SITHFAB021 Provide responsible service of alcohol

Job Trainer Australia offers quality RSA training to help you be job‑ready from day one. Venues nationwide recognise our RSA certificate as proof you’ve trained with the best. Register now to start your RSA training today.

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Overview Duration Eligibility Assessment Pre-Course

RSA Queensland Approved Online Course

Fast-track your hospitality career with a nationally recognised RSA certificate — approved under the Liquor Act 1992 (QLD) and listed by the Office of Liquor and Gaming Regulation (OLGR), delivered 100% online.

✓ ASQA Regulated  ·  RTO 45742  ·  Listed by OLGR Queensland
Nationally Recognised Training
SITHFAB021 Provide responsible service of alcohol
30 Days

If you sell, serve or supply alcohol in Queensland, you must hold a valid RSA certificate and provide it to your employer within 30 days of starting your job or volunteer role — a legal requirement enforced by the Office of Liquor and Gaming Regulation (OLGR).

The RSA ACT course (SITHFAB021 — Provide responsible service of alcohol) is delivered 100% online by Job Trainer Australia (RTO 45742), a Registered Training Organisation regulated by ASQA (RTO 45742) and listed by the Office of Liquor and Gaming Regulation (OLGR) for delivery of accredited RSA training in Queensland. This nationally recognised qualification is mandatory for anyone selling, serving or supplying alcohol in Queensland under the Liquor Act 1992 (Qld). Enrol today for $58.00 (inc GST) — self-paced online learning, your Statement of Attainment issued same-day on completion. Questions? Call 1300 020 615.

Course at a Glance

Course Code
SITHFAB021
Price
$58.00 AUD (inc GST)
Duration
Approx. 6 hours
Delivery
100% Online
Prerequisite
None
Awarded
Statement of Attainment
Validity
3 Years recommended
Approved By
OLGR Queensland
ASQA Regulated
RTO 45742

Queensland Liquor Act 1992 Compliance Requirements

The RSA Statement of Attainment is mandatory for anyone selling, serving or supplying alcohol in licensed premises across Queensland. Under the Liquor Act 1992 (Qld), your QLD RSA has no mandated expiry, with 3-year refresher recommended to stay current with evolving liquor laws. This course is delivered by Job Trainer Australia (RTO 45742), regulated by ASQA, and listed by the Office of Liquor and Gaming Regulation (OLGR) as an accredited RSA training provider for licensees, approved managers and hospitality staff across Queensland.

Course Overview

Delivery

100% online via our secure student portal. Start, pause, and resume 24/7 from any device, anywhere in Queensland.

Same-Day Certificate

Receive your nationally recognised SITHFAB021 Statement of Attainment immediately on successful completion.

Validity

Your QLD RSA has no mandated expiry under the Liquor Act 1992. We recommend a refresher every 3 years to stay current.

Recognition

Nationally recognised qualification. Valid across all Australian states and territories.

Who Needs an RSA in Queensland?

Bar & Restaurant Staff — Anyone serving alcohol in licensed bars, restaurants, cafes, hotels, pubs and clubs across Queensland.

Liquor Store & Cellar Door Staff — Selling packaged liquor in bottle shops, cellar doors and licensed retail premises across Queensland.

Security & Crowd Control — Security personnel monitoring customer behaviour at licensed venues across Brisbane, Gold Coast, Sunshine Coast and regional QLD.

Licensees & Approved Managers — Operating licensed premises with ultimate responsibility for responsible alcohol service.

Alcohol Delivery Drivers — Transporting liquor for licensed retailers, restaurants, and online alcohol delivery services.

Why Choose Job Trainer Australia?

ASQA Regulated & OLGR Listed

Job Trainer Australia (RTO 45742) is regulated by the Australian Skills Quality Authority (ASQA) and listed by the Office of Liquor and Gaming Regulation (OLGR) as a recognised RSA training provider for Queensland. Verify our RTO on training.gov.au

Nationally Recognised Qualification

Your SITHFAB021 Statement of Attainment is acknowledged Australia-wide under the Australian Qualifications Framework, with ASQA regulation as RTO 45742.

Trusted by 10,309+ Students

Thousands of Australian hospitality professionals have completed their RSA training with Job Trainer Australia.

Meets the QLD 30-Day Window

Same-day Statement of Attainment means you comfortably meet Queensland's 30-day OLGR compliance requirement — with plenty of time to spare.

Ready to enrol? Use the Buy Now button at the top of this page ↑

Use of AI Technology

All course content at Job Trainer Australia is researched, written and reviewed by qualified Subject Matter Experts (SMEs) to ensure accuracy, compliance and industry relevance. To support engagement and comprehension, some sections of this unit are presented by AI-generated avatars — the avatars are simply a delivery method; the information they share is written by our SMEs.

Visual (Seeing)

Images, diagrams, charts and on-screen avatar presenters help learners grasp relationships between ideas.

Auditory (Hearing)

Spoken explainers delivered by avatars give auditory learners the clear, narrated content they absorb best.

Reading/Writing

Written course content, downloadable notes and written assessments suit text-based learners.

Kinesthetic (Doing)

Interactive scenarios, case studies and practical tasks give hands-on learners real-world application.

100% Online Training

Job Trainer Australia's exclusive online platform eliminates the hassle of downloading, printing, filling out and scanning forms. Updates are automated, with immediate access to course progress and assessor feedback.

24/7

Access to resources

SSL

Secure platform

★

Interactive content

✓

No paperwork

Serving All Queensland

Online delivery allows completion from any location across Queensland — from Brisbane to Cairns, Gold Coast to Townsville.

  • Brisbane CBD
  • South Bank
  • Fortitude Valley
  • Gold Coast
  • Sunshine Coast
  • Cairns
  • Townsville
  • Toowoomba
  • Noosa

Course Information in detail

The RSA ACT course is delivered across the topic areas below. Each section corresponds to a tab on this page — explore them all to understand what's involved before you enrol.

Overview

Everything you need to know about the RSA QLD course at a glance — OLGR Queensland listing, Liquor Act 1992 compliance, course at a glance, and trust signals.

Duration

Approximately 6 hours of self-paced study, with flexibility to start, pause, and resume at your own pace. Free extensions available on request.

Eligibility

No prerequisites required. Suitable for anyone aged 14 and over working or planning to work in licensed venues across Queensland. International students should check eligibility under ESOS regulations.

Assessment

Online open-book assessment in your own words, marked Satisfactory or Not Yet Satisfactory with clear feedback. Same-day Statement of Attainment issued on successful completion.

Pre-Course

Identification requirements and USI (Unique Student Identifier) setup. We guide you through each step at enrolment.

Frequently Asked Questions

Tap any question to view the answer.

What is the QLD RSA course?

The QLD RSA course is mandatory training listed by the Office of Liquor and Gaming Regulation (OLGR) that teaches responsible service of alcohol practices. On completion, you receive the nationally recognised SITHFAB021 Statement of Attainment, accepted by all employers in Queensland and across Australia.

When must I complete my RSA in Queensland?

In Queensland, you must complete an OLGR-recognised RSA course and provide your certificate to your employer within 30 days of starting work. This applies to both paid staff and volunteers in roles that involve selling, serving or supplying alcohol across QLD.

How often do I need to renew my QLD RSA certificate?

Under the Liquor Act 1992 (Qld), your QLD RSA has no mandated expiry — however, OLGR recommends completing an RSA refresher every 3 years to stay current with evolving liquor laws and responsible service practices.

Does the QLD RSA apply to alcohol delivery drivers?

Yes. Alcohol delivery drivers transporting liquor in Queensland must hold a valid RSA certificate. This includes drivers delivering for liquor stores, restaurants and online retailers. You must complete the RSA course within 30 days of starting delivery work.

Is Job Trainer Australia regulated for RSA delivery in QLD?

Yes. Job Trainer Australia (RTO 45742) is regulated by the Australian Skills Quality Authority (ASQA) and listed by the Office of Liquor and Gaming Regulation (OLGR) as a recognised RSA training provider for Queensland. On completion, you receive the nationally recognised SITHFAB021 Statement of Attainment, accepted by all QLD employers. Verify our RTO directly on the ASQA register at training.gov.au.

How long does the RSA QLD course take?

The RSA QLD online course takes approximately 6 hours to complete, depending on your pace. It is entirely self-paced — start, pause and resume whenever it suits you. Your progress saves automatically.

How much does the RSA QLD course cost?

The RSA QLD course (SITHFAB021) is $58.00 inc GST. This includes your training, assessment and nationally recognised Statement of Attainment issued on successful completion. There are no hidden fees or additional charges.

When will I receive my RSA QLD certificate?

Your Statement of Attainment for SITHFAB021 is issued immediately on successful completion. You receive it via email and can also download it from your student portal — well within Queensland's 30-day compliance window.

Do I need a USI to enrol?

Yes. A Unique Student Identifier (USI) is required for all nationally recognised courses in Australia. You can create one for free at usi.gov.au in just minutes. International students studying from outside Australia may be exempt — our student services team can help.

Can I use my interstate RSA in Queensland?

Yes. Interstate RSA Statements of Attainment are accepted in Queensland, provided they were issued by an approved Registered Training Organisation. The nationally recognised SITHFAB021 unit is portable across all Australian states and territories.

Who is Job Trainer Australia?

Job Trainer Australia (RTO 45742) is a 100% Australian-owned Registered Training Organisation approved by ASQA, the Australian Skills Quality Authority. We have delivered online hospitality and compliance training to over 10,309 students. We are listed by the Office of Liquor and Gaming Regulation (OLGR) as a recognised RSA training provider for Queensland.

Can I complete the RSA QLD course on my phone?

Yes. The course is fully mobile-responsive. Complete your RSA on your smartphone, tablet, laptop or desktop. Your progress saves automatically, so you can switch devices or study on the go anywhere in Queensland.

Job Trainer Australia

RTO #45742  |  ASQA-regulated  |  Listed by OLGR Queensland  |  Recognised RSA Provider
53/15 Labouchere Road, South Perth WA 6151  |  1300 020 615  |  info@jta.edu.au

Nationally Recognised Training - NRT Logo

SITHFAB021 Provide responsible service of alcohol

Online RSA Course – Fast Certification in 4‑6 Hours * Victoria 6 hours
Online RSA – Complete in 4‑6 Hours * Victoria 6 hours

Flexible, self‑paced training designed to get you certified quickly for work in hospitality and alcohol service industries.

Certificate Issuing

Receive your RSA Certificate promptly after being marked competent. Submissions after hours are processed the next business day.

12
12 Weeks to Finish

You have up to 12 weeks to complete the course. Extensions available with ongoing training support.

Student Support

SMS reminders help you stay on track, and our team is available anytime to answer your questions.

Nationally Recognised Certificate

On completion, you'll receive your SITHFAB021 Statement of Attainment – accepted by employers across all of Australia.

Select Your State and Start Your RSA Course Today

Get your nationally recognised RSA certificate in just 4-6 hours. 100% online, flexible, with full trainer support.

Nationally Recognised Training - NRT Logo
SITHFAB021 Provide Responsible Service of Alcohol
RSA in Queensland – 28-Day Certification Rule

In Queensland, anyone involved in the sale, supply, or service of alcohol must hold a valid Responsible Service of Alcohol (RSA) certificate.

Key Requirements
28
28 Day Deadline

You must complete an approved RSA course within 28 days of beginning any paid or volunteer role in hospitality or an alcohol-related industry.

Submit Certificate

Once your training is completed and assessments are passed, present your official RSA Statement of Attainment to your employer as soon as practicable.

Who Must Hold an RSA in Queensland

Bar, restaurant & liquor store staff

Cellar workers handling alcohol production or storage

Security personnel at licensed venues or events

Licensees & venue managers ensuring compliance

Alcohol delivery drivers transporting liquor

Frequently Asked Questions

The Queensland RSA course is a mandatory training program approved by the Office of Liquor and Gaming Regulation (OLGR) that teaches responsible service of alcohol practices. Upon completion, you receive the nationally recognised SITHFAB021 Statement of Attainment, which is accepted by all employers in Queensland and across Australia including bars, restaurants, hotels, clubs, and licensed venues in Brisbane, Gold Coast, Sunshine Coast, Cairns and throughout QLD.

In Queensland, you must complete an approved RSA course within 28 days of starting work. This applies to both paid staff and volunteers working in any role that involves selling, serving, or supplying alcohol throughout Brisbane, Gold Coast, Sunshine Coast, Cairns, Townsville and all of Queensland.

Yes, alcohol delivery drivers transporting liquor in Queensland must hold a valid RSA certificate. This includes drivers delivering alcohol for liquor stores, restaurants, and online alcohol retailers. You must complete the RSA course within 28 days of starting delivery work.

Yes, RSA refresher training is recommended in Queensland to keep your knowledge up to date with current liquor laws and responsible service practices. Job Trainer Australia offers convenient online refresher courses to help you stay compliant and confident in your role.

Get Your Queensland RSA Certificate Today

Meet QLD's 28-day requirement with our OLGR approved, 100% online RSA course. Instant certification upon completion.

Nationally Recognised Training - NRT Logo

SITHFAB021 Provide responsible service of alcohol

The SITHFAB021 – Provide Responsible Service of Alcohol course is a nationally recognised RSA certification for anyone who serves, sells or promotes alcohol in Australia. It is mandatory for staff in licensed venues, retail liquor outlets, wineries, breweries, distilleries and alcohol-related events.

This training helps you meet Australian legal requirements, encourage responsible drinking, and maintain community safety standards.

Delivery

Open-book format – access your guide and resources anytime.

Work completed individually to reflect your own knowledge.

Marked as Satisfactory or Not Yet Satisfactory.

Trainer feedback provided, with resubmission if needed.

Valid photo ID required for enrolment.

Final review by a qualified trainer/assessor to ensure compliance.

Enrolment & Progression
Before starting, you must:

Agree to Job Trainer Australia RSA course terms & conditions

Confirm all submitted work is your own

Understand the refund policy

Pass the LLND pre-training assessment

Complete the course within 3 months of enrolment

Once enrolled, you will progress through 7 online modules with videos, documents and resources. A Unique Student Identifier (USI) is required before your certificate is issued.

Learning Modules & Assessment
7
7 Modules

Videos, guides and support resources.

?
End-of-Module Quizzes

Must achieve 100% (3 attempts allowed)

Written Responses

To check understanding.

Case Studies

Licensed venue case studies to apply RSA principles.

Role-Play Video

Show ID, introduce yourself, demonstrate RSA decisions.

Competency Interview

Only required if knowledge gaps exist.

Select Your State and Start Your RSA Course Today

Get your nationally recognised SITHFAB021 certificate. 100% online with trainer support throughout.

Before You Begin Your Online RSA Course

Taking your first steps towards RSA certification? Make sure you're fully prepared for a smooth, successful learning experience with Job Trainer Australia's online Responsible Service of Alcohol course.

Essential RSA Course Preparation Checklist

Click each item below to expand and review the details:

The Student Handbook contains essential information about your course, including your rights and responsibilities as a student, assessment procedures, and support services available to you. Please read it thoroughly before commencing your training.

Familiarise yourself with Job Trainer Australia's policies and procedures, including our Privacy Policy, Refund Policy, Complaints and Appeals Policy, and Assessment Policy. Understanding these policies ensures you know what to expect throughout your learning journey.

The National Centre for Vocational Education Research (NCVER) collects and manages student data for nationally recognised training. Review the NCVER Privacy Statement to understand how your personal information is collected, used, and protected as part of your enrolment.

Understand what is required to successfully complete your RSA course. This includes completing all 7 online modules, achieving 100% on end-of-module quizzes, submitting written responses, completing case studies, and recording a role-play video demonstrating RSA decisions. A competency interview may be required if knowledge gaps are identified.

If you have any learning needs, disabilities, or require additional support to complete your training, please let us know. Job Trainer Australia is committed to providing a supportive learning environment and can arrange reasonable adjustments to help you succeed. Contact our support team to discuss your requirements.

Start Your RSA Training with Confidence

After completing the checklist, you'll be ready to start your RSA online training journey with Job Trainer Australia.

Easy To Enrol Support LLND Proof of ID Student Requirements Pathways Wellbeing
How to Get Your RSA Certificate Online

Get your RSA certificate in 3 simple steps | Nationally recognised | $58 inc GST | RTO 45742

How to Get Your RSA Certificate Online - Job Trainer Australia RTO 45742

Ready to launch your hospitality career? Job Trainer Australia makes getting your Responsible Service of Alcohol (RSA) certification quick, flexible, and 100% online — perfect for bartending, restaurant, hotel, or event work anywhere in Australia.

3 Easy Steps to Your RSA Certificate
1
Easy Enrolment: Register & Pay

Enrol online in minutes with our secure booking system and start learning immediately.

2
Complete the RSA Course Online

Learn at your own pace from anywhere. Most students complete their RSA training in just 6 hours.

3
Pass Your RSA Assessment & Get Certified

Successfully complete your RSA assessment and receive your official Statement of Attainment, recognised Australia-wide.

Open Doors to Hospitality Jobs

Gain your RSA certificate and open doors to hospitality jobs in bars, restaurants, hotels, and events across Australia.

Ready to Get Your RSA Certificate?

Start your RSA training today. Enrol in minutes, complete in 6 hours, and get certified for hospitality work Australia-wide.

Enrol Now →
How to Get Your RSA Certificate Online in Australia

Getting your RSA certificate online with Job Trainer Australia is a simple 3-step process. First, enrol online using our secure booking system — registration takes just minutes and you can start learning immediately. Second, complete the RSA course at your own pace from anywhere with internet access. Most students finish in approximately 6 hours. Finally, pass your assessment and receive your nationally recognised Statement of Attainment.

RSA Certificate for Hospitality Careers

Your RSA certificate opens doors to a wide range of hospitality careers including bartending, restaurant service, hotel work, and event staffing. The Statement of Attainment you receive from Job Trainer Australia is nationally recognised and valid across all Australian states and territories, making it the perfect qualification for anyone looking to work in the hospitality industry.

100% Online RSA Training

Job Trainer Australia's RSA course is 100% online, offering maximum flexibility for busy schedules. There are no classrooms to attend, no set times, and no downloadable forms. Study when it suits you, pause and resume at any time, and complete your certification from the comfort of your home or on the go.

Need Help? Contact Our Support Team

Live chat, phone and email support | RTO 45742

Call

1300 020 615
Email

info@jta.edu.au
Live Chat

Available 9 AM – 4 PM (AEST)

Monday to Friday

?

Visit our FAQs section for quick answers to common questions.

Language, Literacy, Numeracy & Digital (LLND) Skills Check

Brief pre-enrolment skills assessment | Personalised support | RTO 45742

As part of your registration for the Online RSA Course, you'll complete a brief LLND Skills Check. This quick assessment helps our accredited trainers understand your current abilities and identify any support you may need to successfully complete your hospitality training.

The process takes just a few minutes and includes:
Language and Literacy

Reading a short RSA-related scenario.

Numeracy

Answering simple standard drink or age calculation questions.

Digital

Confirming your ability to use a computer, tablet, or smartphone for online learning.

i

Your answers will not affect your enrolment — they are used solely to help us provide the right level of personalised learning support.

Identification Requirements

Photo ID and USI requirements | RTO 45742

Photo ID

Provide a clear copy of an approved photo ID — such as a driver's licence, proof-of-age card, or passport — to verify your identity at the start of training.

USI
Unique Student Identifier (USI)

You must have a USI to receive your RSA qualification.

Create one in minutes at usi.gov.au

*Think you might be USI exempt? Call 1300 020 615 or email info@jta.edu.au to check.

Get Your USI Now

Create your Unique Student Identifier in minutes — it's free and required for all nationally recognised training in Australia.

Create Your USI →
Student Requirements

Pre-enrolment requirements, system requirements and device test | RTO 45742

Before you begin your RSA training, make sure you meet these student requirements and system requirements for a smooth online learning experience.

Student Requirements

Active email account — for course communications and certificate delivery

Current photo ID — driver's licence, proof-of-age card or passport

USI

Unique Student Identifier (USI) — required for nationally recognised training. Create yours free at usi.gov.au

Pre-Enrolment Review (LLND) — language, literacy, numeracy and digital skills assessment. Required before enrolment

System Requirements

Smartphone or similar device — tablet, laptop or desktop with audio and video capability

Stable internet connection — broadband, Wi-Fi or 4G/5G mobile data for video streaming

Modern web browser — latest version of Chrome, Safari, Edge or Firefox

JavaScript and cookies enabled — required for the learning platform to function correctly

Test Your Device

Using your training device? Watch the video below — can you see it clearly and hear the audio? The RSA course features similar interactive videos to help you learn confidently.

Start Your Hospitality Career Pathway

RSA opens doors to hospitality careers Australia-wide | RTO 45742

Kickstart your hospitality career by earning a Responsible Service of Alcohol (RSA) certification — a legal requirement in all Australian states and territories for anyone serving or selling alcohol in licensed venues.

Job Trainer Australia provides nationally recognised RSA courses both online and in-person, designed to teach you safe and responsible alcohol service. Completing your RSA opens doors to hospitality jobs in bars, restaurants, hotels, clubs, and other licensed venues.

Why Enrol in an RSA Training Course?
Meet Australian RSA Legal Requirements

Fulfil the legal requirements for hospitality positions across all Australian states and territories.

Qualify for RSA Certificate Jobs

Open doors to employment in the tourism and hospitality industry at bars, restaurants, hotels, clubs, and licensed venues.

Upskill to Manager or Licensee Roles

Your RSA is the foundation for advancing to management and licensee positions in hospitality.

Step into Higher Study

Progress to Certificate II in Hospitality (which includes the RSA unit) and further qualifications.

Enhance Your Skills

Add Responsible Conduct of Gambling (RCG/RSG), cocktail mixology, and leadership training to boost your career prospects.

Whether you're aiming for a role as a bar attendant, hotel staff, restaurant server, or club supervisor, your RSA is the essential first step in your hospitality career pathway.

RSA Certification for Hospitality Careers in Australia

The Responsible Service of Alcohol (RSA) certification is a mandatory requirement for anyone working in the hospitality industry where alcohol is served or sold. Job Trainer Australia delivers nationally recognised RSA training that qualifies you to work in bars, restaurants, hotels, clubs, and all licensed venues across Australia.

Career Opportunities with RSA Certificate

Your RSA certificate opens the door to numerous hospitality career opportunities including bar attendant, bartender, restaurant server, hotel staff, club supervisor, event staff, and more. It's also the essential foundation for advancing to manager or licensee positions in the hospitality industry.

Further Training and Career Development

After completing your RSA, you can continue your hospitality career development with additional qualifications such as Certificate II in Hospitality, Responsible Conduct of Gambling (RCG/RSG), cocktail mixology courses, and leadership training. Job Trainer Australia provides a complete pathway for your hospitality career growth.

Student Support Services

Student wellbeing and support resources | RTO 45742

Your wellbeing matters. Staying healthy physically, mentally, emotionally, and financially helps you succeed in your course — and Job Trainer Australia is here to support you every step of the way.

How We Support You

A range of support options to help you stay on track.

Live Chat

Instant help via our website

Toll-Free Support

Call 1300 020 615 for direct assistance
Online Enquiries

Submit questions anytime
After-Hours Help

Support available when you need it

?
FAQs

Quick answers to common questions

Tailored Support

Request specific help during registration

★ Free for All Students
Student Wellbeing Course

Enrol any time in our complimentary Student Wellbeing course — practical strategies and resources to help you stay focused, balanced, and confident throughout your training journey and beyond.

Enrol in the Wellbeing Course →

We're committed to a safe, supportive learning environment — and we'll connect you with the right resources to keep you motivated, confident, and on track to course completion.