Refresher ACT Provide responsible service of alcohol.

Access Canberra ACT require any person selling, serving or supplying alcohol to hold a current approved RSA certificate. RSA certificates expire every 3 years. This unit is for people who hold an approved ACT RSA certificate that is due to expire.

  • $48.00(exc 10.00% GST)
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Official RSA Refresher unit approved by Access Canberra 

It is a legal requirement in every state or territory in Australia to hold your responsible service of alcohol (RSA) certificate.

In the ACT the law states that if you are a licensee or commercial permit-holder, and their employees involved in the supply of liquor then you are required to be trained in RSA. 

Crowd controllers at licensed or permitted premises are also required to be trained in RSA.

This RSA Refresher unit is for people who hold an approved RSA certificate that is due to expire or has expired in the immediate preceding 30 days. 

NOTE: As of 9 September 2022, interstate RSA certificate holders – upon expiry of their interstate certificate – can now complete the ACT refresher course instead of the ACT full course. The new RSA Guidelines are now available on the ACT Legislation Register.

This RSA Refresher unit is approved for the ACT will provide you with information to apply the skills and knowledge required to responsibly participate in the sale, supply or service of alcohol specifically for the ACT 

The certificate you receive upon successful completion of your training satisfies the requirements for the ACT and will provide a further 3 year validity. 

Job Trainer Australia offers current and industry relevant courses across the hospitality and retail industries to help you gain a nationally recognised statement of attainment in your area of interest or work. Giving you the flexibility to adapt your study around your family and lifestyle. 

Job Trainer Australia’s inclusive digital environment allows easy, 24/7 access to extensive learning resources giving you the flexibility to adapt your study around your lifestyle.

To support you throughout your studies we provide live chat, FAQ’s, free App , Spotify podcast and so much more.

  • Unique Job Trainer Australia has developed a custom platform that is truly 100% online, no forms to download, print, complete and scan. Results are automatically updated in your course and assessor feedback can be viewed immediately.
  • Flexible Enjoy the flexibility of online training. Train any time 24/7.  Job Trainer Australia provides an easy to navigate, engaging online portal. Train in your own time, at your own pace, our website offers full flexibility to fit in with your schedule. Stop and start whenever you like, our online platform will remember where you left off.
  • Secure Relax, your details are safe with us, our platform has the highest encrypted SSL your details are safe and secure.
  • Engaging Our online platform has been created using the latest technology to enhance your experience. We have developed engaging, interactive content that depict real life events. We will challenge your thinking and provide you with strategies to handle difficult situations.

This course is delivered online with an offline practical skills demonstration. Please read the assessment tab carefully for more information.

In Australia it is a legal requirement that you hold your approved RSA certificate.

  • Access Canberra require the completion of a RSA Refresher unit every 3 years.
  • If you hold a current or recently expired RSA certificate you will be required to refresh your RSA knowledge and complete the RSA ACT Refresher unit which will provide a further 3 years validity.
  • NOTE: As of 9 September 2022, interstate RSA certificate holders – upon expiry of their interstate certificate – can now complete the ACT refresher course instead of the ACT full course. The new RSA Guidelines are now available on the ACT Legislation Register.

If you work in a licensed venue or are engaged serving, supplying or selling alcohol such as a festival, a pub, a restaurant, a fundraiser, hotel or winery, as a flight attendant or even as crowd control personnel or same day home delivery of alcohol, then this is the course for you. 

We recommend keeping up to date by logging into your account to view latest updates that relate to your state. We will also send you a reminder when your certificate is due for renewal or you might like to download the Job Trainer Australia free app to keep updated.

Upon successful completion you will be awarded a statement of attainment.

Support is available, please see the ‘Support’ tab to view details.


Multiple-choice and free text questions 

  • Straightforward questions to demonstrate your knowledge

Free text questions

  • Apply what you have learnt and provide information on how you will apply your skills and knowledge to the responsible service of alcohol

This course is delivered online


Each student will undertake a Pre-Enrolment Review or LLN short test before enrolling to help confirm the proposed course is suitable. It will provide valuable information about an individual's existing skills and knowledge, language, literacy and numeracy skills and whether the course will help in achieving learning and/or employment goals.

The course is broken down into small, manageable sections designed to improve your learning. At the end of each section is a multiple-choice quiz. Please read the assessment tab for more information on how the assessment works.. 

Upon successful satisfactory completion you will be deemed competent and awarded the Approved RSA ACT Refresher Certificate valid for 3 years. 

Assessment stage 1 - Knowledge - Multiple Choice & Free text.

  • After completion of each of the modules, a multiple-choice & free text assessment is presented.
  • Each module assessment comprises of a combination of multiple-choice questions such as drag and drop, fill in the missing word. In addition, there are a number of Free Text questions where you will be required to source, read and interpret information and answer in your own words.
  • Should you submit an incorrect response to a multiple-choice question, you will be provided with a further opportunities to review the learning material and reattempt the question/s.
  • Once you have satisfactorily completed Assessment 1 and upon successful completion you will receive your valid RSA ACT Certificate valid for 3 years.

Resources that you will need.

  • All resources are contained in your training account
  • There will be references to legislation and other helpful course resources available to access and download.
  • You are not required to provide anything other than your time to complete this course.

Start your training now!

This fully online course can be accessed 24/7 via a interactive, custom designed learning platform.

You will be able to view and interact with engaging online content moving seamlessly to your straightforward assessment which contains multiple choice, Drag and drop, fill in the missing word and case study questions.

Steps to Start

  1. Register and pay for the course. for the state in which you intend to work
  2. Provide the required information.
  3. Complete your online course material and complete all assessments

Upon successful completion you will be awarded your RSA ACT Approved certificate valid for 3 years.

This online course is conducted online and requires basic computer skills, reading and writing skills.

As well as the use of technology to complete the assessment requirements. If you are unsure if you have the skills or equipment contact us to discuss your needs before registering.

To speak to our support team call 1300 020 615 or email . We also have live chat and a website support enquiry form, or you may find your answers in the Student Handbook in the header of this website.

Please note that live chat is available during hours 9am – 3pm Mon-Fri (WST)

In addition to these support options, our website contains many FAQs, click on the FAQs tab.

Still not sure online training is for you? 

As part of the registration process Job Trainer Australia provides a demo which supports students ability to navigate the online platform making your experience more enjoyable.

This course will take 3 minutes to enrol and approximately 2 hours to complete (self-paced). This may vary from person to person, you may wish to take longer, the choice is yours.

From the date and time of purchase, you have 12 weeks to complete your course. At the end of the 12-week enrolment period, your course will expire, and will no longer be accessible.

Please note there are no refunds if you do not complete your course within this timeframe; however, you can request a 14-day extension at no additional cost, which will provide additional time to complete the training.

Job Trainer Australia encourages you to keep actively involved with your training, we will send you SMS alerts when we detect that you haven’t engaged with your course, we are here to support you to complete your training.

As part of our verification protocol for online training we need to make sure that the person enrolled is the person completing the training.

  • ID  You will be asked to submit your approved ID at the commencement of your training and also in your assessment. Our website is safe and secure. IDs are deleted and purged periodically from our platform. Upload an image of your ID into your secure training account, this will be used to verify you prior to the issuance of a statement of attainment.
  • Declaration  You will be required to declare that you are the person completing the training and assessment. The declaration is embedded into your training account and is easy to complete online.

To get the most out of your online training, you will need the following:

  • An active email account
  • A valid form of ID
  • Have a mobile phone, laptop, tablet or PC with webcam
  • Reliable internet connection
  • Reliable browser, we find Chrome works best

If you are on the device that you are planning to use to complete your training, click on the video below, can you see it? can you hear it?

Videos like this are contained throughout the course learning material.