SITHFAB021 Provide responsible service of alcohol

Job Trainer Australia delivers the nationally recognised unit required to serve, sell or supply alcohol in Australia. Get your RSA Online now.

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Course Information Do I need this course? Assessment Plan 4 Easy steps Student Wellbeing Pre-Course Info

 

 

 

Kickstart Your Hospitality Career in Victoria

Boost your job prospects with an accredited Responsible Service of Alcohol (RSA) certificate.

Job Trainer Australia (JTA) delivers the leading online RSA course in Melbourne and across Victoria — fully compliant with Victorian liquor licensing requirements.

Learn at your own pace, master essential RSA skills, and become job-ready for work in bars, restaurants, hotels, events, and clubs.

RSA Training Essentials

⚠️ Meet the 28-Day Law – You must complete your RSA and provide your certificate to your employer within 28 days of starting work. Applies to volunteers and paid staff.
☉ Under 18? – You can finish the training but must be 18+ to serve alcohol.

Why Choose Job Trainer Australia for RSA training in Victoria?

🟢 100% Online Training
Enjoy the ultimate convenience—study from your phone, tablet, or laptop anytime, anywhere. Start now, pause, and resume when it suits your lifestyle.
🟢 Student-Centred Support
Get help when you need it. JTA’s friendly trainers are available to answer your questions and guide you through assessments, making it easy to finish your RSA quickly and confidently.
🟢 Nationally Recognised Training
On completion of our RSA Victoria course, you’ll receive an official approved Liquor Control Victoria (LCV) Certificate of Completion Plus, the nationally recognised Statement of Attainment for SITHFAB021 – Provide Responsible Service of Alcohol.

Who Needs an RSA Certificate in Victoria?

In Victoria, an RSA certificate is mandatory for anyone serving or selling alcohol at a licensed venue. This includes (but isn’t limited to):

🛎 Food and Beverage Attendants

🏪 Retail Sales – Liquor Stores

📦 Staff Selling Packaged Liquor (in person, by phone, or online)

🍷 Cellar Door Attendants at Breweries, Wineries, or Distilleries

🤝 Alcohol Supply Sales Representatives

🛡 Security Personnel Supervising Licensed Venues

📜 Licensees Managing Responsible Alcohol Service

🚚 Delivery Staff Transporting Alcoholic Beverages

No matter if you're a student looking for flexible work or seeking to upskill in your current role, an RSA qualification is a must-have in the Victoria's hospitality industry.

How to Get Your RSA Certificate Online with JTA

✅ Three East Steps - Enrol online in minutes and start learning immediately:

✔ Step 1:  Register your details 

✔ Step 2: Pay for your course

✔ Step 3:  Complete course materials and assessments

Receive Your Certificate: After passing your assessments, download your LCV Approved Certificate and SITHFAB021 Statement of Attainment instantly. 

Join thousands of Victorians who have advanced their careers with JTA’s trusted online RSA training.

Register Today – Your hospitality career starts here!  Register Now 

 

  

 

 

Meet Victorian RSA Law – Certificate Required Within 28 Days

In Victoria, anyone working in a role that involves selling, serving or supplying alcohol must hold a valid Responsible Service of Alcohol (RSA) certificate.

✅ 28-Day Requirement – By law, you must complete an approved RSA course in Victoria within 28 days of starting paid or volunteer work in hospitality or another alcohol-related role.

✅ Certification Submission – Once you finish your RSA training and pass all assessments, provide your employer with your official Liquor Control Victoria Certificate. 

✅ RSA Refresher Course – If you already have a Victorian RSA certificate, you must complete an RSA refresher course every three years through Liquor Control Victoria (LCV) to maintain your certification

Liquor Control Victoria - RSA Refresher Course

Who Needs an RSA Certificate in Victoria?

This certification is mandatory for:
🟢 Bar, restaurant & liquor store staff
🟢 Cellar workers handling alcohol production or storage
🟢 Security personnel at licensed venues or events
🟢 Licensees & venue managers ensuring compliance
🟢 Alcohol delivery drivers transporting liquor

 

 

 

 

COURSE OVERVIEW

The SITHFAB021 – Provide Responsible Service of Alcohol unit is a nationally recognised RSA course required for anyone serving, selling, or promoting alcohol in licensed venues, retail outlets, wineries, breweries, events, or distilleries.

This training ensures you meet Australian legal requirements, promote responsible alcohol consumption, and uphold safety standards.

DELIVERY 

Our online RSA training is self-paced and competency-based:

✅ Open-book format – use your Learner Guide and course materials
✅ Individual completion – must reflect your own knowledge
✅ Results marked as Satisfactory or Not Yet Satisfactory
✅ Feedback provided for improvements, with resubmission if needed
✅ Valid photo ID required as paart of enrolment
✅ Trainer/assessor review to confirm your skills meet compliance requirements


ENROLMENT & PROGRESSION

Before starting your RSA course, you must:
🟢 Agree to Job Trainer Australia RSA course terms & conditions
🟢 Confirm all submitted work is your own
🟢 Understand the refund policy
🟢 Pass the LLND pretest to check suitability for training
🟢 Complete the course within 3 months of enrolment

After enrolment, you’ll work through 7 self-paced online modules with videos, documents, and resources to support your learning.

A Unique Student Identifier (USI) must be provided before your certificate can be issued.

LEARNING MODULES & ASSESSMENT

✅ 7 self-paced online modules with videos, resources & support materials
✅ End-of-module quizzes – 100% correct to progress (max. 3 attempts before pause)
✅ Written response questions to demonstrate understanding
✅ Case study scenarios simulating licensed venue situations
✅ Role-play video submission – show ID, state full name & date of birth, demonstrate RSA skills (e.g., refusing service, escalating issues)
✅ Competency interview *Only required if knowledge gaps exist

 

How to Get Your RSA Certificate Online with Job Trainer Australia

Want to launch your hospitality career fast? Getting your Responsible Service of Alcohol (RSA) certification with Job Trainer Australia is quick, flexible, and 100% online.

✅ Step 1 – Register & Pay
Enrol online in minutes and start learning immediately.

✅ Step 2 – Upload ID & USI
Provide your valid photo ID and Unique Student Identifier (USI).

✅ Step 3 – Complete the Course
Learn at your pace, anywhere. Most students finish in 6–8 hours.

✅ Step 4 – Get Certified
Pass your assessment and instantly receive your official Statement of Attainment.

Enrol today and get your RSA certificate — start working in bars, restaurants, hotels, and events anywhere in Australia.

 

Your wellbeing is crucial to succeeding in your course. Challenges with your physical, mental, emotional, or financial health can make it harder to stay engaged and complete your training — but we’re here to help you every step of the way.

Job Trainer Australia Support Services

We offer a range of student support options so you can stay on track:

🟢 Live Chat: Instant help via our website.

🟢 Website Enquiries: Submit questions anytime at www.jobtraineraustralia.com.au.

🟢 Toll-Free Support: Call 1300 020 615 for direct assistance.

🟢 After-Hours Help: Support available when you need it.

🟢 FAQs: Quick answers to common questions.

🟢 Tailored Support Requests: Tell us your needs during registration.

We’re committed to creating a safe, supportive learning environment, and we can connect you with trusted wellbeing resources to boost your confidence, motivation, and course success. These efforts also contribute to the positive reputation of Job Trainer Australia and the wider vocational education and training (VET) community.

Helpful Wellbeing Resources

✅ Webinar: Navigating Inclusive VET Environments – View here

✅ ADCET -ADCET - Australian Disability and Clearinghouse on Education and Training

✅ National Indigenous Australians Agency – Support & guidance for Indigenous Australians National Indigenous Australians Agency

✅ Beyond Blue YouTube Channel – Mental health videos & resources

Start Your RSA Course Online – Job Trainer Australia

Get certified fast with our nationally accredited Responsible Service of Alcohol (RSA) online course. Whether you’re starting in hospitality or upskilling, our flexible training lets you study anywhere, anytime.

Before you begin your course, make sure you’re ready for success:

1️⃣ Read the Student Handbook
Understand your rights, our commitments, and how VET training supports your hospitality career.

2️⃣ Review Our Policies
Know our privacy, refund, and complaints process for peace of mind.

3️⃣ Check the NCVER Privacy Statement
See how we keep your enrolment data secure while supporting national training improvements.

4️⃣ Understand Course & Assessment Requirements
Be clear on what’s expected so you can complete your RSA course online smoothly.

5️⃣ Request Support if Needed
Need extra help? If you have a learning difficulty, disability, or special requirements, our friendly team is ready to assist — email info@jta.edu.au.

Start your RSA training today and unlock your hospitality career with Job Trainer Australia – trusted online RSA course provider nationwide.

Support LLND Requirements Duration Proof of Identification Student Requirements Career Pathways

📞 Need Help? Contact Our Support Team

☎ Call: 1300 020 615

✉ Email: info@jta.edu.au

💬 Live Chat: Available 9 AM – 4 PM (AEST), Monday to Friday

Visit the FAQs section on our website for quick answers to common questions.

As part of your registration, you’ll complete a Short Language, Literacy, Numeracy and Digital (LLND) Skills Check.

This quick check helps our assessors understand your current skills and identify any support you may need to successfully complete your Online RSA Course.

It takes just a few minutes and covers:

🔵 Literacy – reading a short RSA-related scenario.

🔵 Numeracy – a couple of simple standard drink or age calculation questions.

🔵 Digital – confirming your ability to use a computer, tablet or smartphone for online training.

Your answers do not affect your enrolment — they simply guide us in providing the right level of learning support for you.

 

🔵 Online RSA – Complete in 6–8 Hours
Our online Responsible Service of Alcohol (RSA) course is flexible, self‑paced, and designed to get you certified quickly.

🔵 Certificate Issuing
Receive your RSA certificate promptly after you’re marked competent. Submissions made outside business hours are assessed the next business day.

🔵 12 Weeks to Finish
You have up to 12 weeks to complete your course. Extensions are available if needed, with structured training and support to help you succeed.

🔵 Student Support
We send SMS reminders if you haven’t accessed your course and are here to answer questions anytime.

🔵 Nationally Recognised Certificate
On completion, you’ll receive a Statement of Attainment – SITHFAB021 Provide Responsible Service of Alcohol, valid for hospitality and liquor service jobs across Australia.

Enrol Today – Start your online RSA and get certified in as little as 6–8 hours. Perfect for bar, restaurant, club, and event work Australia‑wide.

Identification Requirements – RSA Course

🔵 Photo ID
Provide a clear copy of an approved photo ID (driver’s licence, proof-of-age card, or passport) to verify your identity when you start your training.

🔵 Unique Student Identifier (USI)
You must have a USI to receive your RSA qualification.

• No USI = No certificate.

• Create one in minutes at usi.gov.au.

Get the most out of your online training.

Make sure you have the following:

🔵  An active email account.

🔵  A current form of identification.

🔵  Access to iPhone or similar.

🔵  A stable internet connection and reliable web browser.

Video Icon, Transparent Video.PNG ...

Using your training device? Watch the video below. Can you see it clearly and hear the audio? The course will have similar videos to help you learn.

 

Start Your Hospitality Career Pathway with an RSA Course in Australia

Kickstart your hospitality career by earning a Responsible Service of Alcohol (RSA) certification — a legal requirement in all Australian states and territories for anyone serving or selling alcohol in licensed venues.

Job Trainer Australia provides nationally recognised RSA courses both online and in-person, designed to teach you safe and responsible alcohol service. Completing your RSA opens doors to hospitality jobs in bars, restaurants, hotels, clubs, and other licensed venues.

Why enrol in an RSA training course?

🔵 Meet Australian RSA legal requirements for hospitality positions

🔵 Qualify for RSA certificate jobs in the tourism and hospitality industry

🔵 Upskill to Manager or Licensee roles.

🔵 Step into higher study, such as Certificate II in Hospitality (includes RSA unit)

🔵 Enhance skills with Responsible Gambling Services (RCG/RSG), cocktail mixology, and leadership training

Whether you’re aiming for a role as a bar attendant, hotel staff, restaurant server, or club supervisor, your RSA is the essential first step in your hospitality career pathway.

Enrol in your RSA course online with Job Trainer Australia today and start building the skills and qualifications to succeed in hospitality.