SITHFAB021 Provide responsible service of alcohol

Job Trainer Australia offers quality RSA training to help you be job‑ready from day one. Venues nationwide recognise our RSA certificate as proof you’ve trained with the best. Register now to start your RSA training today.

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Overview Need RSA? Assessment Duration Wellbeing Pre-Course

RSA Queensland Approved Online Course

Queensland Government - Office of Liquor and Gaming Regulation OLGR Approved RSA Training Provider
Nationally Recognised Training - NRT Logo

Start your hospitality career in Queensland with confidence. Gain your Office of Liquor and Gaming Regulation (OLGR) approved, nationally recognised Responsible Service of Alcohol (RSA) certificate with Job Trainer Australia (JTA). This flexible online RSA course qualifies you to serve or sell alcohol legally — anytime, anywhere in QLD. You can verify our OLGR approval on the official RSA Approved Providers list.

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Why Choose Job Trainer Australia for Your Online RSA in Queensland?

100% Online Training

Start instantly on mobile, tablet, or desktop. Study anywhere, anytime, at your own pace.

Trainer Support

Get help whenever you need it. Our friendly trainers are ready to guide you through the course.

Nationally Recognised

SITHFAB021 Statement of Attainment accepted across QLD and all of Australia.

RSA Training: What You Need to Know

QLD Legal Requirement — 30 Days

Anyone serving alcohol in Queensland must hold an RSA certificate within 30 days of starting work.

Who Needs an RSA Certificate in QLD?

Food & Beverage Attendants

Liquor Store Sales Staff

Cellar Door Attendants

Alcohol Sales Representatives

Security at Licensed Venues

Licensees Managing Alcohol Service

Alcohol Delivery Staff

How to Get Your RSA Certificate Online in QLD

1

Register Your Details

2

Purchase Your Course

3

Complete Training & Assessments

Instant Certificate: Download your Statement of Attainment the moment you pass.

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RSA Queensland – Frequently Asked Questions

Yes, Job Trainer Australia is a Registered Training Organisation (RTO 45742) approved by the Office of Liquor and Gaming Regulation (OLGR) Queensland as an RSA training provider. You can verify our OLGR approval on the official RSA Approved Providers list. Upon completion, you receive the nationally recognised SITHFAB021 Statement of Attainment.

The RSA QLD online course typically takes around 4-6 hours to complete. You can study at your own pace, start instantly on mobile, tablet, or desktop, and pause and resume whenever it suits your schedule.

Yes, the SITHFAB021 Statement of Attainment is nationally recognised across Australia and accepted by all QLD employers including bars, restaurants, hotels, clubs, liquor stores, cellar doors, and licensed venues throughout Brisbane, Gold Coast, Sunshine Coast, Cairns and all of Queensland.

Yes, the RSA QLD course is 100% online and fully mobile-friendly. You can complete it on your smartphone, tablet, or desktop computer. Start instantly and study anywhere in Queensland.

In Queensland, anyone serving alcohol must hold an RSA certificate within 30 days of starting work. This is a legal requirement enforced by the Office of Liquor and Gaming Regulation (OLGR) for all hospitality and liquor retail workers in QLD.

Start Your RSA QLD Course Today

Get your OLGR approved, nationally recognised RSA certificate and start working in Queensland's hospitality industry. 100% online, instant certification.

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RSA in Queensland – 28-Day Certification Rule

Queensland Government - Office of Liquor and Gaming Regulation OLGR Approved RSA Training Provider
Nationally Recognised Training - NRT Logo

In Queensland, anyone involved in the sale, supply, or service of alcohol must hold a valid Responsible Service of Alcohol (RSA) certificate.

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Key Requirements

28

28 Day Deadline

You must complete an approved RSA course within 28 days of beginning any paid or volunteer role in hospitality or an alcohol-related industry.

Submit Certificate

Once your training is completed and assessments are passed, present your official RSA Statement of Attainment to your employer as soon as practicable.

Who Must Hold an RSA in Queensland

Bar, restaurant & liquor store staff

Cellar workers handling alcohol production or storage

Security personnel at licensed venues or events

Licensees & venue managers ensuring compliance

Alcohol delivery drivers transporting liquor

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Frequently Asked Questions

The Queensland RSA course is a mandatory training program approved by the Office of Liquor and Gaming Regulation (OLGR) that teaches responsible service of alcohol practices. Upon completion, you receive the nationally recognised SITHFAB021 Statement of Attainment, which is accepted by all employers in Queensland and across Australia including bars, restaurants, hotels, clubs, and licensed venues in Brisbane, Gold Coast, Sunshine Coast, Cairns and throughout QLD.

In Queensland, you must complete an approved RSA course within 28 days of starting work. This applies to both paid staff and volunteers working in any role that involves selling, serving, or supplying alcohol throughout Brisbane, Gold Coast, Sunshine Coast, Cairns, Townsville and all of Queensland.

Yes, alcohol delivery drivers transporting liquor in Queensland must hold a valid RSA certificate. This includes drivers delivering alcohol for liquor stores, restaurants, and online alcohol retailers. You must complete the RSA course within 28 days of starting delivery work.

Yes, RSA refresher training is recommended in Queensland to keep your knowledge up to date with current liquor laws and responsible service practices. Job Trainer Australia offers convenient online refresher courses to help you stay compliant and confident in your role.

Get Your Queensland RSA Certificate Today

Meet QLD's 28-day requirement with our OLGR approved, 100% online RSA course. Instant certification upon completion.

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SITHFAB021 – Provide Responsible Service of Alcohol

Nationally Recognised Training - NRT Logo - RSA Course Australia

The SITHFAB021 – Provide Responsible Service of Alcohol course is a nationally recognised RSA certification for anyone who serves, sells or promotes alcohol in Australia. It is mandatory for staff in licensed venues, retail liquor outlets, wineries, breweries, distilleries and alcohol-related events.

This training helps you meet Australian legal requirements, encourage responsible drinking, and maintain community safety standards.

Delivery

Open-book format – access your guide and resources anytime.

Work completed individually to reflect your own knowledge.

Marked as Satisfactory or Not Yet Satisfactory.

Trainer feedback provided, with resubmission if needed.

Valid photo ID required for enrolment.

Final review by a qualified trainer/assessor to ensure compliance.

Enrolment & Progression

Before starting, you must:

Agree to Job Trainer Australia RSA course terms & conditions

Confirm all submitted work is your own

Understand the refund policy

Pass the LLND pre-training assessment

Complete the course within 3 months of enrolment

Once enrolled, you will progress through 7 online modules with videos, documents and resources. A Unique Student Identifier (USI) is required before your certificate is issued.

Learning Modules & Assessment

7

7 Modules

Videos, guides and support resources.

End-of-Module Quizzes

Must achieve 100% (3 attempts allowed)

Written Responses

To check understanding.

Case Studies

Licensed venue case studies to apply RSA principles.

Role-Play Video

Show ID, introduce yourself, demonstrate RSA decisions (e.g., refusing service or managing intoxicated patrons)

Competency Interview

Only required if knowledge gaps exist.

Select Your State and Start Your RSA Course Today

Get your nationally recognised SITHFAB021 certificate. 100% online with trainer support throughout.

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Online RSA Course – Fast Certification in 4‑6 Hours

Nationally Recognised Training - NRT Logo - Online RSA Course Australia

Online RSA – Complete in 4‑6 Hours

Flexible, self‑paced training designed to get you certified quickly for work in hospitality and alcohol service industries.

Certificate Issuing

Receive your RSA Certificate promptly after being marked competent. Submissions after hours are processed the next business day.

12 Weeks to Finish

You have up to 12 weeks to complete the course. Extensions available with ongoing training support.

Student Support

SMS reminders help you stay on track, and our team is available anytime to answer your questions.

Nationally Recognised Certificate

On completion, you'll receive your SITHFAB021 Statement of Attainment – accepted by employers across all of Australia.

Select Your State and Start Your RSA Course Today

Get your nationally recognised RSA certificate in just 4-6 hours. 100% online, flexible, with full trainer support.

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Job Trainer Australia Support Services

Your wellbeing matters — staying healthy physically, mentally, emotionally, and financially helps you succeed in your course. Job Trainer Australia offers student support services to keep you confident and on track.

We offer a range of student support options so you can stay on track:

Live Chat: Instant help via our website.

Online Enquiries: Submit questions at www.jobtraineraustralia.com.au.

Toll-Free Support: Call 1300 020 615 for direct assistance.

After-Hours Help: Support available when you need it.

FAQs: Quick answers to common questions.

Tailored Support Requests: Request help during registration.

Additional Resources

ADCET: Australian Disability and Clearinghouse on Education and Training National Indigenous Australians Agency – Support & guidance Beyond Blue YouTube Channel – Mental health videos & tips

We're committed to a safe, supportive learning environment and can connect you with specialist resources to improve motivation, confidence, and course completion.

Before You Begin Your Online RSA Course

Taking your first steps towards RSA certification? Make sure you're fully prepared for a smooth, successful learning experience with Job Trainer Australia's online Responsible Service of Alcohol course.

Essential RSA Course Preparation Checklist

Click each item below to expand and review the details:

The Student Handbook contains essential information about your course, including your rights and responsibilities as a student, assessment procedures, and support services available to you. Please read it thoroughly before commencing your training.

Familiarise yourself with Job Trainer Australia's policies and procedures, including our Privacy Policy, Refund Policy, Complaints and Appeals Policy, and Assessment Policy. Understanding these policies ensures you know what to expect throughout your learning journey.

The National Centre for Vocational Education Research (NCVER) collects and manages student data for nationally recognised training. Review the NCVER Privacy Statement to understand how your personal information is collected, used, and protected as part of your enrolment.

Understand what is required to successfully complete your RSA course. This includes completing all 7 online modules, achieving 100% on end-of-module quizzes, submitting written responses, completing case studies, and recording a role-play video demonstrating RSA decisions. A competency interview may be required if knowledge gaps are identified.

If you have any learning needs, disabilities, or require additional support to complete your training, please let us know. Job Trainer Australia is committed to providing a supportive learning environment and can arrange reasonable adjustments to help you succeed. Contact our support team to discuss your requirements.

Start Your RSA Training with Confidence

After completing the checklist, you'll be ready to start your RSA online training journey with Job Trainer Australia.

Easy To Enrol Support LLND Proof of ID Student Requirements Pathways

How to Get Your RSA Certificate Online with Job Trainer Australia

Get Your RSA Certificate Online - Job Trainer Australia - Hospitality Career

Ready to launch your hospitality career? Job Trainer Australia makes getting your Responsible Service of Alcohol (RSA) certification quick, flexible, and 100% online — perfect for bartending, restaurant, hotel, or event work anywhere in Australia.

1

Easy Enrolment: Register & Pay

Enrol online in minutes with our secure booking system and start learning immediately.

2

Complete the RSA Course Online

Learn at your own pace from anywhere. Most students complete their RSA training in just 6 hours.

3

Pass Your RSA Assessment & Get Certified

Successfully complete your RSA assessment and receive your official Statement of Attainment, recognised Australia‑wide.

Gain your RSA certificate and open doors to hospitality jobs in bars, restaurants, hotels, and events.

Need Help? Contact Our Support Team

Call

1300 020 615

Email

info@jta.edu.au

Live Chat

Available 9 AM – 4 PM (AEST)

Monday to Friday

Visit our FAQs section for quick answers to common questions.

Language, Literacy, Numeracy and Digital (LLND) Skills Check

As part of your registration for the Online RSA Course, you'll complete a brief LLND Skills Check. This quick assessment helps our accredited trainers understand your current abilities and identify any support you may need to successfully complete your hospitality training.

The process takes just a few minutes and includes:

Language and Literacy

Reading a short RSA-related scenario.

Numeracy

Answering simple standard drink or age calculation questions.

Digital

Confirming your ability to use a computer, tablet, or smartphone for online learning.

Your answers will not affect your enrolment — they are used solely to help us provide the right level of personalised learning support.

Identification Requirements – RSA Course

Photo ID

Provide a clear copy of an approved photo ID – such as a driver's licence, proof-of-age card, or passport – to verify your identity at the start of training.

Unique Student Identifier (USI)

You must have a USI to receive your RSA qualification. No USI = No certificate.

Create one in minutes at usi.gov.au

Get Your USI Now

Create your Unique Student Identifier in minutes – it's free and required for all nationally recognised training in Australia.

Create Your USI

Get the Most Out of Your Online Training

An active email account.

A current form of identification.

Access to iPhone or similar device.

A stable internet connection and reliable web browser.

Using your training device? Watch the video below. Can you see it clearly and hear the audio? The RSA course will feature similar videos to help you learn confidently.

Start Your Hospitality Career Pathway with an RSA Course in Australia

Kickstart your hospitality career by earning a Responsible Service of Alcohol (RSA) certification — a legal requirement in all Australian states and territories for anyone serving or selling alcohol in licensed venues.

Job Trainer Australia provides nationally recognised RSA courses both online and in-person, designed to teach you safe and responsible alcohol service. Completing your RSA opens doors to hospitality jobs in bars, restaurants, hotels, clubs, and other licensed venues.

Why Enrol in an RSA Training Course?

Meet Australian RSA Legal Requirements

Fulfil the legal requirements for hospitality positions across all Australian states and territories.

Qualify for RSA Certificate Jobs

Open doors to employment in the tourism and hospitality industry at bars, restaurants, hotels, clubs, and licensed venues.

Upskill to Manager or Licensee Roles

Your RSA is the foundation for advancing to management and licensee positions in hospitality.

Step into Higher Study

Progress to Certificate II in Hospitality (which includes the RSA unit) and further qualifications.

Enhance Your Skills

Add Responsible Gambling Services (RCG/RSG), cocktail mixology, and leadership training to boost your career prospects.

Whether you're aiming for a role as a bar attendant, hotel staff, restaurant server, or club supervisor, your RSA is the essential first step in your hospitality career pathway.

Ready to Start Your Hospitality Career?

Get your nationally recognised RSA certificate and open doors to hospitality jobs across Australia.

Enrol Now

RSA Certification for Hospitality Careers in Australia

The Responsible Service of Alcohol (RSA) certification is a mandatory requirement for anyone working in the hospitality industry where alcohol is served or sold. Job Trainer Australia delivers nationally recognised RSA training that qualifies you to work in bars, restaurants, hotels, clubs, and all licensed venues across Australia.

Career Opportunities with RSA Certificate

Your RSA certificate opens the door to numerous hospitality career opportunities including bar attendant, bartender, restaurant server, hotel staff, club supervisor, event staff, and more. It's also the essential foundation for advancing to manager or licensee positions in the hospitality industry.

Further Training and Career Development

After completing your RSA, you can continue your hospitality career development with additional qualifications such as Certificate II in Hospitality, Responsible Conduct of Gambling (RCG/RSG), cocktail mixology courses, and leadership training. Job Trainer Australia provides a complete pathway for your hospitality career growth.