RSA Refresher SITHFAB021 Provide responsible service of alcohol

The RSA Refresher Course updates your responsible service of alcohol knowledge with current liquor laws and compliance practices. Ideal if you completed RSA under an older course code in WA, TAS, QLD, or SA where certificates don't expire.

  • checkOnline
  • checkSelf paced
  • checkNationally Recognised Training
Purchase today for
$48.00
Buy now
Overview Eligibility Assessment Duration
RSA Refresher Training Queensland

Update Your RSA Certificate to the Latest Course Code

Nationally Recognised Training

If you want to work in the sale, service or supply of alcohol in Queensland, you MUST have a valid, nationally recognised Statement of Attainment in SITHFAB021 – Provide Responsible Service of Alcohol.

Job Trainer Australia offers the RSA Refresher course for individuals looking to update their old RSA certificate to the latest course code statement of attainment.

In Queensland, RSA Certificates do not expire

It is a legal requirement to hold an RSA certificate in all states and territories of Australia.

RSA Refresher Course Overview

Looking to update your RSA certificate in Queensland? The RSA Refresher Course QLD from Job Trainer Australia is the fast, affordable way to renew your responsible service of alcohol qualification online. Our online RSA refresher training allows hospitality workers across Brisbane, Gold Coast, Sunshine Coast, Cairns, Townsville, and all of Queensland to update their old RSA course code to the current SITHFAB021 Provide responsible service of alcohol statement of attainment. Whether you're a bartender, waiter, bottle shop attendant, or venue manager, staying current with RSA regulations ensures you maintain compliance, protect your employer's liquor licence, and provide safer service to customers. Complete your RSA refresher online in just a few hours from any device – no classroom attendance required.

Proper alcohol service training is a state requirement. Whether you're just starting out or are an experienced server, with RSA training you'll be able to:

Meet the state requirement

Attain nationally recognised training

Develop safe alcohol service skills

Watch: RSA Training Overview
Who Can Do the RSA Refresher Course?

This refresher course is available in the following states: Western Australia (WA), Tasmania (TAS), Queensland (QLD), and South Australia (SA), where your nationally recognised RSA certificate does not have an expiry date.

In the Australian Capital Territory (ACT), participants are required to undertake the official RSA ACT refresher, offered by Job Trainer Australia. View ACT RSA Refresher Course

Upon successful completion, you will be awarded a statement of attainment for the current RSA code SITHFAB021 Provide responsible service of alcohol.

Who Cannot Do the RSA Refresher Course?

States like New South Wales (NSW) and Victoria (VIC) offer refresher or bridging units managed by the state regulator.

In the Northern Territory (NT), participants must complete the RSA full unit every 3 years to renew their certificate validity.

Online Training

Job Trainer Australia's exclusive online platform eliminates the hassle of downloading, printing, filling out, and scanning forms. With this fully online system, updates are automated, and immediate access to course progress and assessor feedback is guaranteed.

24/7 access to resources

Live chat support

User-friendly interface

No paperwork required

Immediate feedback

Interactive content

Commonly Asked Questions
Can you do RSA online in QLD?

The RSA course can now be completed in the comfort of your own home. It is a fully accredited online course, fast, self-paced, and available 24/7 for your convenience online.

What is the RSA Refresher Unit?

Job Trainer Australia offers the RSA Refresher course for individuals looking to update their old RSA certificate to the latest course code statement of attainment, ensuring that their RSA knowledge stays current.

How long does an RSA last in Queensland?

The RSA Statement of Attainment does not expire for QLD, WA, SA, and TAS. For the ACT, Victoria and NT, it needs to be renewed every 3 years.

How much does RSA cost in Queensland?

Job Trainer Australia provides the RSA Course at just $58 and the RSA Refresher course at just $48.

How long does Queensland RSA take?

To sell, serve, or supply alcohol in Australia, it is necessary to complete an RSA training course provided by an approved training provider such as Job Trainer Australia. It is estimated that this course may take 6 hours to complete.

Have more questions? You might find your answer in the FAQ's Page

Ready to Update Your RSA?

Get your RSA Refresher certificate for Queensland today – just $48!

Job Trainer Australia

RTO #45742 | Nationally Recognised Training

RSA Refresher Course Eligibility

Who Can Complete the RSA Refresher Unit?

Nationally Recognised Training
Eligible States

Job Trainer Australia offers the RSA Refresher course for individuals whose current RSA certificates are from the following states:

Western Australia (WA)
South Australia (SA)
Queensland (QLD)
Tasmania (TAS)
Australian Capital Territory (ACT)*

This course enables participants to update their old RSA certificates to the latest course code statement of attainment, ensuring that their RSA knowledge remains current.

*ACT: Australian Capital Territory RSA certificate holders should enrol via the official ACT RSA Refresher course.

Why Refresh Your RSA?

In Australia, it is mandatory to possess a valid and accredited RSA certificate.

While some states do not require RSA certificates to be renewed, keeping up-to-date with the most recent updates and regulations in your state is crucial to ensure compliance.

This is why Job Trainer Australia has developed the RSA Refresher unit.

Stay informed and maintain your certification to uphold responsible alcohol service practices effectively.

Job Trainer Australia

RTO #45742 | Nationally Recognised Training

Assessment Details

RSA Refresher Training

Nationally Recognised Training
Unit Detail
SITHFAB021 Provide responsible service of alcohol

Training.Gov SITHFAB021

This nationally recognised unit of competency describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol. The unit covers the following areas:

Follow RSA principles; understand and apply responsible service of alcohol guidelines.
Assist customers; help patrons drink within appropriate limits.
Assess intoxication; identify alcohol affected customers and those to whom service must be refused.
Refuse service; apply appropriate refusal techniques when required.

Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings. This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

Assessment Detail

Assessment involves various formats and criteria:

1
Assessments are open book, allowing reference to guides or materials during the task.
2
Participants must independently respond to all questions in their own words.
3
Evaluation is based on a Satisfactory or Not Yet Satisfactory outcome, with feedback provided.
4
Tasks are completed to demonstrate knowledge to trainers and assessors.

Evidence gathering includes various techniques:

Knowledge assessment involving multi-choice and free text questions
Free text questions for applying learned skills and knowledge
Video skills demonstration * See more information below
Assessment Process

Multiple-choice;

demonstrate your knowledge through straightforward questions.

Free text questions;

apply what you have learned and provide information on how you will apply your skills and knowledge to the management of licensed premises.

Video scenario;

requires student to respond to customer requests presented by S.A.F.E™ BAR - Job Trainer Australia simulated online assessment resource.

The assessment process aims to ensure that you have acquired the necessary knowledge and skills to safely provide responsible service of alcohol.

Assessment Feedback

Job Trainer Australia assessors offer consistent assessment feedback via email, direct conversation, and various support channels like Live Chat and Website inquiries to aid your learning journey and enhance course success. This feedback mechanism is designed to optimise your learning outcomes.

Before enrolling, each student must undergo an online short Pre-Enrolment Review or LLND test to assess course suitability, evaluating skills in existing knowledge, language, literacy, numeracy, and digital proficiency.

Completion

Upon completion of assessments, feedback, and resubmissions, your work will be evaluated within a standard timeframe of two business days.

Three attempts; expect up to three attempts per question, with additional guidance provided upon surpassing this limit.
Feedback access; feedback on free text responses and video verification will be accessible through your training account for review and adjustment before resubmission.
JTA assessor review; following video submission, work is assessed solely by a JTA assessor, who may engage in a Competency Conversation if required.

Successful completion results in the issuance of a Statement of Attainment

Job Trainer Australia

RTO #45742 | Nationally Recognised Training

Online RSA Course – Fast Certification in 4‑6 Hours
Nationally Recognised Training - NRT Logo - Online RSA Course Australia
Online RSA – Complete in 4‑6 Hours

Flexible, self‑paced training designed to get you certified quickly for work in hospitality and alcohol service industries.

Certificate Issuing

Receive your RSA Certificate promptly after being marked competent. Submissions after hours are processed the next business day.

12
12 Weeks to Finish

You have up to 12 weeks to complete the course. Extensions available with ongoing training support.

Student Support

SMS reminders help you stay on track, and our team is available anytime to answer your questions.

Nationally Recognised Certificate

On completion, you'll receive your SITHFAB021 Statement of Attainment – accepted by employers across all of Australia.

Select Your State and Start Your RSA Course Today

Get your nationally recognised RSA certificate in just 4-6 hours. 100% online, flexible, with full trainer support.

Easy to Enrol Support LLND Proof of ID Student Requirements Pathways
Easy to Enrol

RSA Refresher Training

Nationally Recognised Training

Start your training now with the fully online course offered by Job Trainer Australia. This course provides 24/7 access via an interactive learning platform and also offers training through their free mobile app.

3 Easy Steps to Start

The course structure follows three simple steps:

1

Register & Pay

Register and pay for the course to get started immediately.

2

Provide Your Details

Provide necessary personal information post-registration.

3

Complete & Achieve

Complete all course materials and assessments.

Upon successful completion of the online course and assessments, you will be awarded a Statement of Attainment.

Job Trainer Australia

RTO #45742 | Nationally Recognised Training

Need Help? Contact Our Support Team
Call
1300 020 615
Email
info@jta.edu.au
Live Chat
Available 9 AM – 4 PM (AEST)
Monday to Friday
?
Visit our FAQs section for quick answers to common questions.
Language, Literacy, Numeracy and Digital (LLND) Skills Check
As part of your registration for the Online RSA Course, you'll complete a brief LLND Skills Check. This quick assessment helps our accredited trainers understand your current abilities and identify any support you may need to successfully complete your hospitality training.
The process takes just a few minutes and includes:
Language and Literacy
Reading a short RSA-related scenario.
Numeracy
Answering simple standard drink or age calculation questions.
Digital
Confirming your ability to use a computer, tablet, or smartphone for online learning.
i
Your answers will not affect your enrolment — they are used solely to help us provide the right level of personalised learning support.
Identification Requirements – RSA Course
Photo ID
Provide a clear copy of an approved photo ID – such as a driver's licence, proof-of-age card, or passport – to verify your identity at the start of training.
USI
Unique Student Identifier (USI)
You must have a USI to receive your RSA qualification. No USI = No certificate.
Create one in minutes at usi.gov.au
Get Your USI Now
Create your Unique Student Identifier in minutes – it's free and required for all nationally recognised training in Australia.
Create Your USI
Get the Most Out of Your Online Training
An active email account.
A current form of identification.
Access to iPhone or similar device.
A stable internet connection and reliable web browser.
USI (Unique Student Identifier)
Required for all VET courses in Australia before receiving your statement of attainment. You can create a USI at usi.gov.au
Using your training device? Watch the video below. Can you see it clearly and hear the audio? The RSA course will feature similar videos to help you learn confidently.
Resources Provided by Job Trainer Australia
Course Materials
Includes study guides, reference materials, and templates to improve skills in writing and marketing.
Educational Videos
Features industry best practices, case studies, and practical demonstrations to enhance learning.
Assessments
Test knowledge retention and track progress with comprehensive assessments.
Support Services
Access mentoring, Q&A sessions, and online forums for guidance and assistance when needed.

 

Career Pathways

RSA Refresher Training

Nationally Recognised Training

To pursue a career pathway in the responsible service of alcohol, one typically starts with obtaining a Responsible Service of Alcohol (RSA) certification.

Your Starting Point

RSA Certification

This is a mandatory qualification required to serve or sell alcohol in licensed venues in ALL states and territories Australia wide.

This certification can be obtained through courses offered by Job Trainer Australia. Although it's a starting point, it can also open opportunities in several career paths within the hospitality industry.

Further Educational Opportunities

Certificate II in Hospitality

The RSA certification can be a stepping stone towards further educational opportunities like Certificate II in Hospitality, in which the RSA unit is included. This certificate can provide a broader foundation for a career in hospitality.

Complementary Courses

Responsible Gambling Training (RCG/RSG)

Essential for working in venues with gaming facilities.

Cocktail Mixology Skills

Enhance your bartending expertise with creative drink preparation.

Supervision Skills

Prepare for leadership roles in hospitality management.

Starting with an RSA certification and potentially advancing to further education and additional skills, you can pursue a career pathway in the responsible service of alcohol, which can lead to various opportunities within the hospitality industry.

Job Trainer Australia

RTO #45742 | Nationally Recognised Training