need to Know

✅ Meet WA Law—28 Day Requirement

If you’re selling, serving, or supplying alcohol in Western Australia, you must complete your RSA and provide your certificate to your employer within 28 days of starting work. JTA’s online RSA course is the simple, fast way to meet this legal requirement and stay job-ready.

Who Needs an RSA Certificate in Western Australia?

This essential certification is mandatory for anyone who are:

🛎 Attendants and sales staff in bars, restaurants, and liquor stores

🍷 Cellar workers handling alcohol production or storage

🛡 Security personnel at licensed venues and events

📜 Licensees and venue managers responsible for compliance

🚚 Delivery staff transporting alcoholic beverages

Stand out in WA’s competitive hospitality job market with a nationally recognised RSA certificate from JTA.

How to Get Your RSA Certificate Online with JTA

✅ Three Easy Steps:

✔ Step 1:  Register your details 

✔ Step 2: Pay for your course

✔ Step 3:  Complete course materials and assessments

Receive Your Certificate: After passing your assessments, download your SITHFAB021 Statement of Attainment instantly—submit it to your employer to meet Western Australia's requirements.

Join thousands of Western Australia students who have chosen Job Trainer Australia to get certified, get compliant, and get ahead in hospitality. Enrol online, study at your own pace, and unlock new job opportunities in Perth, Fremantle, Margaret River and beyond.

Start today:

Start your online RSA course with JTA now—flexible, affordable, and fully recognised across Western Australia.

Secure your RSA certificate and power your WA hospitality career with Job Trainer Australia—Register Now online today! 

TRAINING AND ASSESSMENT PLAN

SITHFAB021 - Provide Responsible Service of Alcohol: Unit Requirements

DELIVERY AND ASSESSMENT

This nationally accredited qualification outlines the essential skills and recognised standards for the responsible sale, service, and promotion of alcoholic beverages. The SITHFAB021 unit is relevant for anyone working in environments where alcohol is served, whether in a licensed venue, retail liquor outlet, winery, brewery, event space, or distillery.

EVIDENCE AND ASSESSMENT

Assessment for this RSA certification includes several methods to demonstrate your competency:

• All assessments are open book, allowing you to reference your online Learner Guide and course material.

• Each assessment must be undertaken independently and reflect your own knowledge and understanding.

• Responses are evaluated as "Satisfactory" or "Not Yet Satisfactory" – you will not receive numerical marks.

• Constructive feedback will be provided for any answers that require improvement; resubmission is necessary until a satisfactory result is achieved.

• You are expected to present valid photo identification.

• Your trainer/assessor will review all submissions to ensure knowledge and skill requirements are met.

COURSE DURATION

The training materials typically take approximately six hours to complete, with an estimated additional two hours needed for all assessment activities. Actual completion time can vary based on previous experience.

Assessment is divided into two categories:

1. Knowledge Assessment:
Covers Victorian alcohol laws, compliance obligations, responsible service protocols, and your duty of care as a staff member.

2. Practical Competency:
Assesses your ability to safely serve or supply alcohol and effectively manage real-world situations that can occur in beverage service.

ENROLMENT AND PROGRESSION

Before registering and enrolling in the RSA unit, all participants must:

• Agree to the Job Trainer Australia RSA course terms and conditions

• Confirm their submitted assessments are their own work

• Understand the course refund policy

• Complete the course within three months of enrolment

Learners advance through seven (7) online modules at their own pace. Each module provides instructional content, support documents, streaming video, and resources required for assessment.

Access to all course components is granted after successful enrolment. A valid Unique Student Identifier (USI) must be provided prior to certificate issuance.

ASSESSMENT COMPONENTS

Quizzes:

• Each module features a quiz to reinforce key concepts

• All questions must be answered correctly to progress to subsequent modules

• Up to three attempts are allowed per quiz before temporary course access is paused

Written Responses:

• Written response questions must be answered to meet assessment standards

Scenario Case Studies:

• Real-life scenarios challenge you to respond as you would in a licensed setting

Video Submission:

• Record a short video showing your government-issued photo ID, clearly stating your full name and birthdate.

• Demonstrate in a role-play scenario, industry skills such as refusing service, escalating issues to management, and seeking assistance

Competency Interview:

• Where minor gaps remain, a brief verbal discussion may be organised to confirm understanding

ASSESSOR REVIEW AND COURSE COMPLETION

Your trainer/assessor will evaluate your submissions and provide detailed feedback if revisions are required. Please carefully read all recommendations and use them to update your work.

Allow up to two business days for your submissions to be assessed and for feedback or confirmation of results to be provided via email.

REQUIRED LEARNING RESOURCES

Access the full learning suite through the Job Trainer Australia online portal

Electronic resources include the latest liquor laws and guidelines, legislative information, instructional videos, venue signage, sample house policy, official fact sheets and downloadable templates

Integrated links to hospitality regulatory authorities

TECHNOLOGY REQUIREMENTS

• Computer or laptop

• Device capable of video recording (smartphones and tablets are acceptable)

• Reliable internet connection for accessing materials, templates, and for uploading completed work

We’re committed to creating a safe, supportive learning environment, and we can connect you with trusted wellbeing resources to boost your confidence, motivation, and course success. These efforts also contribute to the positive reputation of Job Trainer Australia and the wider vocational education and training (VET) community.

Helpful Wellbeing Resources

✅ Webinar: Navigating Inclusive VET Environments – View here

✅ ADCET -ADCET - Australian Disability and Clearinghouse on Education and Training

✅ National Indigenous Australians Agency – Support & guidance for Indigenous Australians National Indigenous Australians Agency

✅ Beyond Blue YouTube Channel – Mental health videos & resources

1️⃣ Read the Student Handbook
Understand your rights, our commitments, and how VET training supports your hospitality career.

2️⃣ Review Our Policies
Know our privacy, refund, and complaints process for peace of mind.

3️⃣ Check the NCVER Privacy Statement
See how we keep your enrolment data secure while supporting national training improvements.

4️⃣ Understand Course & Assessment Requirements
Be clear on what’s expected so you can complete your RSA course online smoothly.

5️⃣ Request Support if Needed
Need extra help? If you have a learning difficulty, disability, or special requirements, our friendly team is ready to assist — email info@jta.edu.au.

Start your RSA training today and unlock your hospitality career with Job Trainer Australia – trusted online RSA course provider nationwide.