Start your training now with the fully online course offered by Job Trainer Australia. This course provides 24/7 access via an interactive learning platform and also offers training through their free mobile app.
To speak to our support team call
☎ 1300 020 615 or
✉ email info@jta.edu.au
☊ Please note that live chat is only available is only available during normal office hours 9 AM - 4 PM Mon-Fri.
FAQ's In addition to these support options, our website contains many FAQs, click on the FAQs tab.
Job Trainer Australia's online courses require basic computer, reading, and writing skills.
➤ These courses also involve using technology for assessments.
➤ If you're unsure about your skills or equipment, please contact our team before registering.
➤ Job Trainer Australia offers a platform demo during registration to help students navigate the online environment.
➤ Students have 12 weeks to complete the course after purchase, with extensions available upon request.
➤ We encourage active participation and send SMS alerts if engagement drops, ensuring students get the support they need to finish their training.
Language, Literacy, Numeracy and Digital (LLND) Requirements for this Course
The term 'language, literacy, numeracy, and digital' (LLND) refers to core skills, learning, reading, writing, oral communication and numeracy. These core skills are required by an individual completing this unit.
Training providers are responsible for ensuring that learners have the necessary Language, Literacy, Numeracy, and Digital (LLND) competencies for their chosen training program. This involves using assessment tools to evaluate a learner's LLND skills before enrolling them in a course. This helps ensure that learners have the appropriate level of LLND skills needed to succeed in the course, leading to better outcomes and increased confidence.
Job Trainer Australia takes this responsibility seriously and requires all potential learners to complete a short 6-question LLND assessment prior to course enrolment, to help ensure their success in the training course.
This short assessment is not counted towards the final result, but learners are required to obtain at least 4 out of the 6 questions correct. Any identified skill gaps will prompt Job Trainer Australia to call the learner to discuss further.
By completing this short assessment, learners can be confident that they have the necessary LLND skills to succeed in their chosen course.
To complete this course, you must be able to:
Reading Skills:
➤ read and interpret at times complex information relating to:
➤ industry or regulatory codes of conduct relating to responsible gambling
➤ in-house policies and procedures relating to responsible gambling
➤ plain English regulatory and advisory information issued by local, state and territory gambling licensing authorities.
Oral Communication Skills:
➤ deal courteously and discreetly with customers at risk of harm from gambling or requesting self-exclusion, using non-confrontational language
Problem Numeracy Skills:
➤ apply appropriate solutions within scope of responsibility, or seek assistance from appropriate colleagues.
Technology Skills:
➤ use a computer and appropriate software to record gambling-related incidents and staff actions.
It is important to ensure that you meet these LLND requirements before enrolling into a course to ensure that you can successfully complete the course requirements.
The amount of training that is provided is described in an amount of time that we anticipate you will reasonably need to undertake this unit.
⏱This course will take 3 minutes to enrol and approximately 6 hours to complete (self-paced). This may vary from person to person, you may wish to take longer, the choice is yours.
➤ From the date and time of purchase, you have 12 weeks to complete your course.
➤ You can request an extension which will provide additional time to complete the training.
➤ Job Trainer Australia encourages you to keep actively involved with your training, we will send you SMS alerts when we detect that you haven’t engaged with your course, we are here to support you to complete your training.
As part of our verification protocol for online training we need to make sure that the person enrolled is the person completing the training.
Identification
You will be asked to submit your approved ID at the commencement of your training and also in your assessment. Our website is safe and secure. IDs are deleted and purged periodically from our platform. Upload an image of your ID into your secure training account, this will be used to verify you prior to the issuance of a statement of attainment.
Declaration
You will be required to declare that you are the person completing the training and assessment. The declaration is embedded into your training account and is easy to complete online.
Unique Student Identifier ( USI )
Unique Student Identifier (USI): You need a USI. A USI is your individual education number for life. It also gives you an online record of your VET training undertaken in Australia. Create or verify your USI in your Job Trainer Australia online training account, its easy
To get the most out of your online training, make sure you have the following:
➤ An active email account.
➤ A current form of identification.
➤ Access to a digital camera, scanner, fax machine, or the ability to upload documents.
➤ A stable internet connection.
➤ A reliable web browser, preferably Chrome, as our platform works best with it.
If you're using your training device, please check the video below. Can you see it clearly? Is the audio working?
The course will include similar videos to enhance your learning experience.