SITHFAB021 Provide responsible service of alcohol (NSW)

Get certified online with Job Trainer Australia’s NSW RSA Course — Liquor & Gaming NSW approved, ASQA regulated, flexible learning, and recognised across all licensed venues in NSW.

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Overview Need RSA? Assessment Duration Wellbeing Pre-Course

RSA NSW Course Overview

Nationally Recognised Responsible Service of Alcohol Training - Approved by Liquor & Gaming NSW

NSW Government Approved RSA Training Provider - Liquor and Gaming NSW
Nationally Recognised Training - NRT Logo

RSA Legal Requirements in New South Wales

It is a legal requirement in Australia to hold your RSA certificate if you are engaged in the sale, service or supply of alcohol. This requirement is enforced by Liquor & Gaming NSW and applies to all licensed premises across New South Wales.

This also includes Crowd Control personnel and anyone who provides same-day alcohol delivery services.

This RSA NSW online course will provide you with the skills and knowledge required to responsibly participate in the sale, supply or service of alcohol. On completion of this nationally recognised training you will have the skills and knowledge to responsibly sell, serve or supply alcohol in compliance with NSW liquor laws.

This nationally accredited unit of competency is valid in all states of Australia and recognised across the hospitality, retail and tourism industries. The qualification is registered on training.gov.au and regulated by ASQA (Australian Skills Quality Authority).

The RSA certificate you receive upon successful completion of your training is nationally recognised. Please ensure you enrol in the state in which you intend to work as the Job Trainer Australia nationally recognised 'SITHFAB021 Provide responsible service of alcohol' unit of competency has been contextualised and approved for each individual state by Liquor & Gaming NSW.

Why Complete Your RSA NSW Online?

No downloading or uploading of forms!

Job Trainer Australia has developed a custom platform that is truly 100% online, no forms to download, print, complete and scan. A click of a button allows you to complete the video roleplay online using our S.A.F.E BAR™ simulation. Results are automatically updated in your course and assessor feedback can be viewed immediately.

We offer current and relevant RSA courses across hospitality and retail industries to help you gain a nationally recognised statement of attainment. Our online RSA NSW training gives you the flexibility to adapt your study around your family and lifestyle.

Job Trainer Australia's inclusive digital environment allows easy, 24/7 access to extensive learning resources giving you the flexibility to complete your RSA certificate NSW whenever suits you best.

To support you throughout your RSA NSW studies we provide live chat, FAQ's, free App, Spotify podcast and real-time support. Visit our RSA Training Blog for tips and industry updates, or check our RSA Information Hub for comprehensive resources.

Why Choose Job Trainer Australia for Your RSA NSW?

Unique 100% Online Platform

Job Trainer Australia has developed a custom RSA training platform that is truly 100% online, no forms to download, print, complete and scan. A click of a button allows you to complete the video roleplay online using our innovative S.A.F.E BAR™ simulation environment. Results are automatically updated in your course and assessor feedback can be viewed immediately. We are a registered training organisation (RTO 45742).

Flexible RSA Training - Study Anytime

Enjoy the flexibility of online RSA NSW training. Train any time 24/7. Job Trainer Australia provides an easy to navigate, engaging online portal. Train in your own time, at your own pace, our website offers full flexibility to fit in with your schedule. Stop and start whenever you like, our online platform will remember where you left off. Perfect for busy hospitality workers and students.

Secure & Protected

Relax, your details are safe with us. Our RSA NSW online platform has the highest encrypted SSL security ensuring your personal information and payment details are safe and secure throughout your training.

Engaging Interactive Content

Our RSA NSW online platform has been created using the latest technology to enhance your learning experience. We have developed engaging, interactive content that depicts real life hospitality scenarios. We will challenge your thinking and provide you with strategies to handle difficult situations including intoxicated patrons, refusal of service, and harm minimisation. Learn more about RSA requirements on our RSA Renewal Guide.

Nationally Recognised RSA Training

Job Trainer Australia is a registered training organisation delivering nationally recognised RSA NSW training. Our credentials include:

RTO Number: 45742 - View on training.gov.au

Regulated by: ASQA - Australian Skills Quality Authority

Approved by: Liquor & Gaming NSW

Industry Partner: Retail Drinks Australia

What Our Students Say

Join thousands of satisfied students who've completed their RSA training with Job Trainer Australia

★★★★★

5.0 out of 5 based on verified student reviews

★★★★★

"Comprehensive course would recommend"

Jill Twiggs Western Australia ✓ Verified Student
★★★★★

"Thank you so much for your guidance and support during my training. I really appreciate the time and effort you took to help me learn and develop my skills"

Ma. Bless Rondina Western Australia ✓ Verified Student
★★★★★

"Amazing"

Blake Victoria ✓ Verified Student
★★★★★

"It was really easy and quick, they provide a lot of help/stuff to read in the quiz if u forget the answers"

Makayla Scarpa Victoria ✓ Verified Student
★★★★★

"It has been great and very informative"

Bhenna Recto Queensland ✓ Verified Student
★★★★★

"Job Trainer Australia has allowed me to feel confident and understand the rules and restrictions I need to remember when working with alcohol. The course has allowed me to feel comfortable when selling alcohol."

Grace Cusworth Tasmania ✓ Verified Student
★★★★★

"Good course, covers everything, easy to read and follow, allows up to 3 months to complete the course"

Pete Thadog Victoria ✓ Verified Student

Ready to Get Your RSA NSW Certificate?

Start your nationally recognised RSA NSW training today. 100% online, government approved, and ready when you are. Get certified in just 6 hours.

Enrol Now

RSA NSW Online - Responsible Service of Alcohol Training

The RSA NSW online course from Job Trainer Australia provides comprehensive training in the responsible service of alcohol for New South Wales. Our SITHFAB021 accredited program covers all aspects of NSW liquor laws, intoxication indicators, refusal of service techniques, and harm minimisation strategies required for working in licensed venues across Sydney, Newcastle, Wollongong, Central Coast, and all NSW regions.

Who Needs an RSA Certificate in NSW?

An RSA NSW certificate is legally required for bartenders, bar staff, waiters and waitresses serving alcohol, bottle shop attendants, liquor store employees, hotel staff, club workers, event staff serving alcohol, crowd controllers and security personnel at licensed venues, and same-day alcohol delivery drivers. Our online RSA course is perfect for anyone entering the hospitality industry or renewing their existing RSA competency card.

SITHFAB021 - Nationally Recognised Qualification

The SITHFAB021 Provide responsible service of alcohol unit is the current nationally recognised qualification for RSA training in Australia. Job Trainer Australia delivers this unit as an approved training provider, ensuring your RSA certificate is valid for employment at any licensed premises in New South Wales and recognised across all Australian states.

Need RSA?

Find Out Which RSA NSW Course You Need - Approved by Liquor & Gaming NSW

NSW Government Approved RSA Training Provider - Liquor and Gaming NSW
Nationally Recognised Training - NRT Logo

Certificate Required BEFORE Commencement of Work

If you're selling, serving, or supplying alcohol in NSW, you must complete your RSA and provide your certificate to your employer IMMEDIATELY, before starting work, either as a paid or volunteer capacity.

If you have never completed an RSA NSW course previously then you will be required to complete the full RSA NSW course.

Do You Have a Competency Card Already?

If you already hold a NSW RSA interim certificate or competency ID card that is due to expire then you are only required to complete the RSA NSW Online refresher course.

★ Is your Interim certificate or NSW Comp Card still current? - Find out here

RSA Interstate Certificate Holders

If you have an ELIGIBLE INTERSTATE RSA, then you need only complete the RSA NSW Online Bridging course.

★ Important Information for Interstate Workers - Find out more

Check Validity of Your Existing RSA Competency Card for NSW

Check it is valid: Competency Card Checker LGNSW

Important Information

Please note: refunds will not be provided if you already have an existing NSW RSA Interim certificate or Competency ID card and you have chosen to complete the course again.

By completing this RSA and/or RCG course, you understand that your existing competency card endorsement(s) will not be renewed.

★ Important Information About Competency Card Renewals – Find out more

What Our Students Say

Join thousands of satisfied students who've completed their RSA training with Job Trainer Australia

★★★★★

5.0 out of 5 based on verified student reviews

★★★★★

"Comprehensive course would recommend"

Jill Twiggs Western Australia ✓ Verified Student
★★★★★

"Thank you so much for your guidance and support during my training. I really appreciate the time and effort you took to help me learn and develop my skills"

Ma. Bless Rondina Western Australia ✓ Verified Student
★★★★★

"Amazing"

Blake Victoria ✓ Verified Student
★★★★★

"It was really easy and quick, they provide a lot of help/stuff to read in the quiz if u forget the answers"

Makayla Scarpa Victoria ✓ Verified Student
★★★★★

"It has been great and very informative"

Bhenna Recto Queensland ✓ Verified Student
★★★★★

"Job Trainer Australia has allowed me to feel confident and understand the rules and restrictions I need to remember when working with alcohol."

Grace Cusworth Tasmania ✓ Verified Student
★★★★★

"Good course, covers everything, easy to read and follow, allows up to 3 months to complete the course"

Pete Thadog Victoria ✓ Verified Student

Ready to Get Your RSA NSW Certificate?

Start your nationally recognised RSA NSW training today. 100% online, government approved, and ready when you are.

Enrol Now

Which RSA NSW Course Do I Need?

Choosing the right RSA NSW course depends on your current certification status. New workers who have never held an RSA certificate must complete the full RSA NSW course. Those with expiring NSW competency cards only need the refresher course, while interstate certificate holders can complete the bridging course. Job Trainer Australia offers all three options 100% online.

RSA Certificate Required Before Starting Work

Under NSW liquor laws enforced by Liquor & Gaming NSW, you cannot legally sell, serve, or supply alcohol without a valid RSA certificate. This applies to all hospitality workers including bartenders, waitstaff, bottle shop attendants, crowd controllers, and same-day alcohol delivery drivers. Your certificate must be provided to your employer before your first shift.

RSA NSW Refresher vs Full Course vs Bridging

The full RSA NSW course is for first-time learners. The RSA refresher course is for NSW workers renewing their expiring competency card. The RSA bridging course is designed for workers who hold a valid RSA certificate from another Australian state and need to work in New South Wales. All courses are nationally recognised and approved by Liquor & Gaming NSW.

RSA NSW Assessment

Nationally Recognised Unit - Comprehensive Assessment Process

NSW Government Approved RSA Training Provider - Liquor and Gaming NSW
Nationally Recognised Training - NRT Logo

Delivery and Assessment

This nationally accredited qualification outlines the essential skills and recognised standards for the responsible sale, service, and promotion of alcoholic beverages. It is relevant for anyone working in environments where alcohol is served, whether in a licensed venue, retail liquor outlet, winery, brewery, event space, or distillery.

Evidence and Assessment Process

Open Book Assessment

All assessments are open book, allowing you to reference your online Learner Guide and course material throughout the assessment process.

Independent Work

Each assessment must be undertaken independently and reflect your own knowledge and understanding of responsible service of alcohol.

Competency Grading

Responses are evaluated as "Satisfactory" or "Not Yet Satisfactory" – you will not receive numerical marks.

Constructive Feedback

Constructive feedback will be provided for any answers that require improvement; resubmission is necessary until a satisfactory result is achieved.

Photo ID Required

You are expected to present valid photo identification as part of the assessment verification process.

Trainer Review

Your trainer/assessor will review all submissions to ensure knowledge and skill requirements are met according to national standards.

Assessment Categories

Knowledge Assessment

Covers NSW alcohol laws, compliance obligations, responsible service protocols, and your duty of care as a staff member in licensed premises.

Practical Competency

Assesses your ability to safely serve or supply alcohol and effectively manage real-world situations using Job Trainer Australia's online Simulated Assessment Frontline Environment, S.A.F.E BAR™.

Enrolment and Course Progression

✓ Agree to the Job Trainer Australia RSA course terms and conditions
✓ Confirm that submitted assessments are your own work
✓ Understand the course refund policy
✓ Complete the course within three months of enrolment

Course Structure: Learners advance through five (5) online modules at their own pace. Each module provides instructional content, support documents, streaming video, and resources required for assessment.

Access to all course components is granted after successful enrolment. A valid Unique Student Identifier (USI) must be provided prior to certificate issuance.

Assessment Components

Each module features a quiz to reinforce key concepts. All questions must be answered correctly to progress to subsequent modules. Up to three attempts are allowed per quiz before temporary course access is paused.

Written response questions must be answered to meet assessment standards. These questions test your understanding of NSW liquor laws, responsible service protocols, and duty of care obligations.

Real-life scenarios challenge you to respond as you would in a licensed setting. You'll demonstrate your ability to handle situations involving intoxicated patrons, ID checking, service refusal, and conflict resolution.

Identity Verification: Record a short video showing your government-issued photo ID, clearly stating your full name and birthdate.

Practical Demonstration: Demonstrate in a role-play scenario, using Job Trainer Australia's simulated assessment and frontline environment, S.A.F.E BAR™, to evidence industry skills such as refusing service, escalating issues to management, and seeking assistance.

Where minor gaps remain, a brief verbal discussion may be organised to confirm understanding. This ensures you have a complete grasp of all competency requirements before certification.

Assessor Review and Course Completion

Your trainer/assessor will evaluate your submissions and provide detailed feedback if revisions are required. Please carefully read all recommendations and use them to update your work.

Assessment Timeframe: Allow up to two business days for your submissions to be assessed and for feedback or confirmation of results to be provided via email.

Supplied Learning Resources

Access the full learning suite of learning resources through the Job Trainer Australia online portal.

Electronic Resources

Latest liquor laws and guidelines, legislative information, instructional videos, venue signage, sample house policy, official fact sheets, and downloadable templates.

Regulatory Links

Integrated links to hospitality regulatory authorities including Liquor & Gaming NSW, ensuring you have access to current compliance information.

What Our Students Say

Join thousands of satisfied students who've completed their RSA training with Job Trainer Australia

★★★★★

5.0 out of 5 based on verified student reviews

★★★★★

"Comprehensive course would recommend"

Jill Twiggs Western Australia ✓ Verified Student
★★★★★

"Thank you so much for your guidance and support during my training."

Ma. Bless Rondina Western Australia ✓ Verified Student
★★★★★

"Amazing"

Blake Victoria ✓ Verified Student
★★★★★

"It was really easy and quick, they provide a lot of help/stuff to read in the quiz"

Makayla Scarpa Victoria ✓ Verified Student
★★★★★

"It has been great and very informative"

Bhenna Recto Queensland ✓ Verified Student
★★★★★

"Job Trainer Australia has allowed me to feel confident and understand the rules."

Grace Cusworth Tasmania ✓ Verified Student
★★★★★

"Good course, covers everything, easy to read and follow"

Pete Thadog Victoria ✓ Verified Student

Ready to Start Your RSA NSW?

Enrol now and gain access to our comprehensive online platform with S.A.F.E BAR™ simulation, expert support, and nationally recognised certification.

Enrol Now

RSA NSW Course Duration

Online RSA Course – Fast Certification in 6 Hours

NSW Government Approved RSA Training Provider - Liquor and Gaming NSW
Nationally Recognised Training - NRT Logo

Online RSA – Complete in 6 Hours

Flexible, self-paced training designed to get you certified quickly for work in hospitality and alcohol service industries.

Our RSA NSW online course is designed to be completed in approximately 6 hours. Study at your own pace – start, stop, and resume whenever it suits you. The platform remembers your progress so you can fit your training around your busy schedule.

Certificate Issuing

Receive your RSA Certificate promptly after being marked competent. Submissions after hours are processed the next business day.

Our assessors work quickly to review your submissions and provide feedback. Most students receive their certificate within 24-48 hours of completing all assessments during business hours.

12 Weeks to Finish

You have up to 12 weeks to complete the course. Extensions available with ongoing training support.

Life gets busy – we understand! That's why we give you 3 full months to complete your RSA NSW training. If you need more time, our support team can arrange extensions to ensure you successfully complete your certification.

Student Support

SMS reminders help you stay on track, and our team is available anytime to answer your questions.

We're committed to your success. Access support via live chat, email, phone, and our free app. Our dedicated support team is here to help you every step of the way through your RSA NSW training journey.

Nationally Recognised Certificate

On completion, you'll receive your nationally recognised statement of attainment for SITHFAB021 - PLUS your RSA NSW Certificate valid NSW – everything you need to start work immediately!

National Statement of Attainment

SITHFAB021 Provide responsible service of alcohol – Your nationally recognised qualification valid across all Australian states and territories.

RSA NSW Interim Certificate

Start work immediately! Your interim certificate allows you to legally work in NSW while you obtain your competency card from Service NSW.

5 Year Validity

Your RSA NSW competency card is valid for 5 years. Obtain your card at any Service NSW location after completing your training.

Fully Inclusive Fee

No hidden costs! Course fee is fully inclusive of all fees – no more to pay. Everything included in one simple price.

What Our Students Say

Join thousands of satisfied students who've completed their RSA training with Job Trainer Australia

★★★★★

5.0 out of 5 based on verified student reviews

★★★★★

"Comprehensive course would recommend"

Jill Twiggs Western Australia ✓ Verified Student
★★★★★

"Thank you so much for your guidance and support during my training. I really appreciate the time and effort you took to help me learn and develop my skills"

Ma. Bless Rondina Western Australia ✓ Verified Student
★★★★★

"Amazing"

Blake Victoria ✓ Verified Student
★★★★★

"It was really easy and quick, they provide a lot of help/stuff to read in the quiz if u forget the answers"

Makayla Scarpa Victoria ✓ Verified Student
★★★★★

"It has been great and very informative"

Bhenna Recto Queensland ✓ Verified Student
★★★★★

"Job Trainer Australia has allowed me to feel confident and understand the rules and restrictions I need to remember when working with alcohol."

Grace Cusworth Tasmania ✓ Verified Student
★★★★★

"Good course, covers everything, easy to read and follow, allows up to 3 months to complete the course"

Pete Thadog Victoria ✓ Verified Student

Ready to Get Your RSA NSW Certificate?

Start your nationally recognised RSA NSW training today. Complete in just 6 hours, 12 weeks to finish, instant certification upon completion.

Enrol Now

How Long Does RSA NSW Take to Complete?

The RSA NSW online course from Job Trainer Australia takes approximately 6 hours to complete. This flexible, self-paced training allows you to study at your own convenience – start, stop, and resume whenever it suits your schedule. You have up to 12 weeks (3 months) from enrolment to complete all modules and assessments.

RSA NSW Certificate Processing Time

After completing all assessments and being marked competent, you will receive your RSA certificate promptly. Submissions during business hours are typically processed within 24-48 hours. Submissions made after hours are processed the next business day. Your certificate includes both the national Statement of Attainment (SITHFAB021) and your RSA NSW Interim Certificate.

RSA NSW Certificate Validity and Competency Card

Your RSA NSW competency card is valid for 5 years from the date of issue. After receiving your interim certificate from Job Trainer Australia, you can obtain your official competency card at any Service NSW location. The course fee is fully inclusive – there are no hidden costs or additional fees to pay.

Job Trainer Australia Support Services

Your wellbeing matters — staying healthy physically, mentally, emotionally, and financially helps you succeed in your course.

Student Support Services

Job Trainer Australia offers student support services to keep you confident and on track throughout your RSA NSW training journey.

Watch: Student Support Overview

We Offer a Range of Student Support Options

Stay on track with our comprehensive support services:

Live Chat

Instant help via our website. Get immediate answers to your questions from our friendly support team.

Online Enquiries

Submit questions at www.jobtraineraustralia.edu.au. Our team will respond promptly to assist you.

Toll-Free Support

Call 1300 020 615 for direct assistance. Speak with our knowledgeable support staff.

After-Hours Help

Support available when you need it. We understand you may be studying outside regular business hours.

FAQs

Quick answers to common questions. Browse our comprehensive FAQ section for instant solutions.

Tailored Support Requests

Request help during registration. Let us know your specific needs and we'll provide personalised assistance.

Additional Support Resources

We can also connect you with specialist external resources to support your learning journey:

ADCET

Australian Disability Clearinghouse on Education and Training – Resources and support for students with disability.

Visit ADCET →

National Indigenous Australians Agency

Support & Guidance – Programs and services for Aboriginal and Torres Strait Islander peoples.

Visit NIAA →

Beyond Blue YouTube Channel

Mental Health Videos & Tips – Helpful resources for managing stress, anxiety, and maintaining mental wellbeing.

Visit Beyond Blue →

Our Commitment to You

We're committed to a safe, supportive learning environment and can connect you with specialist resources to improve motivation, confidence, and course completion.

At Job Trainer Australia, your success is our priority. Whether you need help with course content, technical support, or personal challenges affecting your studies, we're here to help you achieve your RSA NSW certification.

Need Help? We're Here For You

Contact our support team today or enrol in your RSA NSW course with confidence knowing help is always available.

Call 1300 020 615 Enrol Now

RSA NSW Student Support Services

Job Trainer Australia provides comprehensive student support services for all RSA NSW students. Our support team is available via live chat, phone, email, and after-hours assistance to ensure you have the help you need to successfully complete your Responsible Service of Alcohol training.

Contact Job Trainer Australia

For immediate assistance with your RSA NSW course, call our toll-free support line at 1300 020 615 or use the live chat feature on our website. Our dedicated team is committed to helping you succeed in your training and achieve your certification goals.

Inclusive Learning Support

We are committed to providing an inclusive learning environment for all students. Job Trainer Australia can connect you with specialist resources including ADCET for disability support, the National Indigenous Australians Agency, and mental health resources through Beyond Blue. Request tailored support during registration if you have specific learning needs.

Before You Begin Your Online RSA Course

with Job Trainer Australia

Taking your first steps towards RSA certification? Make sure you're fully prepared for a smooth, successful learning experience with Job Trainer Australia's industry-leading online Responsible Service of Alcohol course.

Essential RSA Course Preparation Checklist

Before starting your training, please review these important steps to ensure you are ready and set up for success:

Review the Student Handbook

Gain a clear understanding of your rights as a student and our commitment to you as your training provider. The handbook also explains what Vocational Education and Training (VET) is and how it supports your career goals.

Read All Relevant Policies

Be informed about important policies such as privacy protection, complaints procedures, and our refund process to ensure confidence and peace of mind throughout your learning journey.

Understand the NCVER Privacy Statement

As part of your enrolment with a Registered Training Organisation (RTO), we must collect certain training data and share it with the National Centre for Vocational Education Research (NCVER). Your privacy matters — this statement explains how your information supports improved national training outcomes.

Familiarise Yourself with Course and Assessment Requirements

Read the details in the 'Course and Assessment' section of your enrolment information so you understand the expectations and can prepare effectively for your RSA certification.

Do You Require Additional Support?

If you have a learning difficulty, disability, or require assistance with your online RSA course, please contact our support team at info@jta.edu.au so we can provide the necessary tools and accommodations for your success.

Start Your RSA Training with Confidence

Once you've ticked off this checklist, you'll be ready to embark on a seamless, supportive, and professionally guided RSA online training journey with Job Trainer Australia.

Ready to Begin Your RSA NSW Course?

You've reviewed the checklist and you're prepared for success. Start your nationally recognised RSA NSW training today.

Enrol Now

Preparing for Your RSA NSW Online Course

Before starting your RSA NSW online training with Job Trainer Australia, it's important to review all pre-course materials including the Student Handbook, relevant policies, and the NCVER Privacy Statement. This preparation ensures you understand your rights as a student, what to expect from your training, and how your data is handled as part of your enrolment with a Registered Training Organisation.

RSA Course Requirements and Expectations

The RSA NSW online course requires you to complete all modules and assessments within 12 weeks of enrolment. Familiarising yourself with the course structure and assessment requirements before you begin will help you plan your study time effectively and complete your Responsible Service of Alcohol certification successfully.

Accessibility and Learning Support

Job Trainer Australia is committed to providing an inclusive learning environment. If you have a learning difficulty, disability, or require any assistance with your RSA NSW course, our support team is available to provide the necessary accommodations. Contact us at info@jta.edu.au before or during your enrolment to discuss your needs.

Easy To Enrol Support LLND Proof of ID Student Requirements Pathways

How to Get Your RSA Certificate Online

with Job Trainer Australia

How to Get Your RSA Certificate Online - Job Trainer Australia

Ready to launch your hospitality career? Job Trainer Australia makes getting your Responsible Service of Alcohol (RSA) certification quick, flexible, and 100% online — perfect for bartending, restaurant, hotel, or event work anywhere in Australia.

3 Easy Steps to Your RSA Certificate

1

Easy Enrolment: Register & Pay

Enrol online in minutes with our secure booking system and start learning immediately.

2

Complete the RSA Course Online

Learn at your own pace from anywhere. Most students complete their RSA training in just 6 hours.

3

Pass Your RSA Assessment & Get Certified

Successfully complete your RSA assessment and receive your official Statement of Attainment, recognised Australia-wide.

Open Doors to Hospitality Jobs

Gain your RSA certificate and open doors to hospitality jobs in bars, restaurants, hotels, and events across Australia.

Ready to Get Your RSA Certificate?

Start your RSA training today. Enrol in minutes, complete in 6 hours, and get certified for hospitality work Australia-wide.

Enrol Now

How to Get Your RSA Certificate Online in Australia

Getting your RSA certificate online with Job Trainer Australia is a simple 3-step process. First, enrol online using our secure booking system – registration takes just minutes and you can start learning immediately. Second, complete the RSA course at your own pace from anywhere with internet access. Most students finish in approximately 6 hours. Finally, pass your assessment and receive your nationally recognised Statement of Attainment.

RSA Certificate for Hospitality Careers

Your RSA certificate opens doors to a wide range of hospitality careers including bartending, restaurant service, hotel work, and event staffing. The Statement of Attainment you receive from Job Trainer Australia is nationally recognised and valid across all Australian states and territories, making it the perfect qualification for anyone looking to work in the hospitality industry.

100% Online RSA Training

Job Trainer Australia's RSA course is 100% online, offering maximum flexibility for busy schedules. There are no classrooms to attend, no set times, and no downloadable forms. Study when it suits you, pause and resume at any time, and complete your certification from the comfort of your home or on the go.

Need Help? Contact Our Support Team

Call

1300 020 615

Email

info@jta.edu.au

Live Chat

Available 9 AM – 4 PM (AEST), Monday to Friday

Visit our FAQs section for quick answers to common questions.

Ready to Start Your RSA NSW Course?

Enrol now and our support team will be here to help you every step of the way.

Call 1300 020 615 Enrol Now

Language, Literacy, Numeracy and Digital (LLND) Skills Check

As part of your registration for the Online RSA Course, you'll complete a brief LLND Skills Check. This quick assessment helps our accredited trainers understand your current abilities and identify any support you may need to successfully complete your hospitality training.

The Process Takes Just a Few Minutes

The LLND Skills Check includes:

Language and Literacy

Reading a short RSA-related scenario.

Numeracy

Answering simple standard drink or age calculation questions.

Digital

Confirming your ability to use a computer, tablet, or smartphone for online learning.

Your answers will not affect your enrolment — they are used solely to help us provide the right level of personalised learning support.

Ready to Start Your RSA NSW Course?

Enrol now and complete your LLND Skills Check as part of the quick registration process.

Enrol Now

What is the LLND Skills Check?

The Language, Literacy, Numeracy and Digital (LLND) Skills Check is a brief assessment completed during your RSA NSW course registration. This assessment helps Job Trainer Australia's accredited trainers understand your current skill levels and identify any additional support you may need to successfully complete your Responsible Service of Alcohol training.

Why is the LLND Assessment Required?

As a Registered Training Organisation (RTO), Job Trainer Australia is committed to providing inclusive and supportive learning experiences. The LLND Skills Check allows us to offer personalised learning support tailored to your individual needs, ensuring you have the best possible chance of successfully completing your RSA certification.

LLND Skills Check and Your Enrolment

The LLND Skills Check does not affect your enrolment status. All students complete this brief assessment as part of the registration process, and the results are used solely to provide appropriate learning support. Whether you need additional assistance or not, you will proceed with your RSA NSW training with confidence.

Identification Requirements – RSA Course

  • Photo ID
    Provide a clear copy of an approved photo ID – such as a driver’s licence, proof‑of-age card, or passport – to verify your identity at the start of training.
  • Unique Student Identifier (USI)
    You must have a USI to receive your RSA qualification.
    No USI = No certificate.
    Create one in minutes at usi.gov.au.

Get the Most Out of Your Online Training

  • An active email account.
  • A current form of identification.
  • Access to iPhone or similar device.
  • A stable internet connection and reliable web browser.

Using your training device? Watch the video below. Can you see it clearly and hear the audio? The RSA course will feature similar videos to help you learn confidently.

Start Your Hospitality Career Pathway with an RSA Course in Australia

Kickstart your hospitality career by earning a Responsible Service of Alcohol (RSA) certification — a legal requirement in all Australian states and territories for anyone serving or selling alcohol in licensed venues.

Job Trainer Australia provides nationally recognised RSA courses both online and in-person, designed to teach you safe and responsible alcohol service. Completing your RSA opens doors to hospitality jobs in bars, restaurants, hotels, clubs, and other licensed venues.

Why enrol in an RSA training course?

  • Meet Australian RSA legal requirements for hospitality positions
  • Qualify for RSA certificate jobs in the tourism and hospitality industry
  • Upskill to Manager or Licensee roles
  • Step into higher study, such as Certificate II in Hospitality (includes RSA unit)
  • Enhance skills with Responsible Gambling Services (RCG/RSG), cocktail mixology, and leadership training

Whether you’re aiming for a role as a bar attendant, hotel staff, restaurant server, or club supervisor, your RSA is the essential first step in your hospitality career pathway.