Over 360,000 hospitality businesses around Australia keep their customers safe by serving food that’s free from contamination. Learn how to prepare, handle, store and serve food in commercial kitchens that meet high food hygiene standards.
Protect your customers and comply with legal standards by enrolling in the nationally recognised course endorsed by health inspectors and local councils.
This course covers the training requirements for the new Standard 3.2.2A Food Safety Management Tools and specifically focuses on hygiene practices to prevent food-borne illnesses.
Upon course completion, you'll acquire the necessary skills and certification to maintain hygiene standards in a food business.
This unit is essential for all tourism, hospitality, and catering establishments and serves as a prerequisite for the Food Safety Supervisor course.
Consider advancing your skills by enrolling in the Food Safety Supervisor course or opting for the Combo to enjoy savings.
ONLINE TRAINING
Job Trainer Australia's exclusive online platform eliminates the hassle of downloading, printing, filling out, and scanning forms.
With this fully online system, updates are automated, and immediate access to course progress and assessor feedback is guaranteed.
This streamlined approach enhances convenience and efficiency for both learners and assessors.
Job Trainer Australia offers government-approved courses for the hospitality and retail sectors, providing nationally recognised units.
Our digital platform ensures 24/7 access to resources, live chat support, and a user-friendly interface for seamless learning experiences, eliminating paperwork and offering immediate feedback.
Students can enjoy flexible learning, interactive content, and the latest technological innovations.
Anyone can enrol in the Job Trainer Australia Food Handler course. There are no prerequisites and no prior food handling experience or knowledge is required.
Proper food safety training is critical for a wide range food handling tasks and roles in the food industry. Whether you're just starting out or are an experienced food worker, with Job Trainer Australia Food Handler training you'll be able to:
➤ meet the Food Standards Code requirement
➤ attain nationally recognised training
➤ develop safe food handling skills
As of 8th December 2023 a new Standard comes into effect Australia wide, Standard 3.2.2A.
Food businesses must ensure all Food Handlers have completed a food safety training course which is compliant with Standard 3.2.2A, or have appropriate skills and knowledge.
If obtaining a food safety supervisor certificate is your goal please see our Statement of Attainment in Food Safety Supervision which is also offered at Job Trainer Australia.
This course does not qualify you to receive a Food Safety Supervisor certificate.
A Food Safety Supervisor certificate is required by Australian law under Standard 3.2.2A for all food businesses, including hospitality or retail.
STANDARD 3.2.2A – FOOD SAFETY MANAGEMENT TOOLS
COURSE DETAIL
SITSS00068 - Food Handling Skill Set
Includes Unit: SITXFSA005 Use hygienic practices for food safety
Training.Gov SITXFSA005
This nationally recognised unit of competency provides information on the use of safe food handling practices in food handling work functions in line with organisational hygiene procedures.
The unit covers the following areas;
✔ Follow hygiene procedures and identify food hazards.
✔ Report any personal health issues.
✔ Prevent food contamination.
✔ Prevent cross contamination by washing hands.
ASSESSMENT
Assessment involves various formats and criteria:
1. Assessments are open book, allowing reference to guides or materials during the task .
2. Participants must independently respond to all questions in their own words.
3. Evaluation is based on a Satisfactory or Not Yet Satisfactory outcome, with feedback provided.
4. Tasks are completed to demonstrate knowledge to trainers and assessors
Evidence gathering includes various techniques:
➤ Knowledge assessment involving multi-choice and free text questions.
➤ Free text questions for applying learned skills and knowledge.
➤ Video or photo verification and verbal questions.
➤ Recording all interactions with students for assessing competence effectively
ASSESSMENT FEEDBACK
Job Trainer Australia assessors offer consistent assessment feedback via email, direct conversation, and various support channels like Live Chat and Website inquiries to aid your learning journey and enhance course success. This feedback mechanism is designed to optimise your learning outcomes
OVERVIEW - ASSESSMENT PROCESS
✩ Multiple-choice: Demonstrate your knowledge through straight forward questions.
✩ Free text questions: Apply what you have learned and provide information on how you will apply your skills and knowledge to a food business.
✩ Skills evidence: Short video demonstrating food safety hygiene practices. Include verification procedures by providing photo ID, date of birth and your name.
Before enrolling, each student must undergo a online short Pre-Enrolment Review or LLND test to assess course suitability, evaluating skills in existing knowledge, language, literacy, numeracy, and digital proficiency.
ASSESSMENT STAGE 1 - KNOWLEDGE
The course is broken down into short, manageable sections designed to aid your learning.
✩ Following each of the modules, you are required to complete a multiple-choice & short answer assessment.
✩ Each module assessment comprises of a combination of multiple-choice questions such as drag and drop, fill in the missing word. In addition, there are a number of short answer questions where you will be required to source, read and interpret information and answer in your own words.
✩ All questions must be answered correctly within each module in order to proceed.
✩ Move onto Assessment Stage 2 once Assessment 1 is complete.
ASSESSMENT STAGE 2 - SKILLS & KNOWLEDGE
✩ Our custom designed online platform allows you to directly upload your video skills demonstration from you device to your training page account with just a click of a button.
COMPLETION
Upon completion of assessments, feedback, and resubmissions, your work will be evaluated within a standard timeframe of two business days.
➤ Expect up to three attempts per question, with additional guidance provided upon surpassing this limit.
➤ Feedback on free text responses and video verification will be accessible through your training account for review and adjustment before resubmission.
➤ Following Video Verification submission, work is assessed solely by a JTA assessor, who may engage in a Competency Conversation if required.
➤ Successful completion results in the issuance of a Statement of Attainment
RESOURCES REQUIRED BY YOU:
To excel in your training, ensure you have the following essential resources:
➤ Reliable Internet Connection: A stable internet connection is crucial to undertake online training.
➤ Mobile Phone Device: Useful for recording your final declaration or you may choose to train on the Job Trainer Australia free App.
➤ USI: All VET courses in Australia, require the participant to provide a USI prior to the issuance of their statement of attainment. You can obtain your USI via usi.gov.
RESOURCES PROVIDED BY JOB TRAINER AUSTRALIA:
Job Trainer Australia is committed to supporting your learning journey by supplying the following resources:
➤ Course Materials: Access comprehensive learning materials curated to enhance your skills in writing and marketing. These documents could include study guides, reference materials, and templates to guide your learning.
➤ Educational Videos: Engage with informative videos that offer insights into industry best practices, case studies, and practical demonstrations to deepen your understanding of key concepts.
➤ Assessments: Gauge your progress and knowledge retention through assessments designed to test your comprehension.
➤ Support Services: Benefit from additional support services such as mentoring, Q&A sessions, and online forums to address any queries or challenges you encounter during the course.
By leveraging these resources provided by Job Trainer Australia and ensuring you have a reliable internet connection along with a mobile phone, you'll be well-equipped to succeed in your training.
What is Standard 3.2.2A?
Standard 3.2.2A in the Australia New Zealand Food Standards Code, effective from December 8, 2023, introduces new requirements for food businesses nationwide.
It mandates the implementation of a food safety management system, which includes key components such as Food Handler Training and Food Safety Supervision provided by Job Trainer Australia.
This standard is essential for any business involved in food preparation or service across all Australian states and territorie
If your business prepares and serves food then this change affects you.
The new requirements need to be met by any business that prepares or serves food in any Australian state and territory. Standard 3.2.2A outlines the need for a food safety management system within a business, by introducing the following three tools:
★ Food Handler Training - Offered by Job Trainer Australia SITSS00068 (Includes SITXFSA005)
★ Food Safety Supervision - Offered by Job Trainer Australia SITSS00069 (Includes SITXFSA005 and SITXFSA006)
★ Record Management
Our Course covers the requirements of Standard 3.2.2A
The Standard obligates a Food Safety Training Course to encompass
➤ safe food handling,
➤ contamination prevention,
➤ premises and equipment sanitation, and
➤ personal hygiene components, ensuring comprehensive training in food safety.
Job Trainer Australia's training course addresses all specified topics.
Job Trainer Australia offers a comprehensive course covering essential aspects such as safe food handling, contamination prevention, premises sanitation, and personal hygiene. These are crucial for businesses preparing or serving food in any Australian state or territory.
Non-compliance with Standard 3.2.2A, effective from December 8, 2023, can lead to serious repercussions, including fines and license suspension. Hence, businesses must proactively ensure adherence to these updated food safety standards to avoid potential legal consequences
Who does this impact?
The new requirements need to be met by any business that prepares or serves food in any Australian state and territory. In Australia, food safety laws are enforced at a state and territory level.
No matter which state or territory you operate within, the new requirements of Standard 3.2.2A are more extensive than previous requirements. This means that food businesses need to take action to ensure they remain compliant as the consequences of noncompliance can be serious.
Prior to recent changes, many states and territories had their own special requirements for food handling and record keeping, these included New South Wales, Victoria, Queensland and the Australian Capital Territory.
However, from December 8, 2023, all Australian states and territories must now comply with the requirements outlined in Standard 3.2.2A.
This also means that for the first time, those states and territories that previously had limited requirements, must now follow the new standard. This includes Western Australia, South Australia, Tasmania and the Northern Territory.
What must I do to be ready before December 8?
Every business is different, Standard 3.2.2A has different requirements for different types of food-related activities. The following checklist is a good place to start:
Determine if the Standard applies to you, and which category your business falls into
★ Review your staff’s qualifications. Who needs to train or retrain?
★ Make sure you have a Food Safety Supervisor in every venue as required.
★ Get your current Food Safety Supervisors certified, or make sure their accreditations are up to date.
We are here to help you and your business. Contact us if you want to take advantage of our business solutions or if you need any more information!
Guideance on the NEW STANDARD 3.2.2A – FOOD SAFETY MANAGEMENT TOOLSis available on the Food Standards Australia New Zealand website.
Below are examples of possible career paths that could be associated with the SITSS0068 Skill Set:
Our graduates go onto roles like:
➤ Entry-level roles in cafes and other food service establishments, such as a kitchen hand, barista, or waiting staff who handle food, chool canteen volunteer and sports canteen or barbecue volunteer.
➤ Required to upskill to a Food Safety Supervisor in the hospitality sector.
➤ Roles in the supply chain operations, as the food handling skills acquired through SITSS00068 could be valuable in quality control and food safety roles.
➤ Cabin Crew providing food service for passengers
It's worth noting that the unit contained in the SITSS00068 Skill Set, SITXFSA005 is a prerequisite for a more advanced food safety qualification, such as the food safety supervisor certificate in Australia.
For more specific career prospects and requirements, it's recommended to call Job Trainer Australia.
Through a mixture of theory and practical course work, learn to:
➤ Develop high-quality food hygiene practices
➤ Prevent food contamination when preparing and packaging food
➤ Make sure fresh produce and perishable items are safe to eat
➤ Identify food hazards that may affect the health and safety of customers and communities
➤ Deliver excellent hygiene standards to avoid penalties and fines
➤ Report unsafe practices that breach hygiene procedures
COURSE OUTCOMES
Gain practical experience and develop specialist skills that give you an advantage in the job market.
➤ A nationally accredited Statement of Attainment
➤ A strong pathway to continue your studies
➤ The ability to identify food hazards that may jeopardise the safety of yourself and others
➤ The skills to handle, prepare, store and serve food that's safe for customers to eat
➤ The confidence to prevent food contamination by cleaning and sanitising equipment, surfaces and work areas.
Start your training now with the fully online course offered by Job Trainer Australia. This course provides 24/7 access via an interactive learning platform and also offers training through Job Trainer Australia's free mobile app.
By engaging in this course, you will encounter a range of assessment formats such as multiple choice, drag and drop, fill in the missing word, and case study questions, enhancing your learning experience.
3 EASY STEPS TO START
The course structure follows three simple steps:
✔ Step 1: registering and paying for the course
✔ Step 2: providing necessary personal information post-registration, and
✔ Step 3: completing all course materials and assessments.
Successful completion grants a statement of attainment for the unit in which you are enrolled.
To speak to our support team call
☎ 1300 020 615 or
✉ email info@jta.edu.au
☊ Please note that live chat is only available is only available during normal office hours 9 AM - 4 PM Mon-Fri.
FAQ's In addition to these support options, our website contains many FAQs, click on the FAQs tab.
Job Trainer Australia's online courses require basic computer, reading, and writing skills.
➤ These courses also involve using technology for assessments.
➤ If you're unsure about your skills or equipment, please contact our team before registering.
➤ Job Trainer Australia offers a platform demo during registration to help students navigate the online environment.
➤ Students have 12 weeks to complete the course after purchase, with extensions available upon request.
➤ We encourage active participation and send SMS alerts if engagement drops, ensuring students get the support they need to finish their training.
LANGUAGE, LITERACY, NUMERACY & DIGITAL (LLND) REQUIREMENTS
The Language, Literacy, Numeracy & Digital (LLND) requirements for this course encompass core abilities essential for completion, including reading, writing, oral communication, numeracy, and digital skills.
Training providers like Job Trainer Australia ensure learners possess these competencies through pre-course LLND assessments, aiming to guarantee the necessary skill level for course success. This proactive approach aids in enhancing outcomes and learner confidence
Training providers must ensure learners have the necessary Language, Literacy, Numeracy, and Digital (LLND) skills for their courses. Job Trainer Australia requires all potential learners to complete a short six-question LLND assessment before enrolling. This assessment does not count towards the final score, but learners must answer at least four questions correctly. If there are skill gaps, Job Trainer Australia will reach out to the learners for further discussion.
Completing this assessment helps learners feel confident in their LLND skills.
To complete this course, you need to:
Reading Skills:
➤ interpret organisational documents or diagrams relating to:
➤ hygiene and food safety procedures.
Oral Communication:
➤ report hygiene hazards and non-compliant organisational practices accurately.
Meeting these LLND requirements is essential for successfully completing the course.
Upon purchasing a course, you have a 12-week window for completion. Extensions are available free of charge upon request.
Job Trainer Australia stresses active involvement in training and will send SMS alerts if engagement falters, offering dedicated support throughout your learning journey.
Upon purchasing a course, you have a 12-week window for completion. Extensions are available free of charge upon request.
Job Trainer Australia stresses active involvement in training and will send SMS alerts if engagement falters, offering dedicated support throughout your learning journey.
As part of our verification protocol for online training, it is essential to confirm that the individual enrolled is the one undertaking the training.
This verification process helps maintain the integrity of the learning environment and ensures that the training outcomes are valid and reliable.
Identification
To confirm your identity for online training, you'll need to provide your approved ID at the beginning of your training and during assessments. Our secure platform ensures IDs are regularly removed. Uploading your ID image to your training account is necessary for pre-verification before receiving certification.
Declaration
In the training and assessment process, you will need to confirm that you are the one actively participating and completing the tasks. This acknowledgment is seamlessly integrated into your online training account for easy completion.
Unique Student Identifier ( USI )
To access and maintain your educational records in Australia, including your VET training history, you must obtain a Unique Student Identifier (USI). This identifier serves as your lifelong educational number and enables you to track your training journey efficiently. Setting up or verifying your USI within your Job Trainer Australia online account is a straightforward process.
To get the most out of your online training, make sure you have the following:
➤ An active email account.
➤ A current form of identification.
➤ Access to a digital camera, scanner, fax machine, or the ability to upload documents.
➤ A stable internet connection.
➤ A reliable web browser, preferably Chrome, as our platform works best with it.
If you're using your training device, please check the video below. Can you see it clearly? Is the audio working?
The course will include similar videos to enhance your learning experience.