RSA Online Refresher

$48.00
Online
Self paced
Nationally Recognised Training

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DESCRIPTION ELIGIBILITY COURSE AND ASSESSMENT DETAILS STUDENT REQUIREMENTS CAREER PATHWAYS

RSA REFRESHER TRAINING TASMANIA

If you want to work in the sale, service or supply of alcohol in Tasmania, you MUST have a valid, nationally recognised Statement of Attainment in SITHFAB021 – Provide Responsible Service of Alcohol.

➤ Job Trainer Australia offers the RSA Refresher course for individuals looking to update their old RSA certificate to the latest course code statement of attainment, ensuring that their RSA knowledge stays current.

➤ In Tasmania, RSA Certificates do not expire.

➤ It is a legal requirement to hold a RSA certificate in all states and territories of Australia.

RSA REFRESHER COURSE OVERVIEW

The RSA Refresher Course is specifically designed for individuals who have previously completed the nationally recognised RSA, but may have done so under an older course code.

By completing this course, you ensure that your RSA knowledge remains current and relevant.

Proper alcohol service training is a state requirement. Whether you're just starting out or are an experienced server, with RSA training you'll be able to:

➤ Meet the state requirement

➤ Attain nationally recognised training

➤ Develop safe alcohol service skills

WHO CAN DO THE RSA REFRESHER COURSE?

This refresher course is available in the following states: Western Australia (WA), Tasmania (TAS), Queensland (QLD), and South Australia (SA), where your nationally recognised RSA certificate does not have an expiry date. As such, this course is designed for individuals looking to update their RSA knowledge and skills and obtain the latest RSA course code.

In the Australian Capital Territory (ACT), participants are required to undertake the official RSA ACT refresher, offered by Job Trainer Australia.

Upon successful completion, you will be awarded a statement of attainment for the current RSA code SITHFAB021 Provide responsible service of alcohol.

WHO CANNOT DO THE RSA REFRESHER COURSE

In contrast, states like New South Wales (NSW) and Victoria (VIC) offer refresher or bridging units managed by the state regulator.

In the Northern Territory (NT), participants must complete the RSA full unit every 3 years to renew their certificate validity.

ONLINE TRAINING

Job Trainer Australia's exclusive online platform eliminates the hassle of downloading, printing, filling out, and scanning forms.

With this fully online system, updates are automated, and immediate access to course progress and assessor feedback is guaranteed.

This streamlined approach enhances convenience and efficiency for both learners and assessors.

Job Trainer Australia offers government-approved courses for the hospitality and retail sectors, providing nationally recognised units.

Our digital platform ensures 24/7 access to resources, live chat support, and a user-friendly interface for seamless learning experiences, eliminating paperwork and offering immediate feedback.

Students can enjoy flexible learning, interactive content, and the latest technological innovations.

COMMONLY ASKED QUESTIONS:

Can you do your RSA online Tasmania?

This nationally recognised Tasmania RSA online course can only be delivered by an Approved training organisation such as Job Trainer Australia. We are approved by the Department of Treasury and Finance to deliver the Official and Approved RSA online course for Tasmania.

What is the RSA Refresher Unit?

Job Trainer Australia offers the RSA Refresher course for individuals looking to update their old RSA certificate to the latest course code statement of attainment, ensuring that their RSA knowledge stays current.

Which RSA is valid in Tasmania?

A nationally recognised Provide responsible service of alcohol SITHFAB021 (RSA) certificate is the only valid RSA for Tasmania. The nationally recognised certificate issued for this course is valid in QLD, WA, SA, NT, TAS, ACT, NSW, VIC ( FREE online bridging course also required in Victoria) and is also valid for the Airlines and airline Cabin Crew.

How long does an RSA last in Tasmania?

The RSA Statement of Attainment does not expire for QLD, WA, SA, and TAS. For the ACT, Victoria and NT, it needs to be renewed every 3 years.

Have more questions? you might find your answer in the FAQ's Page

If you hold an accredited RSA certificate that you completed some time ago, you are eligible to take the RSA Refresher course.

Job Trainer Australia offers the RSA Refresher course for individuals whose current RSA certificates from Western Australia (WA), South Australia (SA), Queensland (QLD), and Tasmania (TAS) do not have an expiry date. This course enables participants to update their old RSA certificates to the latest course code statement of attainment, ensuring that their RSA knowledge remains current.

*Australian Capital Territory (ACT) RSA certificate holders can also complete the RSA Refresher unit offered by Job Trainer Australia. This course can be found under a different tab on the Job Trainer Australia website, as it serves as the official RSA Refresher for the ACT.

In Australia, it is mandatory to possess a valid and accredited RSA certificate. While some states do not require RSA certificates to be renewed, Keeping up-to-date of the most recent updates and regulations in your state is crucial to ensure compliance. This is why Job Trainer Australia has developed the RSA Refresher unit.

Stay informed and maintain your certification to uphold responsible alcohol service practices effectively.

As part of this course, you will be required to upload your Nationally Recognised RSA Certificate as proof of completion.

COURSE DETAIL

SITHFAB021 Provide repsonsible service of alcohol

Training.Gov SITHFAB021

This nationally recognised unit of competency describes the performance outcomes, skills and knowledge required to responsibly sell, serve or supply alcohol

The unit covers the following areas;

➤ Follow the principles of responsible service of alcohol.

➤ Assist customers to drink within appropriate limits.

➤ Assess alcohol affected customers and identify those to whom sale or service must be refused.

➤ Refuse to provide alcohol.

Responsible practices must be undertaken wherever alcohol is sold, served or supplied, including where alcohol samples are served during on-site product tastings.

This unit therefore applies to any workplace where alcohol is sold, served or supplied, including all types of hospitality venues, packaged liquor outlets and wineries, breweries and distilleries.

ASSESSMENT DETAIL

Assessment involves various formats and criteria:

1. Assessments are open book, allowing reference to guides or materials during the task .
2. Participants must independently respond to all questions in their own words.
3. Evaluation is based on a Satisfactory or Not Yet Satisfactory outcome, with feedback provided.
4. Tasks are completed to demonstrate knowledge to trainers and assessors

Evidence gathering includes various techniques:

➤ Knowledge assessment involving multi-choice and free text questions.
➤ Free text questions for applying learned skills and knowledge.
➤ Video or photo verification and verbal questions.
➤ Recording all interactions with students for assessing competence effectively

ASSESSMENT PROCESS

✩ Multiple-choice: Demonstrate your knowledge through straightforward questions.

✩ Free text questions: Apply what you have learned and provide information on how you will apply your skills and knowledge to the management of licensed premises.

✩ Video scenario: requires student to respond to customer request.

The assessment process aims to ensure that you have acquired the necessary knowledge and skills to safely provide responsible service of alochol.

ASSESSMENT FEEDBACK

Job Trainer Australia assessors offer consistent assessment feedback via email, direct conversation, and various support channels like Live Chat and Website inquiries to aid your learning journey and enhance course success. This feedback mechanism is designed to optimise your learning outcomes.

Before enrolling, each student must undergo a online short Pre-Enrolment Review or LLND test to assess course suitability, evaluating skills in existing knowledge, language, literacy, numeracy, and digital proficiency.

COMPLETION

Upon completion of assessments, feedback, and resubmissions, your work will be evaluated within a standard timeframe of two business days.

➤ Expect up to three attempts per question, with additional guidance provided upon surpassing this limit.

➤ Feedback on free text responses and video verification will be accessible through your training account for review and adjustment before resubmission.

➤ Following Video submission, work is assessed solely by a JTA assessor, who may engage in a Competency Conversation if required.

➤ Successful completion results in the issuance of a Statement of Attainment

RESOURCES REQUIRED BY YOU:

To excel in your training, ensure you have the following essential resources:

➤ Reliable Internet Connection: A stable internet connection is crucial to undertake online training.

➤ Mobile Phone Device: Useful for recording your final declaration or you may choose to train on the Job Trainer Australia free App.

RESOURCES PROVIDED BY JOB TRAINER AUSTRALIA:

Job Trainer Australia is committed to supporting your learning journey by supplying the following resources:

➤ Course Materials: Access comprehensive learning materials curated to enhance your skills in writing and marketing. These documents could include study guides, reference materials, and templates to guide your learning.

➤ Educational Videos: Engage with informative videos that offer insights into industry best practices, case studies, and practical demonstrations to deepen your understanding of key concepts.

➤ Assessments: Gauge your progress and knowledge retention through assessments designed to test your comprehension.

➤ Support Services: Benefit from additional support services such as mentoring, Q&A sessions, and online forums to address any queries or challenges you encounter during the course.

By leveraging these resources provided by Job Trainer Australia and ensuring you have a reliable internet connection along with a mobile phone, you'll be well-equipped to succeed in your training.

To pursue a career pathway in the responsible service of alcohol, one typically starts with obtaining a Responsible Service of Alcohol (RSA) certification. This is a mandatory qualification required to serve or sell alcohol in licensed venues in ALL states and territories Australia wide.

This certification can be obtained through courses offered by Job Trainer Australia. Although it's a starting point, it can also open opportunities in several career paths within the hospitality industry.

Moreover, the RSA certification can be a stepping stone towards further educational opportunities like Certificate II in Hospitality, in which the RSA unit is included. This certificate can provide a broader foundation for a career in hospitality.

Additionally, there are other related courses like Responsible Gambling training (RCG/RSG), Cocktail Mixology skills, and Supervision skills that may complement the RSA qualification, further enriching your career prospects.

In summary, starting with an RSA certification and potentially advancing to further education and additional skills, you can pursue a career pathway in the responsible service of alcohol, which can lead to various opportunities within the hospitality industry.

GET STARTED SUPPORT LANGUAGE, LITERACY, NUMERACY & DIGITAL (LLND) AMOUNT OF TRAINING PROOF OF IDENTIFICATION SYSTEM REQUIREMENTS

Start your training now with the fully online course offered by Job Trainer Australia. This course provides 24/7 access via an interactive learning platform and also offers training through their free mobile app.

By engaging in this course, you will encounter a range of assessment formats such as multiple choice, drag and drop, fill in the missing word, and case study questions, enhancing your learning experience.

3 EASY STEPS TO START

The course structure follows three simple steps:

✔ Step 1: registering and paying for the course

✔ Step 2: providing necessary personal information post-registration, and

✔ Step 3: completing all course materials and assessments.

Upon successful completion of the online course and assessments, you will be awarded a statement of attainment.

To speak to our support team call

☎ 1300 020 615 or

✉ email info@jta.edu.au

☊ Please note that live chat is only available is only available during normal office hours 0800 – 3pm Mon-Fri.

FAQ's In addition to these support options, our website contains many FAQs, click on the FAQs tab.

Job Trainer Australia's online courses require basic computer, reading, and writing skills.

➤ These courses also involve using technology for assessments.

➤ If you're unsure about your skills or equipment, please contact our team before registering.

➤ Job Trainer Australia offers a platform demo during registration to help students navigate the online environment.

➤ Students have 12 weeks to complete the course after purchase, with extensions available upon request.

➤ We encourage active participation and send SMS alerts if engagement drops, ensuring students get the support they need to finish their training.

LANGUAGE, LITERACY, NUMERACY & DIGITAL (LLND) REQUIREMENTS FOR THIS COURSE.

The term 'language, literacy, numeracy, and digital' (LLND) refers to core skills, learning, reading, writing, oral communication and numeracy. These core skills are required by an individual completing this unit.

Training providers are responsible for ensuring that learners have the necessary Language, Literacy, Numeracy, and Digital (LLND) competencies for their chosen training program. This involves using assessment tools to evaluate a learner's LLND skills before enrolling them in a course. This helps ensure that learners have the appropriate level of LLND skills needed to succeed in the course, leading to better outcomes and increased confidence.

Job Trainer Australia takes this responsibility seriously and requires all potential learners to complete a short 6-question LLND assessment prior to course enrolment, to help ensure their success in the training course.

This short assessment is not counted towards the final result, but learners are required to obtain at least 4 out of the 6 questions correct. Any identified skill gaps will prompt Job Trainer Australia to call the learner to discuss further.

By completing this short assessment, learners can be confident that they have the necessary LLND skills to succeed in their chosen course.

To complete this course, you must be able to:

Reading Skills:

Ability to read complex information such as general, regulatory and advisory information issued by local, or state and territory liquor licensing authorities, in-house policies and procedures, and specific provisions of relevant state or territory licensing requirements.

Ability to read a range of identification (ID) and proof of age documents, signage, and warning signs and wording within in-house policies and procedures.

Oral Communication:

Ability to provide information on responsible service of alcohol laws in a way that is easily understandable for customers.

Ability to speak firmly and clearly with intoxicated customers in a manner that de-escalates conflict.

Numeracy Skills:

Ability to calculate volume and number of standard drinks or samples.

Ability to determine a customer's age from date of birth on ID and proof of age documents.

Teamwork Sills:

Ability to share customer information with team members to ensure proper responsible service of alcohol practices within the organisation.

Self-Management:

Ability to deal with hostile or uncooperative customers in a professional manner and in line with organisational procedures.

It is important to ensure that you meet these LLND requirements before enrolling into a course to ensure that you can successfully complete the course requirements.

The amount of training that is provided is described in an amount of time that we anticipate you will reasonably need to undertake this unit.

⏱This course will take 3 minutes to enrol and approximately 2-3 hours to complete (self-paced). This may vary from person to person, you may wish to take longer, the choice is yours.

➤ From the date and time of purchase, you have 12 weeks to complete your course.

➤ You can request an extension which will provide additional time to complete the training.

➤ Job Trainer Australia encourages you to keep actively involved with your training, we will send you SMS alerts when we detect that you haven’t engaged with your course, we are here to support you to complete your training.

As part of our verification protocol for online training we need to make sure that the person enrolled is the person completing the training.

Identification

You will be asked to submit your approved ID at the commencement of your training and also in your assessment. Our website is safe and secure. IDs are deleted and purged periodically from our platform. Upload an image of your ID into your secure training account, this will be used to verify you prior to the issuance of a statement of attainment.

Declaration

You will be required to declare that you are the person completing the training and assessment. The declaration is embedded into your training account and is easy to complete online.

Unique Student Identifier ( USI )

A USI is your individual education number for life. It also gives you an online record of your VET training undertaken in Australia. Create or verify your USI in your Job Trainer Australia online training account, its easy

To get the most out of your online training, make sure you have the following:

➤ An active email account.

➤ A current form of identification.

➤ Access to a digital camera, scanner, fax machine, or the ability to upload documents.

➤ A stable internet connection.

➤ A reliable web browser, preferably Chrome, as our platform works best with it.

If you're using your training device, please check the video below. Can you see it clearly? Is the audio working?

The course will include similar videos to enhance your learning experience.