RSA Online Refresher | ACT

Access Canberra ACT require any person selling, serving or supplying alcohol to hold a current approved RSA certificate. RSA certificates expire every 3 years. This unit is for people who hold an approved ACT RSA certificate that is due to expire.

  • checkOnline
  • checkSelf paced
Purchase today for
$48.00(exc 10.00% GST)
Buy now
Overview Eligibility Assessment Student Requirements
Access Canberra Approved RSA Training Provider
RSA Refresher Training – Australian Capital Territory

Access Canberra Approved | Approval Code RSA2021-002

Job Trainer Australia is an authorised provider of online RSA Refresher training. Approval Code RSA2021-002.

The online RSA Refresher training for the ACT is designed for people who have already completed the full Provide Responsible Service of Alcohol course within the last 3 years, and require the refresher training to remain compliant with ACT Government regulation.

The Official RSA Refresher unit, endorsed by Access Canberra, is a legal mandate nationwide for all individuals to possess a current RSA certificate.

In the ACT, licensees, commercial permit-holders, and their staff involved in alcohol provision must undergo RSA training, including crowd controllers at licensed venues.

This refresher caters to those with expiring or recently expired RSA certificates, offering a renewed 3-year validity upon successful completion.

NOTE: Interstate RSA Certificate Holders

Interstate RSA certificate holders can now opt for the ACT refresher course post-expiry instead of the full course, effective September 9, 2022. Recent RSA Guidelines are accessible on the ACT Legislation Register.

Online Training

Job Trainer Australia's exclusive online platform eliminates the hassle of downloading, printing, filling out, and scanning forms. With this fully online system, updates are automated, and immediate access to course progress and assessor feedback is guaranteed.

This streamlined approach enhances convenience and efficiency for both learners and assessors.

Job Trainer Australia offers government-approved courses for the hospitality and retail sectors, providing nationally recognised units. Our digital platform ensures 24/7 access to resources, live chat support, and a user-friendly interface for seamless learning experiences, eliminating paperwork and offering immediate feedback. Students can enjoy flexible learning, interactive content, and the latest technological innovations.

Flexible learning

Interactive content

Live chat support

No paperwork required

Immediate feedback

24/7 access to resources

Ready to Refresh Your RSA?

Complete your ACT RSA Refresher training online today — renew your 3-year certificate

Job Trainer Australia

RTO #45742 | Nationally Recognised Training

Access Canberra Approved RSA Training Provider
RSA Refresher ACT – Course Eligibility

Access Canberra Approved | Approval Code RSA2021-002

In Australia, it is mandatory to hold a valid RSA certificate.

Access Canberra mandates the renewal of an RSA Refresher unit every three years. If you hold an RSA certificate, you must update your skills by completing the RSA ACT Refresher unit to extend its validity by another three years.

NOTE: Interstate RSA Certificate Holders

From September 9, 2022, individuals holding interstate RSA certificates can opt for the ACT refresher course upon their certificate's expiration, instead of undergoing the full ACT course. The updated RSA Guidelines are accessible on the ACT Legislation Register.

Get ready to learn everything you need to know to serve alcohol safely and responsibly.

You might be wondering, "How do I learn practical skills online?" Don't worry, we've got you covered! And the best part? You can complete the course from the comfort of your own home, at your own pace.

Remember: In Australia, it is mandatory to possess a valid RSA certificate.

This Course Is Suitable For Learners Who:

Responsible practices are essential wherever alcohol is sold, served, or supplied, including at on-site product tastings. This requirement applies to diverse workplaces such as hospitality venues, packaged liquor outlets, wineries, breweries, and distilleries.

The unit applies to all personnel engaged in alcohol sales and service within licensed premises, including:

Food & beverage attendants

Packaged liquor salespersons

Cellar door staff at wineries, breweries & distilleries

Delivery services

Supplier sales representatives

Security staff overseeing customer behaviour

The licensee accountable for RSA management

Ready to Refresh Your RSA?

Complete your ACT RSA Refresher training online today — renew your 3-year certificate

Job Trainer Australia

RTO #45742 | Nationally Recognised Training

Access Canberra Approved RSA Training Provider
RSA Refresher ACT – Course Detail & Assessment

Access Canberra Approved | Approval Code RSA2021-002

Course Detail

Provide Responsible Service of Alcohol

The unit covers the following areas:

Follow the principles of responsible service of alcohol

Assist customers to drink within appropriate limits

Assess alcohol affected customers and identify those to whom sale or service must be refused

Refuse to provide alcohol

Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings.

This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

Assessment

Assessment involves various formats and criteria:

1

Assessments are open book, allowing reference to guides or materials during the task

2

Participants must independently respond to all questions in their own words

3

Evaluation is based on a Satisfactory or Not Yet Satisfactory outcome, with feedback provided

4

Tasks are completed to demonstrate knowledge to trainers and assessors

Evidence gathering includes various techniques:

Knowledge assessment involving multi-choice and free text questions

Written response questions for applying learned skills and knowledge

Recording all interactions with students for assessing competence effectively

Assessment Feedback

Job Trainer Australia assessors offer consistent assessment feedback via email, direct conversation, and various support channels like Live Chat and Website inquiries to aid your learning journey and enhance course success. This feedback mechanism is designed to optimise your learning outcomes.

Overview – Assessment Process

Multiple-Choice

Demonstrate your knowledge through straightforward questions.

Written Response Questions

Apply what you have learned and provide information on how you will apply your skills and knowledge to the management of licensed premises.

Before enrolling, each student must undergo an online short Pre-Enrolment Review or LLND test to assess course suitability, evaluating skills in existing knowledge, language, literacy, numeracy, and digital proficiency.

Prerequisite – Responsible Service of Alcohol (RSA) Training

To be eligible for the RSA ACT Refresher unit you must already hold an RSA ACT certificate or an Interstate RSA statement of attainment.

Certificates cannot be older than 3 years. This evidence can be uploaded for processing.

Assessment Detail – Stage 1 Knowledge

During Stage 1 Assessment, participants engage with multiple-choice and free-text questions, enabling them to interact with course material in manageable sections.

For written response questions, individuals must independently analyse information and articulate their answers in their own words, allowing assessors to evaluate their understanding.

Once having satisfactorily completed Assessment 1, participants will receive an Official RSA ACT Certificate valid for 3 years.

Completion

Upon completion of assessments, feedback, and resubmissions, your work will be evaluated within a standard timeframe of two business days.

Expect up to three attempts per question, with additional guidance provided upon surpassing this limit

Feedback on free text responses and video verification will be accessible through your training account for review and adjustment before resubmission

Work is assessed solely by a JTA assessor, who may engage in a Competency Conversation if required

Successful completion results in the issuance of an official RSA ACT Certificate valid for 3 years.

Ready to Refresh Your RSA?

Complete your ACT RSA Refresher training online today — renew your 3-year certificate

Job Trainer Australia

RTO #45742 | Nationally Recognised Training

Access Canberra Approved RSA Training Provider
RSA Refresher ACT – Resources & Requirements

Access Canberra Approved | Approval Code RSA2021-002

Resources Required By You

To excel in your training, ensure you have the following essential resources:

Reliable Internet Connection

A stable internet connection is crucial to undertake online training.

Mobile Phone Device

Useful if choosing to train on the Job Trainer Australia App.

Resources Provided By Job Trainer Australia

Job Trainer Australia is committed to supporting your learning journey by supplying the following resources:

Course Materials

Access comprehensive learning materials curated to enhance your skills. These documents include study guides, reference materials, and templates to guide your learning.

Educational Videos

Engage with informative videos that offer insights into industry best practices, case studies, and practical demonstrations to deepen your understanding of key concepts.

Assessments

Gauge your progress and knowledge retention through assessments designed to test your comprehension.

Support Services

Benefit from additional support services such as mentoring, Q&A sessions, and online forums to address any queries or challenges you encounter during the course.

By leveraging these resources provided by Job Trainer Australia and ensuring you have a reliable internet connection along with a mobile phone, you'll be well-equipped to succeed in your training.

Ready to Refresh Your RSA?

Complete your ACT RSA Refresher training online today — renew your 3-year certificate

Job Trainer Australia

RTO #45742 | Nationally Recognised Training

Easy to Enrol Support LLND Duration Proof of ID Student Requirements
RSA Refresher ACT – Support & FAQs

Access Canberra Approved | Approval Code RSA2021-002

Contact Our Support Team

Please note that Live Chat is only available during normal office hours 9 AM – 3 PM Mon–Fri.

FAQs

In addition to these support options, our website contains many FAQs. Click on the FAQs tab for answers to commonly asked questions.

Course Requirements & Information

Job Trainer Australia's online courses require basic computer, reading, and writing skills.

These courses also involve using technology for assessments

If you're unsure about your skills or equipment, please contact our team before registering

Job Trainer Australia offers a platform demo during registration to help students navigate the online environment

Students have 12 weeks to complete the course after purchase, with extensions available upon request

We encourage active participation and send SMS alerts if engagement drops, ensuring students get the support they need to finish their training

Ready to Refresh Your RSA?

Complete your ACT RSA Refresher training online today — renew your 3-year certificate

Job Trainer Australia

RTO #45742 | Nationally Recognised Training

RSA Refresher ACT – LLND Requirements

Access Canberra Approved | Approval Code RSA2021-002

Language, Literacy, Numeracy & Digital (LLND) Requirements

The Language, Literacy, Numeracy & Digital (LLND) requirements for this course encompass core abilities essential for completion, including reading, writing, oral communication, numeracy, and digital skills.

Training providers like Job Trainer Australia ensure learners possess these competencies through pre-course LLND assessments, aiming to guarantee the necessary skill level for course success. This proactive approach aids in enhancing outcomes and learner confidence.

Pre-Enrolment LLND Assessment

Training providers must ensure learners have the necessary Language, Literacy, Numeracy, and Digital (LLND) skills for their courses. Job Trainer Australia requires all potential learners to complete a short six-question LLND assessment before enrolling.

This assessment does not count towards the final score, but learners must answer at least four questions correctly. If there are skill gaps, Job Trainer Australia will reach out to the learners for further discussion.

Completing this assessment helps learners feel confident in their LLND skills.

To Complete This Course, You Need To:

Demonstrate competency across these key skill areas

Reading Skills

Understand complex information from liquor licensing authorities and in-house policies

Interpret ID documents and warning signs

Oral Communication

Explain alcohol service laws to customers clearly

De-escalate conflicts with intoxicated customers

Numeracy Skills

Calculate drink volumes and standard drinks

Verify customer's age from their ID

Teamwork Skills

Share customer information responsibly with team members

Self-Management

Handle difficult customers professionally and follow procedures

Meeting these LLND requirements is essential for successfully completing the course.

Ready to Refresh Your RSA?

Complete your ACT RSA Refresher training online today — renew your 3-year certificate

Job Trainer Australia

RTO #45742 | Nationally Recognised Training

RSA Refresher ACT – Course Duration

Access Canberra Approved | Approval Code RSA2021-002

Amount of Training

The amount of training that is provided is described in an amount of time that we anticipate you will reasonably need to undertake this unit.

3 min

To Enrol

Quick and easy registration

~2 hrs

To Complete

Self-paced learning

This may vary from person to person — you may wish to take longer, the choice is yours.

12-Week Completion Window

Upon purchasing a course, you have a 12-week window for completion. Extensions are available free of charge upon request.

Active Involvement & SMS Alerts

Job Trainer Australia stresses active involvement in training and will send SMS alerts if engagement falters, offering dedicated support throughout your learning journey.

Ready to Refresh Your RSA?

Complete your ACT RSA Refresher training online today — renew your 3-year certificate

Job Trainer Australia

RTO #45742 | Nationally Recognised Training

RSA Refresher ACT – ID Requirements

Access Canberra Approved | Approval Code RSA2021-002

Verification Protocol

As part of our verification protocol for online training, it is essential to confirm that the individual enrolled is the one undertaking the training.

This verification process helps maintain the integrity of the learning environment and ensures that the training outcomes are valid and reliable.

Identification

To confirm your identity for online training, you'll need to provide your approved ID at the beginning of your training and during assessments. Our secure platform ensures IDs are regularly removed. Uploading your ID image to your training account is necessary for pre-verification before receiving certification.

Declaration

In the training and assessment process, you will need to confirm that you are the one actively participating and completing the tasks. This acknowledgment is seamlessly integrated into your online training account for easy completion.

Unique Student Identifier (USI)

To access and maintain your educational records in Australia, including your VET training history, you must obtain a Unique Student Identifier (USI). This identifier serves as your lifelong educational number and enables you to track your training journey efficiently. Setting up or verifying your USI within your Job Trainer Australia online account is a straightforward process.

Ready to Refresh Your RSA?

Complete your ACT RSA Refresher training online today — renew your 3-year certificate

Job Trainer Australia

RTO #45742 | Nationally Recognised Training

RSA Refresher ACT – Technical Requirements

Access Canberra Approved | Approval Code RSA2021-002

What You Need

To get the most out of your online training, make sure you have the following:

Active Email Account

An active email account for registration, notifications, and assessment feedback.

Current Form of Identification

A current form of identification for identity verification during training.

Document Upload Capability

Access to a digital camera, scanner, fax machine, or the ability to upload documents.

Stable Internet Connection

A stable internet connection is essential for uninterrupted online training.

Reliable Web Browser

A reliable web browser, preferably Chrome, as our platform works best with it.

Check Your Device

If you're using your training device, please check the video below. Can you see it clearly? Is the audio working?

The course will include similar videos to enhance your learning experience.

Ready to Refresh Your RSA?

Complete your ACT RSA Refresher training online today — renew your 3-year certificate

Job Trainer Australia

RTO #45742 | Nationally Recognised Training